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Merge pull request #1878 from pravinOpenSign/patch-21
Patch 21
2 parents 9f0963d + 7bf661d commit e23c04c

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docs/docs/help/Reports/contactbook.md

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1. Log in to your OpenSign account.
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2. Navigate to the left sidebar.
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3. Click on the `Contactbook` link under the Documents section.
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<img width="828" alt="Add contact" src="https://github.com/user-attachments/assets/80308df4-33a8-41ee-a240-801f775dcec0" />
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<img width="828" alt="Add contact" src="https://github.com/user-attachments/assets/7c42e4cd-8832-45fe-a714-a6c5fd3be986" />
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## Understanding the Contactbook report
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### Adding a New Contact:
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- **Name**: The contact's name.
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- **Email**: The contact’s email address.
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- **Phone**: The contact’s phone number (if available).
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<img width="828" alt="contactbook" src="https://github.com/user-attachments/assets/524a7aa7-594e-412a-ad50-caebc125c1db" />
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### Import contacts:
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OpenSign provides the feature to import contacts in bulk using an Excel or CSV file.
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Click the Import button located at the top-right corner. A popup will appear allowing you to upload your file. You can also download a sample file, add your contacts to it, and then upload it.
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Once imported, the contacts will be added to your list. Duplicate entries—based on email ID—will be skipped automatically.
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<img width="828" alt="Improt contacts" src="https://github.com/user-attachments/assets/94edbbe8-3e03-4396-8ad7-37cf276873f5" />
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### Action buttons
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- **Edit**: To edit a contact, click the pencil icon next to the contact’s details. This will allow you to modify and update the contact information.
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-
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- **Delete**: To delete a contact, click on the trash icon located next to the contact’s details. This will remove the contact from your Contactbook. A confirmation prompt may appear to prevent accidental deletions.
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docs/docs/help/Reports/in-progress.md

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- **Rename:** Allows the user to rename the document.
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- **Revoke:** If there’s a mistake or you need to cancel the document, revoking stops all signing actions immediately. This is useful when changes are needed before re-sending the document.
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<img width="816" alt="resend document" src="https://github.com/user-attachments/assets/b2273768-ef81-44cd-95ea-92babee429b6" />
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<img width="816" alt="resend document" src="https://github.com/user-attachments/assets/a9bfcfa9-b073-4111-a823-93d6a2e80c40" />
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- **Save as template:** This option allows the user to save the current document as a reusable template.
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Upon clicking, a confirmation popup will appear. If the user selects Yes, the template will be created successfully. After that, the user will be presented with options to Use Template, Send in Bulk, or Edit the Template.

