Add `docs/SLA_POLICY.md` SLA threshold catalog

[usmanimamu17-create]

Problem

Thresholds scattered across code.

Why

Single source of truth for SLO governance.

Outcome

docs/SLA_POLICY.md listing severity → penalty, reward, MTTR target.

Acceptance

• Document updated when sla_config changes

Files

• docs/SLA_POLICY.md (NEW)

[stephaniepez21-art]

@stephaniepez21-art has applied to work on this issue as part of the Stellar Wave Program's 7th wave.

Hello maintainer pls assign me this ETA 5HRS

ℹ️ Repo Maintainers: To accept this application, review their application or assign @stephaniepez21-art to this issue.

[Sheebazz]

@Sheebazz has applied to work on this issue as part of the Stellar Wave Program's 7th wave.

Hi Maintainer, I'd like to work on this. I'll create docs/SLA_POLICY.md as the canonical reference for SLA thresholds, documenting severity levels, penalties, rewards, and MTTR targets, and ensure it clearly reflects the current sla_config so it remains the single source of truth.

ℹ️ Repo Maintainers: To accept this application, review their application or assign @Sheebazz to this issue.

[rilwanubala]

@rilwanubala has applied to work on this issue as part of the Stellar Wave Program's 7th wave.

Hi how are you doing please allow me to work on this issue

ℹ️ Repo Maintainers: To accept this application, review their application or assign @rilwanubala to this issue.

[drips-wave]

Congratulations, @manfredshadrack8-maker! 🎉 Your application was accepted by the repo's maintainers, and the issue is due on July 30, 2026.

🧑‍💻 @manfredshadrack8-maker: Please resolve the issue such that the repo's maintainers have enough time to review your contribution before the due date. You'll earn Points for completing the issue on-time, which will make you eligible for a share of the Stellar Wave Program's reward pool.

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