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ServiceNow task template and notifier #782

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donaldoakes opened this issue Dec 5, 2019 · 1 comment
Open

ServiceNow task template and notifier #782

donaldoakes opened this issue Dec 5, 2019 · 1 comment
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@donaldoakes
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When a manual task is created using ServiceNowTasks.task as its template, MDW will automatically populate fields for the ServiceNow Incident API. The API call will be invoked from a specialized notifier implementation in package com.centurylink.mdw.servicenow.

@donaldoakes donaldoakes added this to the 6.1.29 milestone Dec 5, 2019
@donaldoakes donaldoakes modified the milestones: 6.1.29, 6.1.30 Dec 12, 2019
donaldoakes pushed a commit that referenced this issue Jan 9, 2020
@donaldoakes donaldoakes modified the milestones: 6.1.30, 6.1.31 Jan 9, 2020
@donaldoakes
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Outstanding work includes a mechanism to populate fields on the ServiceNow API which can't come directly from TaskInstance. The TaskRuntimeContext has access to all process variables, so we can probably include a mechanism in the yaml template to access variables instead of just task values.

@donaldoakes donaldoakes modified the milestones: 6.1.31, 6.1.32 Feb 14, 2020
@naveena-bellamkonda naveena-bellamkonda modified the milestones: 6.1.32, 6.1.33 Mar 6, 2020
@donaldoakes donaldoakes modified the milestones: 6.1.33, 6.1.34 Apr 1, 2020
@donaldoakes donaldoakes modified the milestones: 6.1.34, 6.1.36 Apr 30, 2020
@donaldoakes donaldoakes modified the milestones: 6.1.36, 6.1.37 May 11, 2020
@ab59451 ab59451 modified the milestones: 6.1.37, 6.3.8 Aug 7, 2020
@ab59451 ab59451 modified the milestones: 6.1.39, 6.1.40 Nov 3, 2020
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