From f7b7d4eca420ffa5e569bd8bffc899ba3591808a Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Mon, 17 Aug 2026 13:14:18 +0000 Subject: [PATCH] docs: apply SEO and metadata best practices to changed pages --- analytics/conversations/introduction.mdx | 2 +- analytics/csat/introduction.mdx | 2 +- analytics/dashboards/custom.mdx | 2 +- analytics/dashboards/introduction.mdx | 2 +- analytics/kpis/introduction.mdx | 2 +- analytics/polyscore.mdx | 2 +- api-reference/conversations/introduction.mdx | 2 +- api-reference/messaging/sms-and-rcs-api/introduction.mdx | 2 +- api-reference/messaging/sms-and-rcs-api/send-sms.mdx | 2 +- behavior/general/rules.mdx | 2 +- behavior/guardrails/introduction.mdx | 2 +- environments-and-versions/introduction.mdx | 2 +- flows/introduction.mdx | 2 +- get-started/introduction.mdx | 2 +- get-started/quickstart.mdx | 2 +- glossary/introduction.mdx | 2 +- home.mdx | 2 +- knowledge/faqs/introduction.mdx | 2 +- learn/iterate-open-platform.mdx | 2 +- learn/maintain/common-issues.mdx | 2 +- learn/maintain/health-checks.mdx | 2 +- learn/maintain/introduction.mdx | 2 +- learn/maintain/knowledge-base.mdx | 2 +- learn/maintain/performance-monitoring.mdx | 2 +- learn/maintain/qa-analytics.mdx | 2 +- mcp/data/capabilities.mdx | 2 +- messaging-channel/advanced/chat-configuration.mdx | 2 +- .../advanced/disclaimers-and-privacy-policies.mdx | 2 +- messaging-channel/advanced/localisation.mdx | 2 +- messaging-channel/android-sdk-voice.mdx | 2 +- messaging-channel/android-sdk.mdx | 2 +- messaging-channel/introduction.mdx | 2 +- messaging-channel/ios-sdk-voice.mdx | 2 +- messaging-channel/ios-sdk.mdx | 2 +- .../sms-and-rcs/advanced/sms-agent-configuration.mdx | 2 +- messaging-channel/sms-and-rcs/rcs.mdx | 2 +- ...d-rcs-campaign-registration-compliance-requirements-us.mdx | 1 + messaging-channel/sms-and-rcs/sms.mdx | 2 +- platform/introduction.mdx | 2 +- releases/notes/25.01.mdx | 4 ++-- releases/notes/25.03.mdx | 4 ++-- releases/notes/26.06.mdx | 4 ++-- releases/overview.mdx | 3 ++- settings/introduction.mdx | 2 +- testing/introduction.mdx | 2 +- tools/end-tool.mdx | 2 +- user-management/access-control-scope.mdx | 2 +- user-management/introduction.mdx | 2 +- voice-channel/handoffs.mdx | 2 +- voice-channel/message-templates.mdx | 2 +- wren/analyze.mdx | 2 +- wren/api.mdx | 2 +- wren/automated-review.mdx | 2 +- wren/building.mdx | 2 +- wren/chats.mdx | 2 +- wren/introduction.mdx | 2 +- wren/usage-and-limits.mdx | 2 +- wren/walkthrough.mdx | 2 +- 58 files changed, 62 insertions(+), 60 deletions(-) diff --git a/analytics/conversations/introduction.mdx b/analytics/conversations/introduction.mdx index 2704dff6..8c9c513c 100644 --- a/analytics/conversations/introduction.mdx +++ b/analytics/conversations/introduction.mdx @@ -1,7 +1,7 @@ --- title: "Conversations" sidebarTitle: "Overview" -description: "Inspect individual conversations to debug agent behavior and audit call quality." +description: "Inspect individual voice and messaging conversations to debug agent behavior, audit call quality, and review transcripts, function calls, and latency." mode: wide keywords: - conversations diff --git a/analytics/csat/introduction.mdx b/analytics/csat/introduction.mdx index 6f320e68..5ba15812 100644 --- a/analytics/csat/introduction.mdx +++ b/analytics/csat/introduction.mdx @@ -1,6 +1,6 @@ --- title: 'CSAT surveys' -description: 'Measure customer satisfaction with in-call voice CSAT surveys and webchat CSAT surveys.' +description: 'Measure customer satisfaction with in-call voice CSAT surveys and webchat CSAT surveys, and track 1-5 ratings in analytics dashboards.' keywords: - CSAT - customer satisfaction diff --git a/analytics/dashboards/custom.mdx b/analytics/dashboards/custom.mdx index 6602f6e7..8e68752f 100644 --- a/analytics/dashboards/custom.mdx +++ b/analytics/dashboards/custom.mdx @@ -1,7 +1,7 @@ --- title: "Managed dashboards" sidebarTitle: "Managed dashboards" -description: "Dashboards that PolyAI builds and maintains for your organisation." +description: "Managed dashboards that PolyAI builds and maintains for your organisation, embedded in Agent Studio for bespoke KPIs, complex joins, and board reporting." keywords: - managed dashboard - enterprise dashboard diff --git a/analytics/dashboards/introduction.mdx b/analytics/dashboards/introduction.mdx index c9b01488..1e82e4fe 100644 --- a/analytics/dashboards/introduction.mdx +++ b/analytics/dashboards/introduction.mdx @@ -1,7 +1,7 @@ --- title: "Self-serve dashboards" sidebarTitle: "Self-serve dashboards" -description: "Build and customise your own dashboards on the Analytics page." +description: "Build and customise your own dashboards on the