Prerequisites

• I have carried out troubleshooting steps and I believe I have found a bug.
• I have searched for similar bugs in both open and closed issues and cannot find a duplicate.

Describe the bug

The fees or discounts are not charged when the 'Pay for this order' or 'Customer payment page' link is clicked. The payment gateway fees or discount is set at the product level.

Tested with WooCommerce 9.1.4, PGBF lite 2.13.0

The fees and discounts are charged correctly if those are set at the global level.

Steps to reproduce

1. Enable the 'Payment gateways fees and discounts on per product basis' checkbox within the Payment Gateway Based Fees and Discounts->General
2. Now, don't enable any checkbox for any payment gateway at the global level.
3. Visit the product and enable the discount for the 'Direct bank transfer' payment method.
4. Set 'Fee Type' to 'Percent' and 'Fee value' to -10.
5. Try to place a manual order by selecting this product and clicking on the 'Send order details to customer' button.
6. Customer shall receive the 'Details of the order' email with the 'Pay for this order' link.
7. When visiting that link, and selecting the 'Direct bank transfer' payment method, the discount is not applied.
8. Also, if the 'Customer payment page' link is present in the Edit order page is clicked, and selecting the 'Direct bank transfer' payment method, the discount is not applied.

Expected behavior

The fees or discounts should be charged even when those are set at the product level and when 'Pay for this order' or 'Customer payment page' links are clicked.

WordPress Environment

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WordPress Environment

WordPress address (URL): https://team-sandbox.tychesoftwares.com/komal
Site address (URL): https://team-sandbox.tychesoftwares.com/komal
WC Version: 9.1.4
Legacy REST API Package Version: ✔ 1.0.4
Action Scheduler Version: ✔ 3.7.4
Log Directory Writable: ✔
WP Version: 6.6.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.2.15
PHP Post Max Size: 10 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 8.0.36-0ubuntu0.20.04.1
Max Upload Size: 10 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 9.1.4
WC Database Prefix: wp_
Total Database Size: 60.36MB
Database Data Size: 45.29MB
Database Index Size: 15.07MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.84MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_abandoned_cart_aelia_currency: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ac_abandoned_cart_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ac_atc_rules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ac_connector_sync: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ac_guest_abandoned_cart_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ac_link_clicked_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ac_notification_templates: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_ac_opened_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ac_sent_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ac_statistics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ac_tiny_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.28MB + Index: 0.45MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.38MB + Index: 0.23MB + Engine InnoDB
wp_bkap_api_zapier_log: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_booking_history: Data: 1.50MB + Index: 0.00MB + Engine InnoDB
wp_booking_item_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_booking_order_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_booking_seasonal_pricing: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.30MB + Index: 0.34MB + Engine InnoDB
wp_dfw_deposits_payment_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_dfw_deposits_payment_plans_schedule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_email_log: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_addon_payment_callback: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_addon_payment_transaction: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_background_task: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_languages_translations: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
wp_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_mo_files_domains: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_positions: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_string_translations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_strings: Data: 0.20MB + Index: 0.22MB + Engine InnoDB
wp_icl_translate: Data: 0.30MB + Index: 0.11MB + Engine InnoDB
wp_icl_translate_job: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_status: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
wp_icl_translations: Data: 0.11MB + Index: 0.38MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.16MB + Engine InnoDB
wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 24.03MB + Index: 0.33MB + Engine InnoDB
wp_postmeta: Data: 5.16MB + Index: 4.47MB + Engine InnoDB
wp_posts: Data: 0.45MB + Index: 0.27MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_storeabill_document_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_storeabill_document_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_storeabill_document_noticemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_storeabill_document_notices: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_storeabill_documentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_storeabill_documents: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_storeabill_journals: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_swpm_form_builder_custom: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_swpm_form_builder_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_swpm_form_builder_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_bookings_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.17MB + Index: 0.28MB + Engine InnoDB
wp_wc_order_bundle_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_order_composite_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Data: 0.27MB + Index: 0.36MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.44MB + Index: 0.91MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.14MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_ua_auction_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_im_product_services: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_im_products: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_packaging: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gzd_packagingmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipment_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipment_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gzd_shipment_labelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipment_labels: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipmentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipments: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_gzd_shipping_provider: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_gzd_shipping_providermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.08MB + Engine InnoDB

Post Type Counts

attachment: 17
bkap_booking: 328
bkap_gcal_event: 190
bkap_person: 28
bkap_reminder: 7
bkap_resource: 16
bookable_person: 3
custom_css: 2
document_template: 5
fusion_element: 2
fusion_tb_layout: 1
fusion_tb_section: 1
mailpoet_page: 1
page: 23
post: 2
product: 288
product_variation: 135
revision: 129
shop_coupon: 4
shop_order: 749
shop_order_refund: 1
shop_subscription: 27
wc_booking: 21
wc_mmqw: 2
wp_global_styles: 1
wp_navigation: 1
wp_template: 2

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (7)

Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.13.0
WooCommerce Stripe Gateway: by WooCommerce – 8.5.2
WooCommerce Legacy REST API: by WooCommerce – 1.0.4
WooCommerce: by Automattic – 9.1.4
WP Crontrol: by John Blackbourn – 1.17.0
WP Mail SMTP: by WP Mail SMTP – 4.1.0
WP phpMyAdmin: by Puvox.software – 5.2.1.13

Inactive Plugins (95)

Advanced Product Fields add-on: ACF integration: by StudioWombat – 1.0.1
Advanced Product Fields add-on: Image Upload: by StudioWombat – 1.1.3
Advanced Product Fields add-on: layered images: by StudioWombat – 1.3.2
Advanced Product Fields add-on: Live Content Preview: by StudioWombat – 2.2
Advanced Product Fields add-on: lookup tables: by Maarten B – 1.0.5
Advanced Product Fields add-on: URL integration: by StudioWombat – 1.0.3
Advanced Product Fields Extended for WooCommerce: by StudioWombat – 2.7.3
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2
Alma - Pay in installments or later for WooCommerce: by Alma – 5.2.1
Arconix Shortcodes: by Tyche Softwares – 2.1.11
Avada Builder: by ThemeFusion – 3.11.2
Avada Builder: by ThemeFusion – 3.2.1
Avada Core: by ThemeFusion – 5.11.2
Booking & Appointment Plugin for WooCommerce: by Tyche Softwares – 6.5.0
Call for Price for WooCommerce: by Tyche Softwares – 3.6.0
Call for Price for WooCommerce Pro: by Tyche Softwares – 3.5.0
Code Snippets: by Code Snippets Pro – 3.6.5.1
Currency per Product for WooCommerce: by Tyche Softwares – 1.7.0
Currency per Product for WooCommerce Pro: by Tyche Softwares – 1.10.1
Delivery Date Reminders: by Your Name – 1.0
Deposits For WooCommerce: by Tyche Softwares – 3.0.0
Discount Rules Core: by Flycart – 2.6.3
Email Log: by Sudar – 2.4.9
Fast WooCredit Pro: by FastFlow – 1.4.13
FOX - Currency Switcher Professional for WooCommerce: by realmag777 – 1.4.1.9
GenerateBlocks: by Tom Usborne – 1.8.3
GenerateBlocks Pro: by Tom Usborne – 1.6.0
Germanized for WooCommerce: by vendidero – 3.17.0
Germanized for WooCommerce Pro: by vendidero – 3.10.3
Google Listings and Ads: by WooCommerce – 2.6.4
GP Premium: by Tom Usborne – 2.3.2
Gravity Forms: by Gravity Forms – 2.8.1
Gravity Forms Stripe Add-On: by Gravity Forms – 5.1.1
Hello Dolly: by Matt Mullenweg – 1.7.2
Jetpack: by Automattic – 13.2.2
Klarna Payments for WooCommerce: by klarna – 3.4.1
Language Switcher for Transposh: by Marco Gasi – 1.7.0
Loco Translate: by Tim Whitlock – 2.6.9
MailPoet: by MailPoet – 4.48.0
Malcure Malware Scanner & Security Hardening: by Malcure – 14.1
Marketplace Integration for Booking & Appointment plugin: by Tyche Softwares – 1.3.0
Minimum and Maximum Quantity for WooCommerce: by theDotstore – 1.1.1
Multiple Time Slot Addon: by Tyche Softwares – 2.8
Neuralab WooCommerce WSPay Payment Gateway: by Neuralab – 0.9.4
Nexi XPay: by Nexi SpA – 7.3.1
One Stop Shop for WooCommerce: by vendidero – 1.6.2
Order Delivery Date for WooCommerce (Lite version): by Tyche Softwares – 3.21.1
Order Delivery Date Pro for WooCommerce: by Tyche Softwares – 10.10.0
OTGS Installer: by OnTheGoSystems – 3.0.4
Outlook Calendar Sync: by Tyche Softwares – 1.2.0
Partial Deposits Addon: by Tyche Softwares – 3.2
Payment Gateway Based Fees and Discounts for WooCommerce Pro: by Tyche Softwares – 2.13.0
Payment Plugins for Stripe WooCommerce: by Payment Plugins
[email protected] – 3.3.71

