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Default Caller Message #102

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2 tasks
WillieCubed opened this issue Jan 17, 2024 · 0 comments
Open
2 tasks

Default Caller Message #102

WillieCubed opened this issue Jan 17, 2024 · 0 comments
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@AlexanderTsarapkine
Labels
feature End user functionality
Milestone
User Experience S...

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@WillieCubed
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As a program manager, I want to ensure that a client who calls my organization when it is unavailable to take calls receives a default error message.

Acceptance Criteria

  • A caller hears a custom message after message set by CBO program manager when the incoming call cannot be taken
  • A program manager is able to specify the for a default answering message

Tasks

  • Implement TaskRouter functionality for unanswerable calls
  • Allow a program manager to specify a custom default answer message in organization settings

Additional Info

Mockups TBD
@WillieCubed WillieCubed added the feature End user functionality label Jan 17, 2024
@WillieCubed WillieCubed added this to the User Experience Sprint 2 milestone Jan 17, 2024
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@AlexanderTsarapkine AlexanderTsarapkine

Labels
feature End user functionality
Projects
Connie Prototype 2
Status: Todo
Milestone
User Experience Sprint 2
Development

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@WillieCubed @AlexanderTsarapkine