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PostData timeout #274

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dnstommy opened this issue Nov 21, 2019 · 2 comments
Open

PostData timeout #274

dnstommy opened this issue Nov 21, 2019 · 2 comments

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@dnstommy
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When submitting a payment at the line below, we are getting several timeouts per day. The timeout period is currently at 30 seconds. The customer's credit card is being charged, but since I have no response, I am not able to refund the transaction. I only have the nonce.

https://github.com/AuthorizeNet/sdk-dotnet/blob/master/Authorize.NET/Util/HttpUtility.cs#L32

19760 08:24:45 INFO Trace: Creating PostRequest Url: 'https://api2.authorize.net/xml/v1/request.api'
19760 08:24:45 INFO Trace: Retreiving Response from Url: 'https://api2.authorize.net/xml/v1/request.api'
19760 08:24:45 ERROR The underlying connection was closed: A connection that was expected to be kept alive was closed by the server.
Exception: System.Net.WebException
Message: The underlying connection was closed: A connection that was expected to be kept alive was closed by the server.
Source: System
at System.Net.HttpWebRequest.GetResponse()
at AuthorizeNet.Util.HttpUtility.PostData[TQ,TS](Environment env, TQ request)
at AuthorizeNet.Api.Controllers.Bases.ApiOperationBase`2.Execute(Environment environment)

@RickyBiggz
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@dnstommy , did you ever get a resolution for this? The only solution I found would be to catch this exception and get the unsettled transactions and use the invoice number to find the transaction if it exists.

@dnstommy
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dnstommy commented May 3, 2024

@RickyBiggz the only thing I could do was to catch the error and throw the customer information into a queue for further review.

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