Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Invalid API key #280

Closed
Sietsevdm opened this issue Dec 27, 2024 · 12 comments
Closed

Invalid API key #280

Sietsevdm opened this issue Dec 27, 2024 · 12 comments
Labels
awaiting triage Awaiting preliminary assessment type:bug Something isn't working

Comments

@Sietsevdm
Copy link

Im getting an Invalid API key error but the API key is copied directly from Tautulli.

@sdr19
Copy link

sdr19 commented Dec 27, 2024

Having the same issue, tried regenerating the key with the same error.

@RaunoT
Copy link
Owner

RaunoT commented Dec 27, 2024

Please use the provided issue templates next time.

How are you formatting the Tautulli URL? Are you adding the protocol (http/https) and using an IP address/domain name (192.168... or example.com)?

@RaunoT RaunoT added type:bug Something isn't working awaiting triage Awaiting preliminary assessment labels Dec 27, 2024
@sdr19
Copy link

sdr19 commented Dec 27, 2024

My Tautulli URL is http://10.0.19.10:33400 and is accessible by web browser.

@kvalle22
Copy link

Having the same problem Tautulli - invalid API key!

image

@RaunoT
Copy link
Owner

RaunoT commented Dec 28, 2024

Having the same problem Tautulli - invalid API key!

image

Did you try removing the trailing slash?

@kvalle22
Copy link

OH MAN THAT FIXED IT, tysm!
lil-yachty-drake

@sdr19
Copy link

sdr19 commented Dec 29, 2024

Still getting "invalid" without the trailing slash
image

@RaunoT
Copy link
Owner

RaunoT commented Dec 29, 2024

@sdr19 Can you try going to <your-tautulli-url>/api/v2?apikey=<your-api-key>&cmd=status and seeing if success is returned? If that's the case, your Docker configuration might be blocking Plex Rewind from accessing other containers, as that's exactly the same request Plex Rewind makes.

@sdr19
Copy link

sdr19 commented Dec 30, 2024

typing in exactly as you did above (with my information input) gives a 404
image

edit
Looks like I got it, my tautulli runs on a base URL with /tautulli adding that to the setup screen let me proceed with the setup.

@RaunoT
Copy link
Owner

RaunoT commented Dec 30, 2024

@Sietsevdm can you please confirm if any of the above solutions work for you?

@Sietsevdm
Copy link
Author

@RaunoT that seems to work but i can't log in to Plex and get redirected without any pop-up.

image

@RaunoT
Copy link
Owner

RaunoT commented Dec 30, 2024

I will close this out then.
For the login issue please have a look at #108 and #143.

@RaunoT RaunoT closed this as not planned Won't fix, can't repro, duplicate, stale Dec 30, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
awaiting triage Awaiting preliminary assessment type:bug Something isn't working
Projects
None yet
Development

No branches or pull requests

4 participants