sensor expired status #3492
Replies: 5 comments 4 replies
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You have blacked out the version number on the status page. I don't know why. |
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sorry.
I'll also add it's now about 2 hours since insertion
[image: image.png]
…On Tue, May 28, 2024 at 4:05 PM Navid ***@***.***> wrote:
You have blacked out the version number on the status page. I don't know
why.
I cannot help or offer any advice without seeing that.
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Please don't reply to an email. Attachments will not show. Also, when you reply to an email, the thread gets messed up. |
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If you don't want replies to your email, maybe not include the note at the bottom that says one can reply. I do appreciate your taking time to help me. |
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We are not GitHub. We use GitHub. You receive the email from GitHub, not from us. The status page shows that you are connected to your old device. |
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My apologies. I only meant to note I thought I was following directions
sent to me.
Thank you.
…On Tue, May 28, 2024, 17:15 Navid ***@***.***> wrote:
We are not GitHub. We use GitHub. You receive the email from GitHub, not
from us.
I don't appreciate your attitude.
I will help you. I am used to the abusive nature of these forums. I asked
for these discussions to be opened when I was warned that it will be just
like this.
The status page shows that you are connected to your old device.
You need to connect to the new one.
Put your old G7 devices inside a metallic box or the microwave.
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Please put the old device really really far, or inside a metallic box, or in a microwave. Please let me know if it works or not. |
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I normally do use the microwave but my grandson is here, life is a little chaotic and I forgot. But that was only part of it. I disconnected entirely from xDrip, installed the Dexcom app and, miles from home, the Dexcom app wouldn't connect either. Could be the sensor/transmitter is faulty - so I'll send that sensor back to Dexcom for review. I deleted Dexcom, installed a new sensor and xDrip connected cleanly. Sorry to have troubled you. |
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I'm glad it is working |
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I'm using a Dexcom G7 sensor with xDrip+ as the receiver on a Samsung Galaxy S21 w/Android 14.
Until today, I've manually stopped the sensor before expiration. Today I let it expire. When I went through the process of starting a new sensor. There was no 'Stop Sensor' option. I removed the old sensor, unpaired the Dx* Bluetooth device, entered the new Transmitter Id and opened the System Status Page. When prompted I accepted the pairing request for the new transmitter. The sensor and xDrip+ have connected several times but the sensor Status remains 'Sensor Expired'. There was no 'Start Sensor' option.
How to get xDrip+ to recognize the new sensor is not expired?
Thanks
Mark
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