Analytics page with tiles for volume, containment, PolyScore, handle time, and custom metrics." keywords: - dashboards - self-serve dashboards diff --git a/analytics/kpis/introduction.mdx b/analytics/kpis/introduction.mdx index 6f47fa18..d00cc5cf 100644 --- a/analytics/kpis/introduction.mdx +++ b/analytics/kpis/introduction.mdx @@ -1,7 +1,7 @@ --- title: "Custom metrics" sidebarTitle: "Custom metrics" -description: "Define and manage custom metrics for your agent." +description: "Define, register, and track boolean and categorical custom metrics for your agent so dashboards, Wren, and the Conversations API surface business KPIs." keywords: - custom metrics - metrics diff --git a/analytics/polyscore.mdx b/analytics/polyscore.mdx index 7094d4ed..1f98a76c 100644 --- a/analytics/polyscore.mdx +++ b/analytics/polyscore.mdx @@ -1,7 +1,7 @@ --- title: "PolyScore" sidebarTitle: "PolyScore" -description: "An automated 1–5 conversation quality score for voice, messaging, and email." +description: "PolyScore is an automated 1-5 conversation quality score for voice, messaging, and email, combining agent quality and task success on every eligible call." keywords: - PolyScore - quality score diff --git a/api-reference/conversations/introduction.mdx b/api-reference/conversations/introduction.mdx index 0839eb1c..eafa9642 100644 --- a/api-reference/conversations/introduction.mdx +++ b/api-reference/conversations/introduction.mdx @@ -1,7 +1,7 @@ --- title: "Conversations API" sidebarTitle: "Overview" -description: "Retrieve conversation transcripts, metadata, and performance metrics for analytics, compliance, and integration." +description: "Retrieve conversation transcripts, turn metadata, handoff details, and performance metrics through v1, v2, and v3 of the PolyAI Conversations API." --- The Conversations API provides programmatic access to conversation records generated by your PolyAI agents. Query transcripts, turn-by-turn metadata, handoff information, and performance metrics in a structured format–ideal for analytics pipelines, compliance reporting, and downstream integrations. diff --git a/api-reference/messaging/sms-and-rcs-api/introduction.mdx b/api-reference/messaging/sms-and-rcs-api/introduction.mdx index 5941aee1..86ada525 100644 --- a/api-reference/messaging/sms-and-rcs-api/introduction.mdx +++ b/api-reference/messaging/sms-and-rcs-api/introduction.mdx @@ -1,7 +1,7 @@ --- title: "SMS API" sidebarTitle: "SMS API" -description: "Send and receive SMS messages through your PolyAI agent." +description: "Trigger outbound SMS from your systems and let your PolyAI agent handle inbound replies over Twilio-hosted numbers with automatic session creation." --- The SMS API lets you programmatically send SMS messages to end users and handle inbound replies through your PolyAI agent. It supports two directions: diff --git a/api-reference/messaging/sms-and-rcs-api/send-sms.mdx b/api-reference/messaging/sms-and-rcs-api/send-sms.mdx index 9253a510..549043d3 100644 --- a/api-reference/messaging/sms-and-rcs-api/send-sms.mdx +++ b/api-reference/messaging/sms-and-rcs-api/send-sms.mdx @@ -1,7 +1,7 @@ --- title: "Send an outbound SMS" api: "POST /v1/outbound-sms" -description: "Send an SMS message and create a reply-enabled conversation session." +description: "Send an outbound SMS to a user number and open a reply-enabled conversation session that your PolyAI agent handles as a normal SMS chat." --- Sends an SMS message to the specified user number and opens a new conversation session. The message behaves like a greeting message, so it is fully part of the conversation context that the agent can access. If the user replies, the agent handles the conversation as a normal SMS session. diff --git a/behavior/general/rules.mdx b/behavior/general/rules.mdx index 002cf835..4ad494a4 100644 --- a/behavior/general/rules.mdx +++ b/behavior/general/rules.mdx @@ -1,7 +1,7 @@ --- title: 'Rules' sidebarTitle: 'Behavior' -description: 'Set global rules to control your agent behavior, tone, and compliance.' +description: 'Set global behavior rules to enforce terminology, tone, compliance guardrails, pronunciation overrides, and edge-case handling on every conversation.' keywords: - rules - behavior diff --git a/behavior/guardrails/introduction.mdx b/behavior/guardrails/introduction.mdx index bdfe2026..857e356d 100644 --- a/behavior/guardrails/introduction.mdx +++ b/behavior/guardrails/introduction.mdx @@ -1,7 +1,7 @@ --- title: 'Guardrails' sidebarTitle: 'Guardrails' -description: 'Platform safety guardrails that protect your agent in production, with observability in conversation transcripts.' +description: 'Five pre-built platform