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NextGen Checkin-Override makes you choose a service #6204

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2 tasks done
kimlongcr opened this issue Mar 2, 2025 · 7 comments
Open
2 tasks done

NextGen Checkin-Override makes you choose a service #6204

kimlongcr opened this issue Mar 2, 2025 · 7 comments

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@kimlongcr
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Description

When you do an override on the kiosk, it is making you choose a service time even though the kiosk configuration for this site and time is only one service time.
First screen in old version after choosing the kid(s) to override (notice it already chose the service time):
Image

First screen in NextGen after choosing the kid(s) to override:
Image

Actual Behavior

It automatically picks the correct service time based on the kiosk configuration chosen.

Expected Behavior

Service time is automatically selected

Steps to Reproduce

  1. Setup two configurations for checkin that overlap (we have an 11 and 11:15am service at two different sites)
  2. Make sure that different checkin areas are available at each of them (different rooms at different sites)
  3. Go to nextgen checkin/setup
  4. Choose the kiosk for the 11am service configuration
  5. Click on the gear and enter the code
  6. Click override
  7. Enter a phone number, pick the family and kid(s) ---> asks for service

Issue Confirmation

  • Perform a search on the Github Issues to see if your bug or enhancement is already reported.
  • Reproduced the problem on a fresh install or on the demo site.

Rock Version

16.8

Client Culture Setting

en-US

@cabal95
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cabal95 commented Mar 3, 2025

@kimlongcr With that same check-in configuration, if you don't do an override, does it still show both service times or does it auto-select the 11:00am as the only option?

@kimlongcr
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@cabal95 It auto selects the correct time.

@cabal95
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cabal95 commented Mar 3, 2025

@kimlongcr I haven't been able to replicate this yet. So there must be something in the check-in configuration that I'm not setting the same way. Can you try selecting the 11:15am service in override mode and see what areas/groups come up as possible choices and see if that provides any additional clues to what configuration might make that schedule show up?

i.e. does what show up use a DataView filter, or special needs, or whatever other options are configured on that group.

@kimlongcr
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@cabal95 I just spent 45 minutes trying and can't get it to happen. I reached out to my Kids Club Director and asked her to recreate it.

@cabal95
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cabal95 commented Mar 3, 2025

@kimlongcr Sounds good, let us know what you find!

@kimlongcr
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We think this was happening because of this issue. #6137
Once we clean all of those up, I think we will be good this weekend. Can we leave this open until next Monday just to be sure?

@cabal95
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cabal95 commented Mar 4, 2025

Sure thing!

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