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Hi,
We recently installed this payment extension (https://github.com/DevopensourceTeam/Devopensource_Redsys) on magento store to process payment via credit card. After order is placed, money is sent throught but invoice is not yet created, order status is also doesn't update, it is still pending.
Can you have a look for us please?
Thanks
Spanish 👍
Hola,
Recientemente hemos instalado esta extensión de pago (https://github.com/DevopensourceTeam/Devopensource_Redsys) en nuestra tienda de Magento para procesar el pago mediante tarjeta de crédito. Unicamente recibimos el e-mail de TPV pero no nos notifica el pedido del cliente procesado , lo que nos hace que no sepamos realmente que esta pidiendo ese cliente , no se nos notifica por e-mail. Además el estado del pedido no se actualiza , está pendiente. Nos pueden ayudar por favor?
Thanks
The text was updated successfully, but these errors were encountered:
Para poder saber mas del error, necesito que compruebes que no hay ningún otro modulo de tpv de redsys instalado, despues confirmame si tienes https o no en toda la tienda, tambien comprueba si está instalado correctamente el modulo.
Hi,
We recently installed this payment extension (https://github.com/DevopensourceTeam/Devopensource_Redsys) on magento store to process payment via credit card. After order is placed, money is sent throught but invoice is not yet created, order status is also doesn't update, it is still pending.
Can you have a look for us please?
Thanks
Spanish 👍
Hola,
Recientemente hemos instalado esta extensión de pago (https://github.com/DevopensourceTeam/Devopensource_Redsys) en nuestra tienda de Magento para procesar el pago mediante tarjeta de crédito. Unicamente recibimos el e-mail de TPV pero no nos notifica el pedido del cliente procesado , lo que nos hace que no sepamos realmente que esta pidiendo ese cliente , no se nos notifica por e-mail. Además el estado del pedido no se actualiza , está pendiente. Nos pueden ayudar por favor?
Thanks
The text was updated successfully, but these errors were encountered: