Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

API - Constants - ANetEnvironment - Endpoint Instability #468

Open
nccCFD opened this issue Nov 22, 2024 · 0 comments
Open

API - Constants - ANetEnvironment - Endpoint Instability #468

nccCFD opened this issue Nov 22, 2024 · 0 comments

Comments

@nccCFD
Copy link

nccCFD commented Nov 22, 2024

I manage several sites using the A.Net PHP SDK; all ran the forked PHP 8 SDK until the official release in September. I've changed all to the official release.

One site is experiencing intermittent failures, no communication at all with A.Net. Duration of 30 to 40 minutes per outage. If I change the api endpoint in the Constant file, connection is immediately restored. It'll work for an hour, a day, a week then fail again. This has been ongoing for about a month. The last few days, I'm having to rotate end points three or four times per day.

The api2.authorize.net end point specified in the SDK works for the least amount of time. https://api.authorize.net/xml/v1/request.api seems to work longer.

I can not seem to find any clue as to why this is occurring; and why to only one site. Every other site I manage is just fine. Several are on identical servers as well.

I've whitelisted all A.Net API Endpoint IP's, checked that the most recent certs.pem file is in place, troubleshot anything I come up with with server configuration, etc. I'm at a dead-end; hoping someone in the community may have had a similar experience and could point to something. Thanks!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Development

No branches or pull requests

1 participant