App Crashing when accessing Settings

[joashrajin]

We've had a few users reporting that in v2.36 that the app crashes when accessing settings

Reproduced

I personally cannot replicate the crash on my S25 Ultra but quite a few users have reported the issue

1. Go to Settings
2. Observe Crash

Device info from Google Play App Review:

Code: 182 (2.36)    · Manufacturer: Samsung      · Screen size: 1080 x 2400    · Device type: unknown_device_class      · Screen density (dpi): 480    · RAM (MB): 5628    · Platform: ABI_ARM64_V8,ABI_ARM_V7,ABI_ARM    · Open GL ES version: 196610  

Code: 182 (2.36)    · Manufacturer: Samsung      · Screen size: 1080 x 2340    · Device type: unknown_device_class      · Screen density (dpi): 480    · RAM (MB): 7074    · Platform: ABI_ARM64_V8,ABI_ARM_V7,ABI_ARM    · Open GL ES version: 196610  

Code: 182 (2.36)  . Manufacturer: Samsung      · Screen size: 1080 x 2400    · Device type: unknown_device_class      · Screen density (dpi): 450    · RAM (MB): 7200    · Platform: ABI_ARM64_V8,ABI_ARM_V7,ABI_ARM    · Open GL ES version: 196610  

[dangermattic]

Thanks for reporting! 👍

[joashrajin]

10164897-zd-a8c

I'm using a Samsung Galaxy A35 and a Samsung Galaxy Tab A8.
Both are Androids.
The phone uses One UI version 7.0 and Android versiom 15.
The tablet uses One UI version 6.1 amd Android version 14.
I tried logging in on the website https://app.simplenote.com/ through google chrome, and I could open the settings there. But it didn't help when opening the settings in the app.

[joashrajin]

10206737-zd-a8c

[joashrajin]

10201601-zd-a8c

[joashrajin]

10200781-zd-a8c

[joashrajin]

10206737-zd-a8c

When I go to settings app crashes immediately

Code: 182 (2.36)    · Manufacturer: Samsung      · Screen size: 1080 x 2400    · Device type: unknown_device_class      · Screen density (dpi): 480    · RAM (MB): 5628    · Platform: ABI_ARM64_V8,ABI_ARM_V7,ABI_ARM    · Open GL ES version: 196610  

[joashrajin]

https://forums.simplenote.com/forums/topic/android-app-crashes-when-trying-to-open-the-settings/?view=all

[joashrajin]

I have been experiencing a bug that crashes the app whenever I try to access the settings. Unfortunately I can't share a screen recording as I have a pin protecting the app and therefore can't screen record, and of course I can't disable the pin because I'd have to access the settings to do so.
I have the latest version of the app, my phone is a Samsung Galaxy S23 with Android 14, UI version 6.1, hopefully this info helps. Also the phone and the app are both set to Italian as the default language.

10209804-zd-a8c

[joashrajin]

Recording of the crash can be found in 10164897-zd-a8c

[thabotswana]

Another report in 10216277-zd-a8c

[jinnypark]

Another app review report in 10246630-zd-a8c

Code: 182 (2.36)    · Manufacturer: Google      · Screen size: 1344 x 2992    · Device type: unknown_device_class      · Screen density (dpi): 480    · RAM (MB): 15552    · Platform: ABI_ARM64_V8    · Open GL ES version: 196610  

[gontranpro]

Same issue
Simplenote 2.36
Pixel 6
Android 16