From eeb907a322e0c4cd3bdccbb6751cf302e88613f3 Mon Sep 17 00:00:00 2001 From: Joe Martin <84011561+joethreepwood@users.noreply.github.com> Date: Fri, 16 Aug 2024 16:09:57 +0100 Subject: [PATCH] Update who-we-do-business-with.md (#9190) * Update who-we-do-business-with.md * Fraser's suggestion --- .../growth/sales/who-we-do-business-with.md | 14 +++++++++++++- 1 file changed, 13 insertions(+), 1 deletion(-) diff --git a/contents/handbook/growth/sales/who-we-do-business-with.md b/contents/handbook/growth/sales/who-we-do-business-with.md index f368ce20ad67..67e99ffcbd4e 100644 --- a/contents/handbook/growth/sales/who-we-do-business-with.md +++ b/contents/handbook/growth/sales/who-we-do-business-with.md @@ -11,7 +11,7 @@ We firmly adhere to laws in countries where we do business, and welcome everyone In these cases, we may choose not to do business with the customer. -#### Sanctioned countries and companies +## Sanctioned countries and companies US laws mean we may also be prohibited from working with certain companies, due to ongoing US sanctions. In this case we do not have discretion - we are banned from working with these companies entirely. @@ -43,3 +43,15 @@ US sanctions mean that we are not allowed to offer services [at all](https://www - North Korea - Syria +## Update for June 2024 US sanctions against Russia +In June 2024, the US Treasury's Office of Foreign Asset Control issued [updated sanctions against Russia](https://ofac.treasury.gov/sanctions-programs-and-country-information) which prohibit the sale or supply of services to individuals or organizations in Russia. The sanctions take effect on September 10, 2024 and continue indefinitely. + +We must comply with these sanctions, so in August 2024 we contacted impacted individuals to let them know we would make the following changes on **September 9th, 2024**: + +- We no longer accept any payments from individuals or organizations based in Russia +- We block access to PostHog for all individuals in Russia, based on their IP +- We terminated paid accounts with all customers located in Russia + +There are some exemptions to the sanctions including any service to any entity located in the Russian Federation that is owned or controlled, directly or indirectly, by a U.S. person. + +> If you believe you've been incorrectly impacted by our response to these sanctions, or have further questions about them, please contact [sales@posthog.com](mailto:sales@posthog.com) so we can investigate. \ No newline at end of file