No thumbnail / Pas de miniatures

[Blankovitch]

Hi,

This morning on Openshot I have no more thumbnail in the Files project area. just the names of the files.

I just open the program and add some files (videos, images, titles) in the files area.

I uninstalled openshot and cleaned the registry but the issue persist. Is it a bug ? A setting ?

[Colorjet3]

1. Which version of OpenShot are you running?
2. What operating system/version are you running?
3. Does this happen in this project only or other projects? If you don't have other projects, please create a test one and see if the thumbnails are showing or not.

[Blankovitch]

Hi ColorJet3

1. W10
2. 3.1.1
3. it happens for all my projects now. including the former ones.

I tried to uninstall it, deleting the settng folder... nothing works.

[Colorjet3]

Thank you @Blankovitch for the information.

Please do this:

1. Close OpenShot if running.
2. Make a backup of c:\users\username.openshot_qt folder.
3. Delete c:\users\username.openshot_qt folder.
4. Go to openshot.org/download/#daily and download the latest dev daily build and install it.
5. Start OpenShot.
6. Create a new test project. Import a few of your source files and see if the thumbnails are working.
7. Now open your existing projects and see if the issue has been resolved.

[Blankovitch]

Ok. I will do that and I'll let you Know

[Blankovitch]

I'm Back and the issue is the same.
It's very weird.

When i look in the .openshot_qt directory after having reinstall it (the last dayly build, or the relaase) the "Thumbnail" directory is still empty.

I suppose it's not the case normally.