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Can not sign in to Microsoft 365 Developer Plan with mobile phone associated with existing account #215

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viralnaik77 opened this issue Aug 16, 2024 · 1 comment

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@viralnaik77
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Hi there I have registered Microsoft Developer Plan using with my previous company, and so i am trying to sing in or join new Developer Program with new company. Since my mobile phone is associated with my Developer Plan profile i am unable to join with new corporate email. I have already tried creating multiple MS support ticket but so far no help. Can someone help how can i request to delete my profile associated with my mobile number ?

We can't continue with the signup process for the following reason:
•	Your phone number is already associated with an existing developer account.
For help with your Microsoft account, go to [Microsoft account](https://account.microsoft.com/account/Account) and verify your information.
MS-CorrelationId: 00000000-483b-45d7-b670-0297ad43f50f
Code: 40901
@lindalu-MSFT
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Just stumbled across this! Are you still experiencing the issue?

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