Table of contents Introduction Overview Introduction How TCP is working Important to remember TCP in non IATA agencies Getting started Create account in TCP Settings Add PCC to TCP account Adding user under same TCP account Adding PCC under same TCP account How to switch between PCCs Starting with Exchange Exchange process How to open PNR Good to remember Select ticket for exchange Load ticket by number Select Exchange Option Select additional options New Calculation Penalty, Commission and other additional options Penalty collected on EMD Penalty collected as a tax Penalty to fare Comparison table Modification in Comparison table Payment Copy option - multiple passengers Required check Document issue Exchange examples Informative pricing Exchange using stored fare Exchange of IT ticket Involuntary changes