xDrip+ - web follower not working on pixel 7a

[KleinRiese]

Hi there,

I have been using xDrip on my old Galaxy A41 for a year without any problems. Yesterday I upgraded my phone and can't get xDrip to work on it. My new phone is a Pixel 7a (fresh install on Android 13 - not working, no changes after upgrade to Android 14).

• xDrip 2024.03.27 as web follower (libre)
• Tried a fresh install
• Tried to import all settings with qr code
• Tried a full backup

xDrip doesn't get any readings, I get the message "BG Reading Unavailable, xDrip Data Collection Service is running" in the notification bar.

Do you have any tips?

[PhilTU]

Look at the System Status page for Web Follow (swipe sideways from Classic) to see if there are clues in the error message. Similarly error/event log may have something. You are following a Libre 2/3 via Librelinkup method Ithink - did you try LibreLinkUp app on same phone to confirm username/password and connectivity ?

[PhilTU]

ok, classic status page ?

you can also add tags to the event log to get more verbosity - WebFollower:v

this goes in Settings / Extra tags for logging https://xdrip.readthedocs.io/en/latest/use/lesscommon/#extra-logging-settings

you might also like to try force stopping LibreLinkUp if it's on the same phone in case there is a rate of requests issue or a clash.

[KleinRiese]

Classic page:

And verbose logging - seems data is missing, but the request works? At least it gets my region.

[PhilTU]

was there nothing below that on Classic status ? Web follower status also usually shows any errors (I'm always nervous when screens are cropped)

yes we can see it requested and got a result. There is a trick to refresh the script where if you add a character to beonlabs in the Web Follower settings then go back to the main screen then change it back in settings it forces a refresh.

Edit : I looked it up and jamorham said "can you also try toggling the proxy support on/off and see if this does anything as this resets some of the internals. "

if you also add another parameter you may see more WebFollower:v,WebFollow:v there is a comma "," between the two tags

[KleinRiese]

No, only 2 buttons "restart collector" were below the status. No Error noted there.
I also tried changing the script / updating beonlabs, no change at all.

After that, I gave up for today and kept minding my normal business. And guess what?

I went to the cinema this afternoon and after a good 90 minutes my phone suddenly rang with a signal loss message. Since then, everything has been working as it should. So somehow, 6 hours after my last change, things have been sorted. I also rebooted the phone - still working. This is a bit unsatisfactory for me now, because it looks like a user error ;)

Anyway - many thanks for your help!

[PhilTU]

No problem. It's also possible the server end was the problem.