app unresponsive to user input while taking a long time to load an event

[tapr00t]

The app used to work very well for me, but in the last few months it seems all the events are taking a long time (~30 seconds) when first selecting the event. Almost immediately the videos begin playing when the event is selected, but but the folder browser is replaced with "Analyzing File", and the app controls are not able to be interacted with. This last for about 30 seconds until the app returns to normal and "Analyzing File" appears to complete.

This is really annoying because I used to be able to immediately drag the video timeline around or switch to other events, but now I have to wait 30 seconds.

From the log file, 2:40:04 I select the event and app blocks user input, 2:40:34 the app returns to normal:
7/28/2021 2:40:04.738 PM - Info - Folder Selected - Z:\TeslaCam\SentryClips\2021-07-09_20-20-36
7/28/2021 2:40:04.756 PM - Info - Creating New Player: right_repeater
7/28/2021 2:40:05.587 PM - Info - Creating New Player: left_repeater
7/28/2021 2:40:06.296 PM - Info - Creating New Player: front
7/28/2021 2:40:07.041 PM - Info - Creating New Player: back
7/28/2021 2:40:08.420 PM - Info - Selected Time: 20:19:04
7/28/2021 2:40:08.425 PM - Info - Players Stop
7/28/2021 2:40:08.436 PM - Info - Updating Player Layout
7/28/2021 2:40:15.819 PM - Info - Players Paused
7/28/2021 2:40:15.820 PM - Info - - Viewer Loss of Focus - -
7/28/2021 2:40:34.260 PM - Info - - Viewer now in use - -
7/28/2021 2:40:34.310 PM - Info - Updating Player Layout
7/28/2021 2:40:34.346 PM - Info - front Playstate Changed PAUSED
7/28/2021 2:40:34.353 PM - Info - back Playstate Changed PAUSED
7/28/2021 2:40:34.356 PM - Info - right_repeater Playstate Changed PAUSED
7/28/2021 2:40:34.359 PM - Info - left_repeater Playstate Changed PAUSED

[volomatt]

I was experiencing the same, turn off real-time protection of the windows security threat protection as a test, and if it works, add an exclusion on the folder.

[tapr00t]

Thank you for the info! Disabling real-time protection fixed the issue and it was able to load an event in about 3 seconds now.

However, using an exclusion on either the folder or the process did not have any effect. With either exclusion it still takes 30 seconds.

[lonevvolf]

The proper folder to exclude is the TeslaCamViewerII program folder. In my case, this was C:\Program Files (x86)\TeslaCamViewer