guardrails that protect your agent from jailbreaks, hallucinations, AI identity leaks, and unsafe tool calls in production.' keywords: - guardrails - safety diff --git a/environments-and-versions/introduction.mdx b/environments-and-versions/introduction.mdx index db2e84f9..c5492109 100644 --- a/environments-and-versions/introduction.mdx +++ b/environments-and-versions/introduction.mdx @@ -1,7 +1,7 @@ --- title: 'Deployments' sidebarTitle: 'Overview' -description: 'Learn how to ship safely: branch, promote, A/B test, and roll back from one timeline.' +description: 'Ship agent changes safely through the Draft, Sandbox, Pre-release, and Live pipeline, with branching, A/B tests, and one-click rollbacks.' mode: wide keywords: - environments diff --git a/flows/introduction.mdx b/flows/introduction.mdx index 83b7acfd..f52bec95 100644 --- a/flows/introduction.mdx +++ b/flows/introduction.mdx @@ -1,7 +1,7 @@ --- title: 'Flows' sidebarTitle: Overview -description: 'Use flows to guide callers through structured, multi-step processes with validation and branching logic.' +description: 'Guide callers through structured, multi-step processes such as bookings, routing, and identity verification, with entity extraction and branching logic.' mode: wide keywords: - flows diff --git a/get-started/introduction.mdx b/get-started/introduction.mdx index 49c0108b..39d2aa64 100644 --- a/get-started/introduction.mdx +++ b/get-started/introduction.mdx @@ -1,6 +1,6 @@ --- title: Agent Studio -description: Visual interface for building, deploying, and monitoring PolyAI voice agents. +description: Agent Studio is PolyAI's visual, no-code interface for building, configuring, deploying, and monitoring voice and chat agents powered by Raven and other LLMs. sidebarTitle: Agent Studio mode: wide keywords: diff --git a/get-started/quickstart.mdx b/get-started/quickstart.mdx index 336a9257..8bafd871 100644 --- a/get-started/quickstart.mdx +++ b/get-started/quickstart.mdx @@ -1,6 +1,6 @@ --- title: Quickstart -description: Create an account, build your first agent, and deploy it in minutes. +description: Create a PolyAI account, build your first voice agent, add knowledge, test it in-browser, and deploy it to production in five guided steps. keywords: - quickstart - getting started diff --git a/glossary/introduction.mdx b/glossary/introduction.mdx index 982656ad..aef5ca63 100644 --- a/glossary/introduction.mdx +++ b/glossary/introduction.mdx @@ -1,7 +1,7 @@ --- title: "Glossary" sidebarTitle: "Overview" -description: "Definitions of key terms used in the PolyAI Agent Studio." +description: "Quick reference for terms, acronyms, and concepts used across PolyAI Agent Studio, from A2P 10DLC and Raven to flows, tools, and simulation tests." keywords: - glossary - definitions diff --git a/home.mdx b/home.mdx index 768f983f..a1f1b06b 100644 --- a/home.mdx +++ b/home.mdx @@ -2,7 +2,7 @@ title: "PolyAI documentation" sidebarTitle: "Home" mode: "wide" -description: "Build agents ready for real customer conversations." +description: "Build, deploy, and analyze voice and chat agents on PolyAI's Agentic Dialog Platform, with Agent Studio, the ADK, REST APIs, and Wren the AI builder." keywords: - PolyAI - documentation diff --git a/knowledge/faqs/introduction.mdx b/knowledge/faqs/introduction.mdx index ed65db2d..2a397106 100644 --- a/knowledge/faqs/introduction.mdx +++ b/knowledge/faqs/introduction.mdx @@ -1,6 +1,6 @@ --- title: "FAQs" -description: "Create curated FAQ topics with sample questions, answers, and actions to handle common caller requests." +description: "Create curated FAQ topics with sample questions, answers, and actions such as handoffs, SMS, and tool calls to handle common caller requests." mode: wide keywords: - FAQs diff --git a/learn/iterate-open-platform.mdx b/learn/iterate-open-platform.mdx index 87717a7e..8a63e95b 100644 --- a/learn/iterate-open-platform.mdx +++ b/learn/iterate-open-platform.mdx @@ -1,7 +1,7 @@ --- title: "Improve your agent after a real call" sidebarTitle: "Iterate after a call" -description: "Read the transcript, find the failure, ask Wren to fix it. The loop that gets the agent from working to actually good." +description: "Read the transcript, find the failure, ask Wren to fix the topic, flow, or behavior rule, and share the branch for review. The core iteration loop." keywords: - iterate - improve agent diff --git a/learn/maintain/common-issues.mdx b/learn/maintain/common-issues.mdx index a84575bd..afe2ea4f 100644 --- a/learn/maintain/common-issues.mdx +++ b/learn/maintain/common-issues.mdx @@ -1,6 +1,6 @@ --- title: Common issues -description: "Diagnose and fix the most frequent agent issues with