docs/docs/help/Templates/quick-send.md

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- **Navigate to New template form**: On the left sidebar, click on "Templates" to expand the menu. and Click on the "Create template" option.
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<img width="828" alt="Create Template" src="https://github.com/user-attachments/assets/fe7b0bd0-bb45-4f64-8450-83ffb5c3d7fc" />
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<img width="828" alt="Create Template" src="https://github.com/user-attachments/assets/143a752c-1ee3-4424-afe4-65922b71ddbb" />
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### Step 2: Uploading Your Document
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### Uploading Your Document
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- **[1] Choose File**: Once the "New template" page opens, click here to select and upload the document file from your computer that needs to be signed. Supported formats include PDF, PNG, JPG, JPEG, and DOCX.
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- **[2] Choose File from Dropbox**: Click the dropbox icon to select the document file from your dropbox account.
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- **[2] Choose File from Dropbox**: Click the Dropbox icon to select the document file from your Dropbox account.
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### Step 3: Entering Template Details
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### Entering Template Details
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- **[3] Title** *(Required)*: Provide a title for your template. For example, "Demo Custom Template."
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- **[4] Description**: Optionally add a description to give context or instructions regarding the template.
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- **[5] Note**: Optionally add a note to give context or instructions regarding the document.
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### Step 4: Set the sending order
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### Set the sending order
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- **[6] Send in Order**
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- **If you choose:**
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- **Yes**: Selecting this option will send the signing request to the first signer initially. Once the first signer completes their part, the next signer in the sequence will receive the request. This process continues until all signers have signed the document. This method ensures that the document is signed in a specific order.
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- **No**: Selecting this option will send the signing links to all signers simultaneously. Every signer can sign the document at their convenience, regardless of whether other signers have completed their signatures. This method is faster but does not enforce any signing order among the participants.
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Select the option that best suits the needs of your document processing.
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### Step 5: Auto reminder (feature only available for the subscribed user)
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### Auto reminder (feature only available for subscribed users)
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- **[7]** Once you enable the auto reminder, a text field will appear allowing you to set the reminder for a specific number of days.
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- **Remind once in every (Days)**: Here, you can set the number of days for the reminder.
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- **Remind once in every (Days)**: Here, you can set the number of days for the reminder.
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Note: You can set a maximum of 15 reminders. For example, if the document completion time is 16 days and you try to schedule a reminder every day, the system will not allow it, as the reminder limit would be exceeded.
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### Time to complete (days)
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- **[8]** You can specify the number of days within which the document must be signed. For example, if you set the expiration period to 15 days, the created document will remain available for signing for 15 days from the date of creation. After this period, the document will expire, and the signer will no longer be able to sign it.
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### BCC
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- **[9]** The BCC (Blind Carbon Copy) feature allows users to receive document completion emails at specified email addresses.
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You can add multiple contacts in the BCC field to notify several recipients.
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You can either:
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Click "Add New" to enter a new email contact, or
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Select from existing contacts using the dropdown list.
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### Security Setting
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- **[10] Enable OTP Verification** :
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If set to "Yes," the signer will be required to complete email OTP verification before viewing and signing the document. If "Enable OTP Verification" is set to "No," the signer will not be prompted for OTP verification during the signing process.
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Note: This feature is available exclusively on paid plans.
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### Enable tour:
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### Step 6: Proceed to Template Creation Panel
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- **[11]** If set to "Yes," the signer will see the tour guide while signing the document. If your signer is familiar with OpenSign and you prefer not to display the tour guide, you can select "No," and the tour guide will not be shown to your signers.
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### Notify on signatures:
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- **[12]** If set to "Yes," the document owner will receive an email notification each signer completes their signature.
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Note: This feature is available exclusively on paid plans.
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### Allow modifications:
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- **[13]** If set to Yes, the signer will be allowed to make modifications to the document during the signing process. However, they cannot edit or remove any fields that were already placed by the document owner. They can only add basic fields such as signature, stamp, initials, text, and cells.
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If both Allow Modification and Enable OTP are set to Yes, the signer will still not be able to edit or delete existing fields, but will gain access to additional advanced fields to add during signing. These include: signature, stamp, initials, name, job title, company, text, cells, and email.
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Note: This feature is available exclusively on paid plans.
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### Redirect url:
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- **[14]** After signing the document and upon its completion, the signer will be redirected to the specified URL.
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### Proceed to Template Creation Panel
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- **Next**: Click the "Next" button to proceed to the next stage of template creation, where you can add widgets and finalize the template.
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- **Cancel**: If you need to start over or make changes, click Cancel button to clear the form.
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### Step 7: Template creation
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## Step 2:
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### Template creation
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<img width="828" alt="Create Template" src="https://github.com/user-attachments/assets/986a0068-e711-4367-91b6-349dc1db8c43" />
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<img width="828" alt="Create Template" src="https://github.com/user-attachments/assets/cad2a0ee-c3be-4569-a5ae-d1114ea6a853" />
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- **[1] Define Roles**:
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- **Add Roles**: In the roles section on the right, click "+ Add role" to specify the roles involved in the document, such as Candidate, HR, and Manager.
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- **[2] Add other widgets**: Depending on your needs, you can include additional widgets such as:
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Stamps, Initials, Name, Date, Text, Checkbox, and more.
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### Step 8: Save Template
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### Step 3: Save Template
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**Next button**: Once you’ve organized your widgets and set their properties, simply click the “Next” button to save your template.
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After doing so, a “Create Document” popup will appear, prompting you with the question: “Do you want to create a document using the template you just created?” You’ll have the option to choose either “Yes” or “No.”
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**If you select "Yes"**: It will create a document using the template you just created.
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**If you select "No"**: You will be redirected to the Manage templates form.
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After creating a template, a “Create Document” popup will appear with the prompt:
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“What would you like to do with the template you just created?”
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### Step 9: Viewing and Managing Templates
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You’ll be presented with the following options: Use Template, Bulk Send, Embed, and Copy Public URL.
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<img width="828" alt="Manage Template" src="https://github.com/user-attachments/assets/86bf3628-987d-4ae2-89c3-b24ec1f6bdc2" />
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- Click Bulk Send to open a popup for selecting signers.
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- Assign signers to the roles displayed in the popup. You can create multiple documents by clicking the Add New button to add more signers. Once all signers are added, click Send.
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- Request signature emails will be sent to the respective signers, and the documents will be created and listed under the In Progress Documents report.
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On the Manage Templates page, you'll see a list of templates you've created or have access to. This list provides details such as the template title, file, owner, signers, and whether the template is public. You’ll also find actions like "Use Template," "Quick Send," "Edit," "Delete," and more.
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### Step 4: Bulk Send from Manage Templates
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For faster processing, the Bulk Send feature allows you to swiftly create and send a document to a signer using the selected template.
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### Step 10: Quick Send
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For faster processing, the Quick Send feature allows you to swiftly create and send a document to a signer using the selected template.
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<img width="828" alt="Manage Template" src="https://github.com/user-attachments/assets/02334ff3-eab6-4a11-aba2-d95a5cba2935" />
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<img width="828" alt="Manage Template" src="https://github.com/user-attachments/assets/8eed5a30-8f67-4b58-bc3d-2a8fed9a1299" />
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How to Send the Document:
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- Click the Quick Send button next to the template in the list.
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- Click the Bulk Send button next to the template in the list.
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- A popup will open where you can assign signers to each role by simply adding their email addresses.
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- If you need to create multiple documents, click the Add New button.
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After adding the signers, click the Send button. This will generate the document and send an email to the signers with a signature request.
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## Signers Signing Process
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### Step 11: Email OTP verification
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Once the email is received, the signer can click the 'Sign Here' button. This will open the email verification page. After clicking the 'Get Verification Code' button, an OTP (one-time password) will be sent to the signer’s email address. Enter the received OTP into the verification textbox and click the 'Verify' button.
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### Step 5: Signers Signing Process
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🔹 Enable OTP Verification: No
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If OTP verification is set to No, the signer can access and sign the document directly without email verification.
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Once the signer clicks the signature request link received via email, the document will load immediately, allowing them to sign without entering any OTP.
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🔹 Enable OTP Verification: Yes
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If OTP verification is enabled, the signer must complete email verification before signing.
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After receiving the email, the signer should click the ‘Sign Here’ button. This will open the email verification screen.
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Click ‘Get Verification Code’ to receive an OTP via email. Enter the OTP into the textbox and click ‘Verify’. Once verified, the document will open and the signer can proceed to sign.
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<div>
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<img width="800" alt="OpenSign send OTP" src="https://github.com/user-attachments/assets/b82c796a-98e3-4296-bde1-fe86b1b993ad" />
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<img width="800" alt="OpenSign verify otp" src="https://github.com/user-attachments/assets/63cf4b75-9d47-4630-a83c-e916a5c13b3c" />
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</div>
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### Step 12: Finalizing the Process:
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### Step 6: Finalizing the Process:
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After verification, the signer will be redirected to the document signing page, where he can view the document received for signing. To sign, the signer simply clicks on the signature widget, which allows them to draw, upload a digitally scanned signature, or type the signature.
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To sign the document, the signer simply clicks on the signature widget, which provides options to draw, upload a scanned signature, or type their name.
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After filling out all assigned widgets, click the 'Finish' button. Once the document is finished,.
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- The signer has the option of downloading or printing the signed document. He will also obtain the completion certificate if he is the final signer.
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After completing all assigned fields, the signer should click the ‘Finish’ button.
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- If the signer is the final signer, they will have the option to download or print the signed document along with the completion certificate.
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- If there are more than one signer, the document will be immediately sent to the next signer. Once all signers have finished their signatures, they can download and print the signed document as well as the completion certificate.
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- If there are multiple signers, the document will automatically be forwarded to the next signer. Once all signers have completed their signatures, each signer will be able to download and print the final signed document and completion certificate.
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<img width="800" alt="OpenSignFinalStep" src="https://github.com/user-attachments/assets/f4783aa0-2879-4ec2-9ddc-16d59f3a1fc0" />
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## Additional Information
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- All fields marked with an asterisk (*) must be completed before the document can be submitted.
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- Ensure that the document format is supported by OpenSign before uploading.
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- Signed documents can be accessed in the designated 'Root' folder or the one you have specified.
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- Bulk Send is available exclusively with paid plans.
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If you require more help, feel free to reach out to our customer support on support@opensignlabs.com.
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