UI/UX Observations and suggestions

[russelltsherman]

• Default view preselected event
  visit https://secure.burningflipside.com/fvs/
  the view will render with work weekend 1 event selected
  it was not clear at first that this was a select element so i wasn't sure what do do to find the shifts i wanted
  I think it might be better if the default view did not have an event selected and instead prompted the user to select an event

• switching events resets the selected view forcing scrolling to see events
  visit https://secure.burningflipside.com/fvs/
  switch the view type to month grid
  select a different event work weekend 2
  the view will change and reset the view type to timeline which can result in a view where it looks like there are not shifts (unless i scroll)
  the page should remember my view type selection
  the page should possibly autoscroll to ensure shifts are always shown..

• when a shift requires invitation - broken link on signup page
  visit https://secure.burningflipside.com/fvs/signup.php?shiftID=5e272687601e5b413d281c04#
  signup page includes a nonfunctional link for You are an administrator for this shift. You can assign someone to the shift

• when a shift requires invitation clickthrough to contact form could be confusing
  visit https://secure.burningflipside.com/fvs/signup.php?shiftID=5e272687601e5b413d281c04#
  when i click to contact the department lead from the shift signup page i am directed to the wordpress contact form unsure of which department i should contact.. my default inclination is to select volunteering which probably won't go to the right lead..
  it would be better if we could send a user to the contact form and have the correct lead preselected..

[pboyd04]

@adamjrice do we have the ability to link directly to leads on the new contact form?

[adamjrice]

@pboyd04 Not currently. I did some experimenting attempting to make that happen, but I didn't get it to work satisfactorily.

The area can be directly linked, although the way I've got the form set up now, the area selection is hidden by default. There's probably a way to mung the URL to reveal it, but I haven't figured that out yet.

[pboyd04]

Ok @russelltsherman you mind move your 4th suggestion out to a separate issue? It's going to require wordpress side changes to get something like that to work.

[adamjrice]

Digging into this a little more, I see there's more to the problem. I could create a second "direct linking" contact form. That would be a kludge, but not too bad.

It would become a maintenance problem because we'd need to update the form every time we changed a lead. When I set up positions in Freshdesk, I set the names to be their departments. Leads sometimes (not always) change their name in Freshdesk. And Freshdesk tags in people by name, not account ID.

[russelltsherman]

i posted here just for the sake of throwing some suggestions out there.. feel free to dissect, relocate, or completely disregard...

[russelltsherman]

i know the wordpress form modification might be a tall order.. but maybe at minimum the volunteer side could tell me which lead i should message before sending me to the form?

[pboyd04]

I think it's a good idea, just difficult to implement at the moment. I'll open a new issue for it to make sure we don't lose track.

[pboyd04]

Created #75