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Description
Hi Conway team,
I’m reporting an issue where USDC was successfully transferred on-chain, but credits were never reflected in the Conway dashboard.
Wallet
0x4FCAd0a6815712421631393C95459806e20fA48e
Transactions (Base)
0x3acd2f487bf3f51e1e8fe164a4bdb2f8cb694f4b88bec6b9c8c8165f553327d9- $5 USDC
0x5061106757675653c66b1b28ecaa1efc740361c211e317cb2b3fb13f1ad87155 — $5 USDC
0xb5b6a5097b10a1b56f374dfeb4eef69879e97f12c28cfac75517a40f7b14a10e - $5 USDC
Total sent: $15 USDC
All three transactions are confirmed on-chain.
Issue Observed
Wallet funded successfully (USDC left my wallet).
Conway dashboard still shows 0 credits.
Billing UI at app.conway.tech appears blank/unresponsive after login.
API returned 401 errors during top-up calls at the time of funding.
Notes :
This appears similar to previously reported billing sync issues.
I can provide my API key privately for verification if required.
The previously used API key has been rotated for security.
Requesting:
Manual credit of $15 to the above wallet
Confirmation whether this is a known billing indexer/API sync issue
Thank you.