Compute instance is not getting stopped even after configuring the 'Idle Shutdown Time' #7506
Labels
bug
This issue requires a change to an existing behavior in the product in order to be resolved.
customer-reported
Issues that are reported by GitHub users external to the Azure organization.
question
The issue doesn't require a change to the product in order to be resolved. Most issues start as that
Describe the bug
The compute instance on Sandbox environment is not getting stopped automatically even after configuring the idle shutdown time. The instance is running idle without execution of any jobs since 45 days and has incurred cost to the customer.
Related command
NA
Errors
As the issue is not related to any code, providing Error is not valid option for this issue.
Issue script & Debug output
NA
Expected behavior
After configuring the ''Idle Shutdown time". the compute instance is supposed to stop after the prescribed time. However, this option is not working and the instance has been running since 45 days.
Environment Summary
NA
Additional context
No response
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