diff --git a/CHARTER.md b/CHARTER.md new file mode 100644 index 0000000..c3d7bb5 --- /dev/null +++ b/CHARTER.md @@ -0,0 +1,94 @@ +# Metrics, Reporting, and Best Practices Working Group Operating Document + +The DRF Metrics, Reporting, and Best Practices Working Group charter is an operating document which defines and outlines the goals the WG aims to accomplish. + +## 1. Working Group Definition + +The primary objectives of the Metrics, Reporting, and Best Practices WG include the following themes: + +- **Strategy Improvement**: + - Review models like: the Orbit Model, Marketing Funnel, AAARRRP Strategy Framework, Bowling Alley Framework. + - Develop tracking and metrics strategies, including the potential consequences and unintended behaviors of optimizing for specific metric. + +- **Regional Analysis**: + - Address regional engagement differences in DevRel strategies, with specific attention to geographical and cultural nuances. + +- **Customer Journey**: + - Track the customer/partner journey from initial engagement to maturity, ensuring continued support. + - Analyze engagement models and frameworks for targeting different geographical regions. + - Label and categorize DevRel verticals such as non-commercial, academia, for-profit, etc. + +- **Reporting**: + - Create an annual state report and best practices for measuring value. + +- **Funding and Metrics**: + - Develop sustainable funding models and metrics for segments without engagement data. + +## 2. Working Group Team Structure +The team members of the Working Group include Developer Educators, Community Managers, Documentation Writers, Adoption Strategists, Product Engineers, CTOs, Technical Marketers, Customer Support Engineers, and every other DevRel Stakeholders. The team members are structured into managers, participants, and community members. + +### Community Members +The Community Members include individuals who are interested in the Developer Relations Foundation. + +### Participants +The Participants play an active role in: +- attending and engaging in the WG meetings. +- accomplishing tasks identified in the WG meetings, GitHub issues, etc. +- contributing ideas and recommendations to the WG themes, goals, and deliverables. +- taking ownership of action items identified in the meetings. + +### Managers +The Managers lead the WG in project management and are actively engaged in communications between the community members, the partcipants, and the Steering Committee. The managers' roles include: + +**Communication:** +- Set recurring meeting time and dates that allow for synchronous communication with participants that may be spread across different time-zones. +- Set meeting agendas. +- Take meeting notes in order to share outcomes and progress. +- Facilitate conversations in the WG Discord channel and mailing lists. +- Ensure that participant questions are recognized and addressed across channels. +- Communicate with other team members at regular intervals through updates to github discussions, discord, and the mailing list. +- Report to the Steering Commitee on the WG progress. + +**Project Management:** +- Manage tasks by creating [GitHub issues](https://github.com/DevRel-Foundation/wg-metrics-reporting) and traiging them for assignments. +- Follow-up and facilitate the completion of tasks within a reasonable time frame in order to meet working group objectives. +- Assign new Managers within the WG if requested by Participants actively involved in the WG activities. + +## 3. Working Group Meetings + +### Meeting Notes + +### Annual Activities + +Example: budget/finance, meeting planning, elections, etc + +## 4. Working Group Feedback +Team members can contribute feedback on how the working group functions and operates via the [GitHub Discussions](). Specifically, the [Feedback category]() is an area managers will utilize to post surveys and polls that invite input. + +## 5. Working Group Deliverables Timeline + +### Phase One: + +### Phase Two: + +### Phase Three: + +### Phase Four: + +## 6. Working Group Resources + +These resources help to achieve the WG objectives: + +## 7. Governance + +All Working Groups within the DevRel Foundation must: + +- Function with openness and transparency, meaning that participation is open to all, and minutes and other documents are available and easily accessible to everyone. +- Adhere to the DevRel Foundation’s [Code of Conduct](https://github.com/DevRel-Foundation/governance/blob/main/code_of_conduct.md) +- Follow Linux Foundation's [Antitrust Policy](https://www.linuxfoundation.org/legal/antitrust-policy) +- Follow [Chatham House