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[Bug]: Subtitles reverting back to not being on after being turned on #1217

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rod121 opened this issue Feb 22, 2025 · 4 comments
Open

[Bug]: Subtitles reverting back to not being on after being turned on #1217

rod121 opened this issue Feb 22, 2025 · 4 comments
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@rod121
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rod121 commented Feb 22, 2025

Stremio Platform

LG Native TV App

Describe the bug

Since the latest update, after turning on subtitles for any video the subtitles instantly revert to being off after exiting subtitle selection.

To Reproduce

Try to manually turn on subtitles for any video. It will revert to not being on.

Expected behavior

Subtitles being manually turned on.

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Desktop (if applicable)

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Smartphone (if applicable)

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TV (if applicable)

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@rod121 rod121 added the bug label Feb 22, 2025
@James4L
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James4L commented Feb 23, 2025

Happening to me too. Very frustrating. Tizen8 platform (Samsung tv). Sometimes subtitles will stay in for 15 seconds or so, but it's like they are crashing. Even turning them off in the interface you can see them turn on them immediately off from the green indicator dot. Turning them in a couple of times in the menu can sometimes get them to work for 15-30 seconds if you're lucky.

@Rketiel69
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Same here on Samsung TV

@JasonBSteele
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I am also getting this all the time on LG TV.

Sometimes the subtitles stay on for a short while (15 seconds) but then they just stop and when I go back in they are no longer selected.

@James4L
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James4L commented Feb 28, 2025

I had my primary and secondary language set to "none" in the stremio settings (due to previous issue of subtitles always defaulted on). Since I've chosen a language here now, instead of none, subtitles are stable; albeit I have to turn them off everytime I start a new stream.

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