step-by-step troubleshooting." +description: "Diagnose and fix the most frequent live agent issues with step-by-step troubleshooting for handoffs, latency, ASR errors, and topic matching." --- Most issues fall into a handful of patterns. Before you open a support ticket, run through the checks below. diff --git a/learn/maintain/health-checks.mdx b/learn/maintain/health-checks.mdx index 386197f0..5e9d4448 100644 --- a/learn/maintain/health-checks.mdx +++ b/learn/maintain/health-checks.mdx @@ -1,6 +1,6 @@ --- title: 'Health checks' -description: 'Daily, weekly, and monthly monitoring routines to keep your live agent running smoothly and reliably.' +description: 'Daily, weekly, and monthly monitoring routines that keep your live PolyAI agent running smoothly, covering dashboards, transcripts, and alerts.' --- Follow daily, weekly, and monthly health check routines to catch issues early. Use dashboards for high-level metrics and Wren for deep pattern analysis across hundreds of conversations. diff --git a/learn/maintain/introduction.mdx b/learn/maintain/introduction.mdx index 560c7254..f4db17cf 100644 --- a/learn/maintain/introduction.mdx +++ b/learn/maintain/introduction.mdx @@ -1,6 +1,6 @@ --- title: "Already have an agent?" -description: "Quick-reference maintenance guides for keeping your live agent running smoothly." +description: "Quick-reference maintenance guides for a live PolyAI agent, covering health checks, common issues, FAQ upkeep, performance monitoring, and QA analytics." mode: "wide" sidebarTitle: "Home" --- diff --git a/learn/maintain/knowledge-base.mdx b/learn/maintain/knowledge-base.mdx index ca02f315..1d35507c 100644 --- a/learn/maintain/knowledge-base.mdx +++ b/learn/maintain/knowledge-base.mdx @@ -1,6 +1,6 @@ --- title: "Maintaining FAQs" -description: "Quickly edit, add, or bulk-update FAQs – the agent's FAQ and knowledge." +description: "Quickly edit, add, or bulk-update FAQ topics, sample questions, and answers so your live agent keeps giving accurate responses as your business changes." --- Edit, add, or bulk-update FAQs to keep your agent's answers current. Use quick single-topic edits for small changes, CSV imports for seasonal refreshes, or work directly in the interface for new topics. diff --git a/learn/maintain/performance-monitoring.mdx b/learn/maintain/performance-monitoring.mdx index 3c776161..c6765be9 100644 --- a/learn/maintain/performance-monitoring.mdx +++ b/learn/maintain/performance-monitoring.mdx @@ -1,6 +1,6 @@ --- title: 'Performance monitoring' -description: 'Track latency, containment, and ASR accuracy – use dashboards and Wren for deep insights.' +description: 'Track latency, containment, ASR accuracy, and handle time for your live PolyAI agent using self-serve dashboards, PolyScore, and Wren-driven analysis.' --- Monitor key metrics like response latency, containment rate, and ASR accuracy. Use dashboards for overview data and Wren for deep sampling across 500+ conversations to identify root causes of performance issues. diff --git a/learn/maintain/qa-analytics.mdx b/learn/maintain/qa-analytics.mdx index e3019508..afa71162 100644 --- a/learn/maintain/qa-analytics.mdx +++ b/learn/maintain/qa-analytics.mdx @@ -1,6 +1,6 @@ --- title: QA and analytics -description: Review conversations, analyze dashboards, and ask Wren for insights across hundreds of calls. +description: Review conversation transcripts, analyze self-serve dashboards, and ask Wren for insights across hundreds of calls to keep quality high in production. --- Use Dashboards for high-level metrics, Conversation Review for transcript inspection, and Wren for AI-powered analysis across hundreds of conversations without manual review. diff --git a/mcp/data/capabilities.mdx b/mcp/data/capabilities.mdx index f08420b6..5f0aca22 100644 --- a/mcp/data/capabilities.mdx +++ b/mcp/data/capabilities.mdx @@ -1,7 +1,7 @@ --- title: Capabilities sidebarTitle: Capabilities -description: The tools Data MCP exposes, grouped by what they do — each with its parameters. +description: Reference for every tool the PolyAI Data MCP server exposes, grouped by capability, with request parameters and expected response shapes for each one. mode: wide --- diff --git a/messaging-channel/advanced/chat-configuration.mdx b/messaging-channel/advanced/chat-configuration.mdx index 34896b15..2d0601bb 100644 --- a/messaging-channel/advanced/chat-configuration.mdx +++ b/messaging-channel/advanced/chat-configuration.mdx @@ -1,6 +1,6 @@ --- title: "Chat Agent Configuration" -description: "Configure LLM, greeting, and safety filters for chat." +description: "Configure the LLM, greeting message, and safety filters for your PolyAI