Rule](https://www.chathamhouse.org/about-us/chatham-house-rule) +and as otherwise set up in the [Developer Relations Foundation Charter](https://github.com/DevRel-Foundation/governance/blob/main/Technical_Charter_v1.0.adoc) + +For More information: https://github.com/DevRel-Foundation/governance/pull/17/files#diff-a5e748f515fc060f9baf9feb8e2871c97cd5657858b78f583c6c025c7e49f176 + +Compliance with Policies This Charter is subject to the Series Agreement for the Project and the Operating Agreement of LF Projects. Contributors will comply with the policies of LF Projects as may be adopted and amended by LF Projects, including, without limitation the policies listed at https://lfprojects.org/policies/. diff --git a/README.md b/README.md index 2ffce7d..ba803ce 100644 --- a/README.md +++ b/README.md @@ -3,24 +3,65 @@ Welcome to the DRF Metrics, Reporting, and Best Practices Work Group - Our mailing list to join is here: https://lists.dev-rel.org/g/wg-metrics-reporting -- Our Mission is {insert WG mission here} -- Our Strategic goals for {insert year} are {link to `https://github.com/DevRel-Foundation/the-drf-wg-gh-name/goals.md`} -- We welcome contributions via {insert additional channels} and here on GitHub. +- Our Strategic goals for 2025 can be found in the [WG charter](./CHARTER.md) +- We welcome contributions and discussions via the mailing list, the Discord forum channel, and here on GitHub. All material contributed to the DRF Metrics, Reporting, and Best Practices Work Group is under [CC-BY-4.0 Licensing](https://creativecommons.org/licenses/by/4.0/deed.en). -## Meetings +## Mission Statement + +The mission of the Metrics, Reporting, and Best Practices Working Group is to Pitch, Equip, Create, Update, Test, and Review DevRel Process, Framework, Strategy and Tactics for measuring the DevRel Stakeholders' Impacts and Growth. + +## Themes + +The themes for the Metrics, Reporting, and Best Practices working group include: + +- **Strategy Improvement**: + - Review models like the Orbit Model, Marketing Funnel, AAARRRP Strategy Framework, Bowling Alley Framework. + - Develop tracking and metrics strategies, including the potential consequences and unintended behaviors of optimizing for specific metric + +- **Regional Analysis**: + - Address regional engagement differences in DevRel strategies, with specific attention to geographical and cultural nuances. + +- **Customer Journey**: + - Track the customer/partner journey from initial engagement to maturity, ensuring continued support. + - Analyze engagement models and frameworks for targeting different geographical regions + - Label and categorize DevRel verticals such as non-commercial, academia, for-profit, etc. + +- **Reporting**: + - Create an annual state report and best practices for measuring value + +- **Funding and Metrics**: + - Develop sustainable funding models and metrics for segments without engagement data + +## Expectations + + -Our regular calls are {insert times}. You can find the event in the global DRF community calendar: https://lists.dev-rel.org/g/community/calendar +Members should try to allocate an average of 2-4 hours per week between meetings and asynchronous work. The commitment may include activities such as: + +- Participating in discussions on the mailing list, Discord channel, or GitHub. +- Contributing to collaborative documents or research efforts. +- Attending scheduled meetings or asynchronous check-ins. +- Reviewing and providing feedback on group outputs. ## Manager List | Name | GH Handle | Discord Handle | LinkedIn | | --- | --- | --- | --- | -| person 1 | @ awesome | @ person | @ linkedin | -| person 2 | @ awesome | @ person | @ linkedin | -| person 3 | @ awesome | @ person | @ linkedin | +| Divya Mohan | [@divya-mohan](https://github.com/divya-mohan0209) | divya | [🔗](https://www.linkedin.com/in/divya-mohan0209/) | +| Pratik Parmar | @ awesome | Pratik Parmar | [🔗](https://www.linkedin.com/in/pratikparmar1/) | +| Liz Acosta | [@liz-acosta](https://github.com/liz-acosta) | Lizzzzzzzzzzz | [🔗](https://www.linkedin.com/in/lizacostalinkedin/) | + +## Meetings + +Our regular will alternate between APAC, EMEA, and AMER, occuring every two weeks. You can find each agenda on GitHub and events in the global DRF community calendar: https://lists.dev-rel.org/g/community/calendar + +## Code of Conduct + +Members and participants must adhere to the [Code of Conduct](https://github.com/DevRel-Foundation/governance/blob/main/code_of_conduct.md) for the DRF community . +## Questions If you have any questions, please check the [DRF FAQ](https://github.com/DevRel-Foundation#faq) first. **If your question is not answered in the FAQ**: