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Credit card 2FA broken #2919

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soleofthesea opened this issue Oct 4, 2023 · 4 comments
Open

Credit card 2FA broken #2919

soleofthesea opened this issue Oct 4, 2023 · 4 comments

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@soleofthesea
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I'm having an issue when I try to purchase something online via credit card and it asks for SMS 2FA. While I can recieve the OTP just fine attempting to submit/continue causes an infinite hang. Occured twice with an HSBC-issued Mastercard.

Apologies for the lack of details, but I was a bit hesitant with mucking about with the extension given it forces an auto-reload.

@ghostwords
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ghostwords commented Oct 4, 2023

Hello and thanks for opening an issue!

What site does this happen on?

Have you already submitted a broken site report? To do so, get to the step that breaks (you put in the one time verification code and it doesn't do anything), open Privacy Badger's popup and click on "Report broken site".

@soleofthesea
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Hi ghostwords, thanks for the attention to this matter.

I ran into the issue on two different sites, Siemens and Deliveroo. The payment process gets deferred to a different domain though...

I've yet to submit a report, and while I would love to, I'm concerned attempts to recreate the bug would get my card flagged for suspicious activity...

@ghostwords
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ghostwords commented Oct 4, 2023

Could you visit Privacy Badger's options page, select the Tracking Domains tab, and search for "aexp-static"? Do you get any results?

Edit: Never mind, wrong card.

@ghostwords
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I would like to fix this, but I don't know which domain or domains are responsible for the breakage at checkout.

Next time something like this happens, send us a broken site report, and then let me know here the site it happened on. Thank you and sorry for the hassle!

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