web chat agent, and control how it opens and closes each session." keywords: ["chat configuration", "chat settings", "LLM config", "chat greeting", "safety filters"] sidebarTitle: "Chat Agent Configuration" --- diff --git a/messaging-channel/advanced/disclaimers-and-privacy-policies.mdx b/messaging-channel/advanced/disclaimers-and-privacy-policies.mdx index 23a22297..fc8dbccf 100644 --- a/messaging-channel/advanced/disclaimers-and-privacy-policies.mdx +++ b/messaging-channel/advanced/disclaimers-and-privacy-policies.mdx @@ -1,7 +1,7 @@ --- title: "Disclaimers and privacy policies" sidebarTitle: "Disclaimers & privacy policies" -description: "Configure the legal disclosures your web chat shows, where they appear, and whether users must accept them before chatting." +description: "Configure the AI disclosures, terms, and privacy policies your web chat shows, where they appear, and whether users must accept them before chatting." keywords: ["disclaimer", "privacy policy", "terms and conditions", "consent", "compliance", "AI disclosure", "webchat", "web chat"] --- diff --git a/messaging-channel/advanced/localisation.mdx b/messaging-channel/advanced/localisation.mdx index 585e4b95..275df4e0 100644 --- a/messaging-channel/advanced/localisation.mdx +++ b/messaging-channel/advanced/localisation.mdx @@ -2,7 +2,7 @@ title: "Web chat localisation" sidebarTitle: "Localisation" keywords: ["localisation", "localization", "webchat", "web chat", "multilingual", "languages", "i18n"] -description: "Localise your web chat widget experience to serve customers in multiple languages." +description: "Localise your PolyAI web chat widget UI and agent responses to serve customers in multiple languages, with translated strings and per-locale settings." --- Web chat Localisation makes the widget interface feel native in every language the customer supports. When a visitor lands on the page, the widget reads their browser language and renders all static UI text (Headers, labels, status messages) in that language. The language signal is passed to the agent so responses follow suit. diff --git a/messaging-channel/android-sdk-voice.mdx b/messaging-channel/android-sdk-voice.mdx index afbdda83..58c19d86 100644 --- a/messaging-channel/android-sdk-voice.mdx +++ b/messaging-channel/android-sdk-voice.mdx @@ -1,7 +1,7 @@ --- title: "Voice calling (Android SDK)" sidebarTitle: "Voice calling (Android SDK)" -description: "Add live two-way WebRTC voice calls to your Android app with ai.poly:voice." +description: "Add live two-way WebRTC voice calls to your Android app with the ai.poly:voice Kotlin library, including microphone permissions, call state, and audio routing." mode: "wide" --- diff --git a/messaging-channel/android-sdk.mdx b/messaging-channel/android-sdk.mdx index 38ecfea3..ef3f5bdb 100644 --- a/messaging-channel/android-sdk.mdx +++ b/messaging-channel/android-sdk.mdx @@ -1,7 +1,7 @@ --- title: "Android SDK" sidebarTitle: "Android SDK" -description: "Embed a PolyAI messaging agent natively in your Android app with a headless Kotlin library." +description: "Embed a PolyAI messaging agent natively in your Android app with a headless Kotlin library that works with Jetpack Compose and classic Views." mode: "wide" keywords: ["Android", "SDK", "Kotlin", "mobile", "in-app messaging", "native", "Jetpack Compose", "Views", "Maven Central"] --- diff --git a/messaging-channel/introduction.mdx b/messaging-channel/introduction.mdx index f9ca8f0d..0008d703 100644 --- a/messaging-channel/introduction.mdx +++ b/messaging-channel/introduction.mdx @@ -1,7 +1,7 @@ --- title: "Web Chat" sidebarTitle: "Web Chat" -description: "Deploy a webchat version of your agent alongside voice." +description: "Deploy a web chat version of your PolyAI agent alongside voice, with an embeddable widget, custom styling, disclaimers, and localisation support." mode: "wide" keywords: ["webchat", "web chat", "chat channel", "chat", "messaging"] --- diff --git a/messaging-channel/ios-sdk-voice.mdx b/messaging-channel/ios-sdk-voice.mdx index a9b7b958..135d3111 100644 --- a/messaging-channel/ios-sdk-voice.mdx +++ b/messaging-channel/ios-sdk-voice.mdx @@ -1,7 +1,7 @@ --- title: "Voice calling (iOS SDK)" sidebarTitle: "Voice calling (iOS SDK)" -description: "Add live two-way WebRTC voice calls to your iOS app with PolyVoice." +description: "Add live two-way WebRTC voice calls to your iOS app with the PolyVoice Swift SDK, including microphone permissions, call state, and audio routing." mode: "wide" --- diff --git a/messaging-channel/ios-sdk.mdx b/messaging-channel/ios-sdk.mdx index c5d0819a..814d9e8b 100644 --- a/messaging-channel/ios-sdk.mdx +++ b/messaging-channel/ios-sdk.mdx @@ -1,7 +1,7 @@ --- title: "iOS SDK" sidebarTitle: "iOS SDK" -description: "Embed a PolyAI messaging agent natively in your iOS app with a headless Swift library." +description: "Embed a PolyAI messaging agent natively in your iOS app with a headless Swift library, distributed via CocoaPods and Swift Package Manager." mode: "wide" keywords: ["iOS", "SDK", "Swift", "mobile", "in-app messaging", "native", "CocoaPods", "Swift Package Manager"] --- diff --git a/messaging-channel/sms-and-rcs/advanced/sms-agent-configuration.mdx b/messaging-channel/sms-and-rcs/advanced/sms-agent-configuration.mdx index 9dcd85b8..c6da7824 100644 --- a/messaging-channel/sms-and-rcs/advanced/sms-agent-configuration.mdx +++ b/messaging-channel/sms-and-rcs/advanced/sms-agent-configuration.mdx @@ -1,7 +1,7 @@ --- title: "SMS Agent Configuration" sidebarTitle: "SMS Agent Configuration" -description: "Configure your SMS agent's behavior, style, and responses." +description: "Configure your PolyAI SMS agent's behavior, message style, response length, and quiet hours so text conversations match customer expectations." --- Configure how your SMS agent behaves, responds, and handles conversations. \ No newline at end of file diff --git a/messaging-channel/sms-and-rcs/rcs.mdx b/messaging-channel/sms-and-rcs/rcs.mdx index 4d0c6364..759111c4 100644 --- a/messaging-channel/sms-and-rcs/rcs.mdx +++ b/messaging-channel/sms-and-rcs/rcs.mdx @@ -1,7 +1,7 @@ --- title: "RCS" sidebarTitle: "RCS" -description: "Deploy your agent over RCS to bring rich, branded messaging to Android and iOS users." +description: "Deploy your PolyAI agent over RCS for rich, branded messaging to Android and iOS users, with images, carousels, and automatic SMS fallback." mode: "wide" keywords: ["rcs", "rich communication services", "messaging", "rich media"] --- diff --git a/messaging-channel/sms-and-rcs/sms-and-rcs-campaign-registration-compliance-requirements-us.mdx b/messaging-channel/sms-and-rcs/sms-and-rcs-campaign-registration-compliance-requirements-us.mdx index b2550419..14a2dc0e 100644 --- a/messaging-channel/sms-and-rcs/sms-and-rcs-campaign-registration-compliance-requirements-us.mdx +++ b/messaging-channel/sms-and-rcs/sms-and-rcs-campaign-registration-compliance-requirements-us.mdx @@ -1,6 +1,7 @@ --- title: "SMS & RCS Registration" sidebarTitle: "SMS & RCS Registration" +description: "Register your US SMS and RCS messaging campaigns with A2P 10DLC and carriers so your PolyAI agent can send outbound messages without carrier blocks." mode: "wide" --- diff --git a/messaging-channel/sms-and-rcs/sms.mdx b/messaging-channel/sms-and-rcs/sms.mdx index abf8745c..0c1a03ec 100644 --- a/messaging-channel/sms-and-rcs/sms.mdx +++ b/messaging-channel/sms-and-rcs/sms.mdx @@ -1,7 +1,7 @@ --- title: "SMS" sidebarTitle: "SMS" -description: "Deploy your agent over SMS with the same brain that powers voice and web chat." +description: "Deploy your PolyAI agent over SMS with the same brain that powers voice and web chat, including 2-way conversations, outbound sends, and triggered messages." mode: "wide" keywords: ["sms", "2-way sms", "messaging", "text", "outbound", "triggered"] --- diff --git a/platform/introduction.mdx b/platform/introduction.mdx index e2810c95..e083fdb3 100644 --- a/platform/introduction.mdx +++ b/platform/introduction.mdx @@ -1,6 +1,6 @@ --- title: Platform overview -description: PolyAI's Agentic Dialog Platform is an enterprise platform for building voice and chat agents. +description: PolyAI's Agentic Dialog Platform combines Agent Studio, Wren, the ADK, REST APIs, and shareable testing for building enterprise voice and chat agents. mode: wide keywords: - PolyAI platform diff --git a/releases/notes/25.01.mdx b/releases/notes/25.01.mdx index 6d377cb3..a4b3b2bd 100644 --- a/releases/notes/25.01.mdx +++ b/releases/notes/25.01.mdx @@ -1,6 +1,6 @@ --- -title: 01.2025 -description: January 2025 release notes. +title: January 2025 release notes +description: In-browser calling, a new safety dashboard, custom analytics dashboards, restructured Knowledge, and updates to functions and the Conversations API. --- The **January 2025** PolyAI Agent Studio release introduces easier in-browser calling, a new safety dashboard, custom analytics dashboards, diff --git a/releases/notes/25.03.mdx b/releases/notes/25.03.mdx index 7ee61f3d..8b2f4f20 100644 --- a/releases/notes/25.03.mdx +++ b/releases/notes/25.03.mdx @@ -1,6 +1,6 @@ --- -title: 03.2025 -description: March 2025 release notes. +title: March 2025 release notes +description: Dashboard enhancements, voice management updates, Knowledge performance improvements, and real-time collaboration features