Tell us what should happen
Tell us what happens instead
Operating system:
Web server:
Database:
PHP version:
Nextcloud version: (see Nextcloud admin page)
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from:
Signing status:
Signing status
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
List of activated apps:
App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
The content of config/config.php:
Config report
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here
(Without the database password, passwordsalt and secret)
Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Browser:
Operating system:
Web server error log
``` Insert your webserver log here ```Nextcloud log
``` Insert your Nextcloud log here ```Browser log
``` Insert your browser log here, this could for example include:a) The javascript console log b) The network log c) ...
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