Sensor Fail 7 G7

[annele373]

Hi,

I haven't got any readings in the last 7 hours or so, Ive sent the logs, just trying to figure out if I set the xDrip up incorrectly or its a Dexcom issue.

I have been using xDrip for a while but only recently switched to using it instead of the Dexcom g7 app.

Dexcom G7 is the device

The phone is Samsung S21 Ultra 5G, android version 13

I checked the settings and restarted the phone but the issue persists.

I would be very grateful for help/advice/how to avoid this in the future.

[Navid200]

That looks like a sensor error.
Was it inserted properly?
Did this one work at all?

[annele373]

Hi, yes, it worked fine for the first 6 or 7 days, then stopped out of nowhere.

[kameamea]

Did you try to connect it to the Dexcom app now after the failure? That's what i do in such cases and if the Dexcom app shows sensor failure Dexcom will replace the sensor

[annele373]

oh no I didn't but will do in the future! I thought I couldn't have the dexcom app simultaneously on my phone with xDrip thats set up to source from the sensor directly though?

[kameamea]

You either need to stop one of the two apps via settings->apps or simply use two different sensor codes, even non existing ones. Then there is no conflict.

[annele373]

oh nice, thanks! Ill do this if it happens again, sensor failures have happened before with g7 sensors, not sure what causes it