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Agent Caller ID #99

Open
1 task
WillieCubed opened this issue Jan 17, 2024 · 0 comments · May be fixed by #125
Open
1 task

Agent Caller ID #99

WillieCubed opened this issue Jan 17, 2024 · 0 comments · May be fixed by #125
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@lohpaul9 @evyshen
Labels
feature End user functionality
Milestone
User Experience S...

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@WillieCubed
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As an agent, I should be able to see information for a known contact so I have more context when I communicate with a client.

Acceptance Criteria

  • CBO agent is informed of the name and phone number of the person who calls them when receiving an incoming call

Tasks

  • Display contact metadata when an agent receives a call

Additional Info

Mockups TBD
@WillieCubed WillieCubed added the feature End user functionality label Jan 17, 2024
@WillieCubed WillieCubed added this to the User Experience Sprint 2 milestone Jan 17, 2024
@WillieCubed WillieCubed assigned lohpaul9 and unassigned aishabhakta Feb 1, 2024
@lohpaul9 lohpaul9 linked a pull request Feb 22, 2024 that will close this issue
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@lohpaul9 lohpaul9

@evyshen evyshen

Labels
feature End user functionality
Projects
Connie Prototype 2
Status: In Progress
Milestone
User Experience Sprint 2
Development

Successfully merging a pull request may close this issue.

Airtable inbound ConnieML/Connie-RTC
4 participants
@WillieCubed @lohpaul9 @aishabhakta @evyshen