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Copy file name to clipboardExpand all lines: .github/ISSUE_TEMPLATE/bug_report.yml
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Make sure both Vesktop and Vencord are fully up to date. You can update Vencord by right-clicking the Vesktop tray icon and pressing "Update Vencord"
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**DO NOT REPORT** any of the following issues:
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- Purely graphical glitches like flickering, scaling issues, etc: Issue with your gpu. Nothing we can do, update drivers or disable hardware acceleration
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- Purely graphical glitches like flickering, scaling issues[^1]
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- App crashing / not showing window with mentions of the gpu process in the stacktrace[^1]
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- Screenshare not starting, black screening or crashing[^2]
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- Vencord related issues: This is the Vesktop repo, not Vencord
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- **SCREENSHARE NOT STARTING** / black screening on Linux: Issue with your desktop environment, specifically its xdg-desktop-portal.
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If you're on flatpak, try using native version. If that also doesn't work, you have to fix your systen. Inspect errors and google around.
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- Captchas[^3]
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- Issues with opening URLs[^4]
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- Issues with Notifications[^4]
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- Issues with Input Methods[^4]
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- Issues with File Drag and Drop[^5]
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- Network Errors[^6]
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Linux users: Please only report issues with supported packages (flatpak and any builds from the README / releases).
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We do not support other packages, like the AUR or Nix packages, so please first make sure your issue is reproducible with official releases,
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like [our Flatpak](https://flathub.org/apps/dev.vencord.Vesktop) or [AppImage](https://vencord.dev/download/vesktop/amd64/appimage)
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[^1]: GPU issue. Disable hardware acceleration in Vesktop Settings or run with `--disable-gpu`
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[^2]: System issue. You will have to fix it
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[^3]: If you are receiving a lot of captchas, it means Discord thinks you might be a bot. Make sure you're not using a VPN/Proxy
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[^4]: These things are handled by Chromium / Electron, not us. If they don't work, it's either an issue with your system or a bug with Chromium.
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[^5]: You are likely using the Vesktop flatpak and trying to drop a file the flatpak can't access. You can fix this by installing Flatseal and using it to grant Vesktop full access to your files
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[^6]: Issue on your end, you have to fix it. Try changing your DNS to [1.1.1.1 (Cloudflare DNS)](https://developers.cloudflare.com/1.1.1.1/setup/)
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- type: input
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id: discord
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attributes:
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validations:
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required: false
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- type: input
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id: install-type
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attributes:
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label: Package Type
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description: What kind of Vesktop package are you using? (Setup exe, Portable, Flatpak, AppImage, Deb, etc)
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placeholder: Flatpak
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validations:
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required: true
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- type: textarea
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id: bug-description
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attributes:
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id: debug-logs
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attributes:
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label: Debug Logs
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description: Run vesktop from the command line. Include the relevant command line output here
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description: Run vesktop from the command line. Include the relevant command line output here. If there are any lines that seem relevant, try googling them or searching existing issues
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value: |
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```
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Replace this text with your crash-log. Do not remove the backticks
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