App won't load

[rballin1]

Describe the bug:
I just downloaded the new update (version 3.2). The app won't load. When I try to open OpenShot, it opens, but then it freezes and windows says that the app is not responding. I have tried several times and the same thing happens each time. I have even uninstalled the app and reinstalled it and the problem persists. (I had no problem running the previous version of OpenShot.)

Steps to reproduce the behavior:
Happens whenever I try to start the app.

Expected behavior:
I expect the app to open properly so that I can use it.

System Details:

• OpenShot Version: 3.2
• Operating System: Windows 10, 64 bit

Log Files:
libopenshot.log
openshot-qt.log

[johnhaire89]

I've also got this problem after updating and trying to run OpenShot
I tried renaming the folder at C:\Users\username\.openshot_qt, but part where it hangs moved from

14:36:36 WARNING preview_thread: Your sample rate (48000) does not match OpenShot (44100). Adjusting your 'Preferences->Preview->Default Sample Rate to match your system rate: 48000.
14:36:36 INFO main_window: updateStatusChanged

to

14:46:33 WARNING preview_thread: Your active audio device (||) does not match OpenShot (). Adjusting your 'Preferences->Playback->Audio Device' to match your active audio device: ||

System Details:
OpenShot Version: 3.2.0.0
Windows 11, 64 bit.

Log Files:
openshot-qt (after deleting folder).log
openshot-qt (before deleting folder).log

[johnhaire89]

Just tried uninstalling OpenShot, deleting C:\Users\username\.openshot_qt, and installing the daily build.
Same issue.

When I first run the program and it hangs, it doesn't create openshot-qt.log. When I force close it and start it again, it does.

Logs from what should be a fresh install are below:

libopenshot.log

openshot-qt.log

[NicCrockett]

I'm having this issue too. My screen is similar to @johnhaire89 except it shows it twice in the same OpenShot window. It isn't open twice, it just shows what looks like smaller overlapping windows of OpenShot. I tried opening OpenShot from the start menu and opening the file I was working on. Both attempted to open an untitled project before locking up. I also tried running as admin, but the results were the same. I'd post an image, but I needed to get work done. So, I reinstalled previous version and that worked for now. I'm running Windows 10 Pro 22H2 64 bit.

[jonoomph]

Please give our latest daily build a try: https://www.openshot.org/download/#daily. I fixed a bug that was happening when applying the themes (on launch), but it was a race condition, which didn't always happen. Please let me know if OpenShot still freezes, after running this new version. Thanks!

[johnhaire89]

Looks like that fixed it. Thanks!
For anyone else reading this, I think the current version needs to be uninstalled before running the installer for the daily build. I didn't do this at first and the bug was still there.

Edit: Nope, spoke too soon