for PolyAI Agent Studio. --- The **March 2025** PolyAI Agent Studio release includes enhancements to dashboards, voice management, Knowledge performance, and real-time collaboration features. diff --git a/releases/notes/26.06.mdx b/releases/notes/26.06.mdx index 911a7ba6..c703410a 100644 --- a/releases/notes/26.06.mdx +++ b/releases/notes/26.06.mdx @@ -1,6 +1,6 @@ --- -title: 06.2026 -description: June 2026 release notes. +title: June 2026 release notes +description: Platform Guardrails, A/B testing beta, and Agent Builder support for simulation tests and chat agents alongside voice in PolyAI Agent Studio. --- The **June 2026** PolyAI Agent Studio release introduces **platform Guardrails** – five pre-built safety protections that are applied automatically to every conversation, observable in transcripts, and maintained by PolyAI – adds **A/B testing (Beta)** for running two Live versions in parallel with a controlled traffic split, and expands **Agent Builder** to author and maintain simulation tests and to build chat agents alongside voice. diff --git a/releases/overview.mdx b/releases/overview.mdx index a00117e6..15f5751f 100644 --- a/releases/overview.mdx +++ b/releases/overview.mdx @@ -1,5 +1,6 @@ --- -title: Overview +title: Release notes overview +description: Monthly summaries of PolyAI Agent Studio releases, from the latest PolyScore and Guardrails updates back through historical platform changes. --- PolyAI releases monthly Studio updates. diff --git a/settings/introduction.mdx b/settings/introduction.mdx index d8eda0d3..88141509 100644 --- a/settings/introduction.mdx +++ b/settings/introduction.mdx @@ -1,7 +1,7 @@ --- title: "Account" sidebarTitle: "Account" -description: "Account settings: safety filters, defaults, and admin controls." +description: "Manage account-level settings for your PolyAI project, including safety filters, project defaults, admin controls, and shared configuration." mode: wide keywords: - settings diff --git a/testing/introduction.mdx b/testing/introduction.mdx index 79cc2173..3bbd222c 100644 --- a/testing/introduction.mdx +++ b/testing/introduction.mdx @@ -1,7 +1,7 @@ --- title: "Testing" sidebarTitle: "Overview" -description: "Validate your agent before and after going live with simulation tests and A/B experiments." +description: "Validate your PolyAI agent before and after going live with simulation tests, A/B experiments, and regression suites for voice and chat conversations." keywords: - testing - simulation testing diff --git a/tools/end-tool.mdx b/tools/end-tool.mdx index bd549872..0344a83f 100644 --- a/tools/end-tool.mdx +++ b/tools/end-tool.mdx @@ -1,6 +1,6 @@ --- title: 'End tool' -description: 'Run post-call processing asynchronously after a conversation ends.' +description: 'Run post-call processing asynchronously after a PolyAI conversation ends, from writing metrics and CRM updates to triggering downstream workflows.' tag: "Code" keywords: - end tool diff --git a/user-management/access-control-scope.mdx b/user-management/access-control-scope.mdx index 7e8e6216..0faec24e 100644 --- a/user-management/access-control-scope.mdx +++ b/user-management/access-control-scope.mdx @@ -1,6 +1,6 @@ --- title: "Role permissions" -description: "Reference guide for granular permissions and role-based access control." +description: "Reference guide to the granular permissions PolyAI supports and how they map to roles for role-based access control across projects and environments." keywords: - role permissions - access control diff --git a/user-management/introduction.mdx b/user-management/introduction.mdx index babc1918..f915e18e 100644 --- a/user-management/introduction.mdx +++ b/user-management/introduction.mdx @@ -1,7 +1,7 @@ --- title: "User management" sidebarTitle: "Overview" -description: "Manage team access and permissions for your PolyAI account." +description: "Manage team members, invite users, and assign role-based permissions for your PolyAI account across Agent Studio projects and environments." keywords: - user management - users diff --git a/voice-channel/handoffs.mdx b/voice-channel/handoffs.mdx index a91eb3b0..6ea8bfd5 100644 --- a/voice-channel/handoffs.mdx +++ b/voice-channel/handoffs.mdx @@ -1,7 +1,7 @@ --- sidebarTitle: Handoffs title: Handoff -description: "Set up handoff destinations to transfer users to human agents during conversations." +description: "Set up handoff destinations to transfer callers to human agents mid-conversation, with routing rules, transfer messages, and context handover." tag: "Code" keywords: - handoff diff --git a/voice-channel/message-templates.mdx b/voice-channel/message-templates.mdx index 95154c2a..8434037f 