[Bug]: Missing requirement for VC_redist.x64.exe causes "RuntimeError: Torch is not able to use GPU" #16032
Open
4 of 6 tasks
Labels
bug-report
Report of a bug, yet to be confirmed
Checklist
What happened?
On a clean windows installation with a Nvidia GPU when I try to follow the installation requirements I find that I encounter the "RuntimeError: Torch is not able to use GPU" error despite meeting all the requirements. I have found that the solution is to install VC_redist.x64.exe, which is not installed by default (although many/most users will already have it installed).
Steps to reproduce the problem
You might also be able to reproduce this problem by uninstalling VC_redist.x64.exe and attempting to launch the web UI.
What should have happened?
I believe the Windows requirements should include Visual C++ Redistributable, https://download.visualstudio.microsoft.com/download/pr/9613cb5b-2786-49cd-8d90-73abd90aa50a/CEE28F29F904524B7F645BCEC3DFDFE38F8269B001144CD909F5D9232890D33B/VC_redist.x64.exe
What browsers do you use to access the UI ?
No response
Sysinfo
Here is a sysinfo file from the web UI after installing VC_redist.x64.exe: sysinfo_working.json
Console logs
Additional information
No response
The text was updated successfully, but these errors were encountered: