Unable to complete loan request

[jeffwcva]

I have tried to initiate two separate loan requests unsuccessfully. Both times I am unable to enter any details. It tells me to update usd to eth rate each time. I do so, with a hefty transaction fee and then it does the exact same thing. The details screen flashes on the screen for a fraction of a second before telling me again to update usd to eth rate. I have spent a lot of money on these transaction fees, hoping to save the money I have already spent and actually be able to apply for the loan but so far have been able to accomplish nothing. Am I doing something wrong?