100644 --- a/voice-channel/message-templates.mdx +++ b/voice-channel/message-templates.mdx @@ -1,7 +1,7 @@ --- title: "Message templates" sidebarTitle: "Message templates" -description: "Send SMS messages from your agent using Twilio for confirmations, links, and follow-ups" +description: "Send SMS confirmations, links, and follow-ups from your PolyAI voice agent using Twilio, with reusable message templates and A2P 10DLC compliance." keywords: - SMS - text message diff --git a/wren/analyze.mdx b/wren/analyze.mdx index e9a9bb93..aed590fc 100644 --- a/wren/analyze.mdx +++ b/wren/analyze.mdx @@ -1,7 +1,7 @@ --- title: "Analyze conversations" sidebarTitle: Analyze -description: "Ask Wren natural-language questions about your agent's conversations and get answers backed by real transcripts." +description: "Ask Wren natural-language questions about your agent's conversations and get answers backed by real transcripts, deep sampling, and dashboards." keywords: - wren analyze - smart analyst diff --git a/wren/api.mdx b/wren/api.mdx index 0897fc20..fb0fa3ce 100644 --- a/wren/api.mdx +++ b/wren/api.mdx @@ -1,7 +1,7 @@ --- title: "Wren API" sidebarTitle: API -description: "Drive Wren from your own code with a streaming HTTP endpoint." +description: "Drive Wren from your own code with a streaming HTTP endpoint that returns server-sent events, authenticated with a PolyAI personal access token." keywords: - wren api - studio assistant api diff --git a/wren/automated-review.mdx b/wren/automated-review.mdx index 240e6c74..0832fc62 100644 --- a/wren/automated-review.mdx +++ b/wren/automated-review.mdx @@ -1,7 +1,7 @@ --- title: "Automated call review" sidebarTitle: Automated review -description: "Let Wren read a stretch of recent calls on its own, find what's going wrong, and draft the fixes." +description: "Let Wren read a stretch of recent PolyAI calls on its own, surface findings and recommendations for what's going wrong, and draft the fixes for review." keywords: - wren review - automated call review diff --git a/wren/building.mdx b/wren/building.mdx index eaee8c3e..1b633c29 100644 --- a/wren/building.mdx +++ b/wren/building.mdx @@ -1,7 +1,7 @@ --- title: "What Wren can build" sidebarTitle: Build and edit -description: "Every part of your agent Wren can create and change, and the guardrails around each one." +description: "Every part of your PolyAI agent that Wren can create and change, from flows and topics to secrets, real-time config, and custom metrics, with the guardrails." keywords: - wren build - natural language agent builder diff --git a/wren/chats.mdx b/wren/chats.mdx index 3fee552a..f148bb4a 100644 --- a/wren/chats.mdx +++ b/wren/chats.mdx @@ -1,7 +1,7 @@ --- title: "Chats and context" sidebarTitle: Chats and context -description: "History, attachments, voice input, web search, and the project context Wren carries into every conversation." +description: "Chat history, attachments, voice input, web search, and the project context Wren carries into every conversation with your PolyAI agent." keywords: - wren chat history - attachments diff --git a/wren/introduction.mdx b/wren/introduction.mdx index 6c2fda18..f6d6b84c 100644 --- a/wren/introduction.mdx +++ b/wren/introduction.mdx @@ -1,7 +1,7 @@ --- title: "Wren" sidebarTitle: Overview -description: "Build, test, debug, and analyze your agent in natural language, from anywhere in Agent Studio." +description: "Wren is PolyAI's AI builder that lets you build, test, debug, and analyze your voice or chat agent in natural language from anywhere in Agent Studio." keywords: - wren - studio assistant diff --git a/wren/usage-and-limits.mdx b/wren/usage-and-limits.mdx index b7e3d848..e9dc0600 100644 --- a/wren/usage-and-limits.mdx +++ b/wren/usage-and-limits.mdx @@ -1,7 +1,7 @@ --- title: "Usage and limits" sidebarTitle: Usage and limits -description: "How Wren usage is tracked and what to do when you hit your limit." +description: "How Wren usage is tracked across your PolyAI project, what the per-user and rate limits are, and what to do when you hit them during a build session." keywords: - wren limits - studio assistant limits diff --git a/wren/walkthrough.mdx b/wren/walkthrough.mdx index 9c70abb2..e0a965e7 100644 --- a/wren/walkthrough.mdx +++ b/wren/walkthrough.mdx @@ -1,7 +1,7 @@ --- title: "A full session, step by step" sidebarTitle: Walkthrough -description: "One build from first prompt to merged branch, with screenshots from a real session." +description: "Walk through one Wren build from first prompt to merged branch, with screenshots from a real session covering plan review, edits, and approvals." keywords: - wren walkthrough - wren example