Identification status bar missing time remaining and number of queued jobs

[TanyaStere42]

Expected Behavior
From the sighting screen, the Overview tab should show the identification status with the time remaining and number of jobs its queued behind.

Current Behavior

1. Start or re-start a match on a sighting.
2. Look at the ID status, which will appear in the Overview tab. Identification status shows "Unknown time remaining. Queued behind 0 jobs"

QA Notes
Anastasia: I can see the number of jobs in the queue now getting smaller as time passes, although it still shows "unknown time remaining". After 25 minutes, ID is still incomplete even though it now shows 0 jobs in the queue. ID completed quickly in QA server, but took 30 minutes in Zebra Codex.

[TanyaStere42]

Questions to be answered before full definition can be done:

• what do we get back from WBIA for time and number in queue? what does it look like (most commonly) when we get bad data back?
• how is this translated in Houston?