From f8d856e7a619dd859e8822b0dae259b0d6f3682f Mon Sep 17 00:00:00 2001 From: Charles Cook Date: Thu, 12 Sep 2024 21:59:42 +0100 Subject: [PATCH] Update contents/handbook/growth/sales/contracts.md --- contents/handbook/growth/sales/contracts.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/contents/handbook/growth/sales/contracts.md b/contents/handbook/growth/sales/contracts.md index 1226694c8c05..b739dd53f260 100644 --- a/contents/handbook/growth/sales/contracts.md +++ b/contents/handbook/growth/sales/contracts.md @@ -8,7 +8,7 @@ showTitle: true For customers who want to sign up for an annual (or longer) plan there is some additional paperwork needed to capture their contractual commitment to a minimum term, and likely custom pricing as well. At a minimum, they should sign an Order Form which references our standard [terms](/terms) and [privacy notice](/privacy). In addition, they may want a custom Master Services Agreement (MSA) or Data Processing Agreement (DPA). -> If a customer wants to vary either our DPA, BAA, or MSA terms, it is a substantial effort for our legal team to review these changes. At a minimum, we should only do this for contracts above $20k a year, and even higher if they are asking for big changes (e.g. adding a Service Level Agreements). The minimum is 100K to bring your own contract (vs our template). See Non PostHog Contracts below. +> If a customer wants to vary either our DPA, BAA, or MSA terms, it is a substantial effort for our legal team to review these changes. At a minimum, we should only do this for contracts above $20k a year, and even higher if they are asking for big changes (e.g. adding a Service Level Agreements). The minimum is $100k to bring your own contract instead of our template - see 'Non PostHog Contracts' below. In addition, customers requiring our Enterprise plan need to sign up for a minimum of $20k of PostHog Cloud Credit for a year, as well as adding the Teams plan to their subscription.