Entity lost

[Smk3416]

Suddenly lost all my electricity entities. Have become unavailable. Tried reloading/reinstalling and now it won't even connect to my smart meter, yet it picks up the export and gas meters fine

[BottlecapDave]

Hello and sorry that you're seeing this issue. Can you download the diagnostics for your account (details in the FAQ for this integration) and past the information here?

[Smk3416]

I would, but I reinstalled the integration. Now it won’t connect to the meter that would show the diagnostics. Unless there is any other way to pull up the information? Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows

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________________________________ From: David Kendall ***@***.***> Sent: Monday, July 8, 2024 5:27:28 PM To: BottlecapDave/HomeAssistant-OctopusEnergy ***@***.***> Cc: Smk3416 ***@***.***>; Author ***@***.***> Subject: Re: [BottlecapDave/HomeAssistant-OctopusEnergy] Entity lost (Discussion #944) Hello and sorry that you're seeing this issue. Can you download the diagnostics for your account (details in the FAQ for this integration) and past the information here? — Reply to this email directly, view it on GitHub<#944 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BESLEGEZXMJOW6RL4RRHMKLZLK4XBAVCNFSM6AAAAABKPC2HYSVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TSOBZGU2TM>. You are receiving this because you authored the thread.Message ID: ***@***.***>

[BottlecapDave]

You can download the diagnostics from any of the available meters, as they all return the same data.