Users unable to reset password

[Juergen-Airscout]

Hi,

One of my users was attempting to reset their password. After clicking the link in their email they get a notification that the token has been validated. However all of the fields where the password would be entered are missing.

I've attempted doing it from a superuser account but it requires the previous password. Attempting to follow the reset link while logged in shows the fields but it says that the previos password is incorrect.

Any ideas on how I can reset a user password?

[steinkel]

You could assign a temporary password via superadmin, then send the password to the user for a one time login and ask him to change the password right after login.

[Juergen-Airscout]

How do you assign a temporary password? I might have missed that one. It seems the main options I have is to edit, view, change password and delete.

[Juergen-Airscout]

When I attempt to change their password using change password it asks me for the original password.

[steinkel]

Use

➜  usersapp git:(master) ✗ bin/cake users reset_password user password
Password changed for user: user
New password: password

[Juergen-Airscout]

I assume that's the cake console? Because I'm hosting on AWS's Elastic Beanstalk I don't have access to the CLI. Is there any other way other than downloading the user database resetting it locally and then restoring it to the live db? Ideally, the user should be able to reset their password without admin intervention. Is there something I'm missing?

[Juergen-Airscout]

So something interesting. When you attempt to reset your password it takes you from the link in your email to webroot/users/users/change-password. The only problem is none of the text fields are loaded. If you are a logged in user normally it would show said text fields. Any idea why not being logged in but resetting a password would cause those fields not to be show?

When logged in:

When resetting:

[ajibarra]

@steinkel can we close this?