No Export Data

[stefanwest1]

Describe the bug

For about a week now, I’ve had no export data. All entities under the export meter show as unavailable. They’re showing in the octopus app. I’m running 13.0.3, but issue was present on previous version also.

Reproduction steps

Have tried reconfiguring the addon

Expected behaviour

Export data

Tariff Code

Agile

Integration Version

13.0.3

Home Assistant Version

2024.10.4

Fresh Install?

Not specified

Home Assistant Logs

home-assistant_octopus_energy_2024-10-28T10-27-03.737Z.log

Confirmation

• I confirm that I cannot find my solution within the documentation
• I confirm that I cannot find my solution within the FAQ

[BottlecapDave]

Hello and sorry that you're having issues. Looking at your logs, it looks like OE is only reporting a single import meter for your account which is why the integration is no longer providing export meter information. You'll need to contact them to get this fixed I'm afraid.

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This issue has become stale because it has been open for 30 days with no activity. If you still think it's an issue, please respond soon.

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This issue has been closed because it has been inactive for 14 days since being marked as stale. This is done to help keep on top of active issues. If you still think it's an issue, please respond to this issue