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Fixmate theme shows demo content on every Homepage selected in Customizer. Cannot select another page as Home. #8670

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radtechgh opened this issue Jan 31, 2025 · 3 comments
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Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report". [Pri] High [Status] Escalated to Product Ambassadors Triaged [Type] Bug Something isn't working

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@radtechgh
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Context and steps to reproduce

Site shows demo content page. Cannot change homepage in Customizer. Every page chosen shows the same demo page.

  1. Simple site.
  2. Activate Fixmate theme.
  3. go to Appearance -> Customize, Homepage settings.
  4. Change to Static page.
  5. Select a published page...demo content shows.
  6. Select another published page from static pages, demo content still shows.
  7. browse to live homepage, demo content shows.

Image

Site owner impact

Fewer than 20% of the total website/platform users

Severity

Critical

What other impact(s) does this issue have?

No response

If a workaround is available, please outline it here.

No workaround yet discovered.

Platform

Simple

@radtechgh
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initial site issue: 9357771-zen

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Support References

This comment is automatically generated. Please do not edit it.

  • 9357771-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report". label Jan 31, 2025
@Robertght Robertght transferred this issue from Automattic/wp-calypso Jan 31, 2025
@Robertght
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📌 REPRODUCTION RESULTS

  • Tested on Simple – Replicated
  • Tested on Atomic – Could Not Replicate

📌 FINDINGS/SCREENSHOTS/VIDEO

  • I could replicate this only on Simple sites, but the weird bit is that we're showing the "Customize" menu option and only on the Simple sites. I also asked here: p1738338188145499-slack-C0160HSMDQV

📌 ACTIONS

  • Triaged
  • Leaving this as High as it's creating a weird experience.

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Labels
Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report". [Pri] High [Status] Escalated to Product Ambassadors Triaged [Type] Bug Something isn't working
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