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BUG: Cannot Sync #4066

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RetroGameTalk opened this issue Jan 26, 2025 · 2 comments
Closed
1 task done

BUG: Cannot Sync #4066

RetroGameTalk opened this issue Jan 26, 2025 · 2 comments
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bug Something isn't working

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@RetroGameTalk
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Describe the bug

I'm stuck in a loop where it repeats "mapping sent" and then finally it throws an error saying to click "delete all data and start fresh sync" but all that does is restart the "mapping sent" process all over.

Steps to Reproduce

Just trying to sync

Screenshots, screen recording, code snippet

Image

Image

Environment information

No response

WordPress and ElasticPress information

WordPress Version 6.7.1
Elasticpress Version 5.1.4

logs leak all sorts of private data. If someone wants to have a look I'll you an account.

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@RetroGameTalk RetroGameTalk added the bug Something isn't working label Jan 26, 2025
@RetroGameTalk
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Solved by downgrading to 4.7.2

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@burhandodhy
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Hi @RetroGameTalk,

There could be a couple of reasons causing the sync to get stuck. If you've encountered a similar issue again, try running the sync using this WP CLI command wp elasticpress sync --setup --yes --show-errors --force. It will help identify what’s causing the sync to fail.

Regards,
Burhan

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