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The document has an unsupported naming convention or an invalid language code #1

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anomepani opened this issue Mar 29, 2019 · 2 comments
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@anomepani
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anomepani commented Mar 29, 2019

I am creating custom training model and I have created project/workspace from ui using Custom Translator Portal
When I am trying to upload a document using this custom sample app using my existing workSpaceId I am getting this error.

Please let me know what I am missing.
The document has an unsupported naming convention or an invalid language code.

Request Code

` DocumentDetailsForImportRequest documentdetails = new DocumentDetailsForImportRequest();

        documentdetails.DocumentName = "MyDocPersonelPolicyFINAL"; // Enter document name
        documentdetails.DocumentType = "training"; //values = training/ tuning/ testing
        documentdetails.IsParallel = true; // Enter if this is a parallel document. values = true, false
        documentdetails.FileDetails = new List<FileForImportRequest>();


        FileForImportRequest sourcelanguagefile = new FileForImportRequest();
        sourcelanguagefile.Name = Path.GetFileName(sourcelanguagefilepath);
        sourcelanguagefile.Language = "en"; // Enter source language. Example: de. //Determined from the call to GetCategories 
        sourcelanguagefile.OverwriteIfExists = true; // Enter if you want to overwrite if file exists. values = true, false

        FileForImportRequest targetlanguagefile = new FileForImportRequest();
        targetlanguagefile.Name = Path.GetFileName(targetlanguagefilepath);
        targetlanguagefile.Language = "pt"; // Enter target language. Example: en. //Determined from the call to GetCategories 
        targetlanguagefile.OverwriteIfExists = true; // Enter if you want to overwrite if file exists. values = true, false

        string result = await clientapp.ImportDocument(token_header, Session["ws_id"].ToString(), sourcelanguagefilepath, targetlanguagefilepath, documentdetails, sourcelanguagefile, targetlanguagefile);`

Response received

{"jobName":"MyDocPersonelPolicyFINAL","fileProcessingStatus":[{"status":{"displayName":"Failed","id":254},"modifiedDate":"2019-03-29T09:06:05.983","fileName":"MyDoc Personel Policy FINAL.pdf","documentName":"MyDocPersonelPolicyFINAL","summary":"The document has an unsupported naming convention or an invalid language code.\r\n","id":627178,"parentId":null,"language":null},{"status":{"displayName":"Failed","id":254},"modifiedDate":"2019-03-29T09:06:06.203","fileName":"COMPL MyDoc Personel Policy Rev 082817-BR_PT.pdf","documentName":"MyDocPersonelPolicyFINAL","summary":"The document has an unsupported naming convention or an invalid language code.\r\n","id":627179,"parentId":null,"language":null}],"pageIndex":1,"totalPageCount":1}

@rajdeep-in
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@anomepani thanks for reaching out. We see that you have used "COMPL MyDoc Personel Policy Rev 082817-BR_PT.pdf" for your target language file name. The last part of your file name (-BR_PT) may create problem with upload API. Please remove the same from your file name and try again.

If you face same problem please reach out to Custom Translator Support ([email protected]).

Best Regards!

@anomepani
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@rajdeep-in
Thanks for reply I have rename those part and sending you another response and getting same error I am not not sure what I have missed from my side.

{"jobName":"Retention Policy FINAL1","fileProcessingStatus":[{"status":{"displayName":"Failed","id":254},"modifiedDate":"2019-04-04T07:47:16.687","fileName":"Retention Policy FINAL.pdf","documentName":"Retention Policy FINAL1","summary":"The document has an unsupported naming convention or an invalid language code.\r\n","id":629267,"parentId":null,"language":null},{"status":{"displayName":"Failed","id":254},"modifiedDate":"2019-04-04T07:47:16.907","fileName":"Retention Policy Rev 082817-Copy.pdf","documentName":"Retention Policy FINAL1","summary":"The document has an unsupported naming convention or an invalid language code.\r\n","id":629268,"parentId":null,"language":null}],"pageIndex":1,"totalPageCount":1}

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