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Cannot Connect to Google fit #196

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ub-use opened this issue Jan 13, 2024 · 6 comments
Open

Cannot Connect to Google fit #196

ub-use opened this issue Jan 13, 2024 · 6 comments
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pending We are currently working on this third party issue The issue is not caused by us but by some third party, therefore we cannot solve it from our side.

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@ub-use
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ub-use commented Jan 13, 2024

Trying to Connect to Google fit. After choosing Google Account nothing Happens. No Error or other Message. But also No Connection to Google fit. Nothing Happens

@Sublimis
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Hi @ub-use . If I understand correctly, you have never been able to connect to Google Fit? Or is it some new problem, where things worked fine before?

Here are some things to try:

  • You must be connected to the Internet
  • After clicking a button, wait a few seconds before making further inputs, more so if your Internet connection is slower
  • The device must have Google Play Services installed
  • Go to https://myaccount.google.com/connections and manually remove Urban Biker from the list, if listed. This will enable the application to request the permissions again.

Let us know how it goes.
Thanks for the feedback!

@ub-use
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ub-use commented Jan 15, 2024 via email

@Sublimis
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Hi again. Does changing the setting on this page help: https://myaccount.google.com/connections/settings ?
If not, can you please send us a debug report (via email), by clicking the "Report an issue" in the main menu of the app?
Thanks!

@ub-use
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ub-use commented Jan 16, 2024 via email

@ub-use
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ub-use commented Jan 21, 2024

Trying to Connect to Google fit. After choosing Google Account nothing Happens. No Error or other Message. But also No Connection to Google fit. Nothing Happens

It worked today. I did Not Change anything.

@ub-use
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ub-use commented Jan 21, 2024

It worked today. I did Not Change anything.

@Sublimis Sublimis added pending We are currently working on this third party issue The issue is not caused by us but by some third party, therefore we cannot solve it from our side. labels Jan 30, 2024
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pending We are currently working on this third party issue The issue is not caused by us but by some third party, therefore we cannot solve it from our side.
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