Pinterest for WooCommerce: by WooCommerce – 1.3.23 (update to version 1.3.25 is available)
Polylang for WooCommerce: by WP SYNTEX – 1.8
Polylang Pro: by WP SYNTEX – 3.4.3
POS Addon for WooCommerce Booking & Appointment Plugin: by Tyche Softwares – 1.0
Prevent Customers To Cancel WooCommerce Orders: by Tyche Softwares – 1.2
Printable Tickets Addon: by Tyche Softwares – 1.10
Product Filter for WooCommerce: by XforWooCommerce – 9.0.3
Product Input Fields for WooCommerce: by Tyche Softwares – 1.8.2
Product Input Fields for WooCommerce Pro: by Tyche Softwares – 2.9.1
Query Monitor: by John Blackbourn – 3.16.2
Recurring Bookings Addon for Bookings and Appointment plugin: by Tyche Softwares – 2.2
Rental System Addon: by Tyche Softwares – 2.2
Reset Roles and Capabilities: by Francesco Taurino – 2.7
Seasonal Pricing Addon: by Tyche Softwares – 3.2.0
Side Cart WooCommerce: by XootiX – 2.4.9
Simple Membership Form Builder: by wp.insider – 5.0.4
Simple Sales Tax: by TaxCloud – 8.0.16
Time Slot Note for Booking & Appointment Plugin for WooCommerce: by Tyche Softwares – 1.0
Ultimate WooCommerce Auction Pro: by Nitesh Singh – 1.4.7
User Role Editor: by Vladimir Garagulya – 4.64.2
WC Share Cart URL: by Krzysztof Piątkowski – 1.1.1
WooCommerce Bookings: by WooCommerce – 2.1.1 (update to version 2.1.5 is available)
WooCommerce Composite Products: by WooCommerce – 8.10.0 (update to version 10.0.1 is available)
WooCommerce Gravity Forms Product Add-Ons: by Element Stark – 3.5.4 (update to version 3.6.3 is available)
WooCommerce Measurement Price Calculator: by SkyVerge – 3.22.0 (update to version 3.23.5 is available)
WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.3.5
WooCommerce PayPal Payments: by WooCommerce – 2.7.1 (update to version 2.8.2 is available)
WooCommerce Product Add-ons: by WooCommerce – 6.4.6 (update to version 7.0.1 is available)
WooCommerce Product Bundles: by WooCommerce – 6.18.5 (update to version 8.0.1 is available)
WooCommerce Table Rate Shipping: by WooCommerce – 3.2.1 (update to version 3.3.0 is available)
Woo Discount Rules PRO 2.0: by Flycart – 2.6.1
WooPayments: by Automattic – 7.3.0 (update to version 8.0.2 is available)
Woo Subscriptions: by WooCommerce – 5.5.0 (update to version 6.5.0 is available)
WPC Composite Products for WooCommerce: by WPClever – 7.3.0
WPC Product Bundles for WooCommerce (Premium): by WPClever – 7.3.9
WP File Manager: by mndpsingh287 – 7.2.10
WPML Multilingual CMS: by OnTheGoSystems – 4.6.3
WPML String Translation: by OnTheGoSystems – 3.2.5
WP Rocket: by WP Media – 3.11.4
WP Rocket LoadCSS: by Ensemble Group – 1.5
YITH WooCommerce Gift Cards Premium: by YITH – 4.2.0
Zapier for WordPress: by Zapier – 1.0.6

Dropin Plugins ()

advanced-cache.php: advanced-cache.php

Settings

API Enabled: ✔
Force SSL: –
Currency: INR (₹)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: auction (auction)
booking (booking)
bundle (bundle)
composite (composite)
external (external)
gift-card (gift-card)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: ✔

Logging

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 8 KB

WC Pages

Shop base: #7 - /shop/
Cart: #8 - /cart/ - Contains the [woocommerce_cart] shortcode
Checkout: #9 - /checkout/ - Contains the [woocommerce_checkout] shortcode
My account: #10 - /my-account/
Terms and conditions: ❌ Page not set

Theme

Name: Storefront
Version: 4.5.5 (update to version 4.6.0 is available)
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: experimental-blocks
minified-js
pattern-toolkit-full-composability
product-pre-publish-modal
printful
settings
async-product-editor-category-field
product-editor-template-system

Daily Cron: ✔ Next scheduled: 2024-08-13 06:34:38 +05:30
Options: ✔
Notes: 142
Onboarding: completed

Action Scheduler

Complete: 536
Oldest: 2024-07-12 13:22:34 +0000
Newest: 2024-08-12 12:04:30 +0000

Failed: 712
Oldest: 2023-05-19 06:49:43 +0000
Newest: 2024-08-12 03:32:10 +0000

Pending: 5
Oldest: 2024-08-12 12:05:13 +0000
Newest: 2024-08-18 16:50:41 +0000

Status report information

Generated at: 2024-08-12 17:35:15 +05:30
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Isolating the problem

• I have deactivated other plugins and confirmed this bug occurs when only our plugin is active.
• This bug happens with a default WordPress theme active, or Storefront.
• I can reproduce this bug consistently using the steps above.

Additional field

Ticket: https://support.tychesoftwares.com/conversation/3364?folder_id=13