Message signing is not supported for hardware wallets.

[Lohann]

I'm getting this error message from polkadot extension when trying to use https://polkasafe.xyz/ for multisig:

I have a Ledger Nano X, which according to the docs supports multisig:
https://github.com/Zondax/ledger-kusama?tab=readme-ov-file#multisig

🔗 zboto Link

[ftheirs]

Hey @Lohann, are you using polkadotjs? I just checked with Subwallet extension and it seems to be working fine. Keep in mind that the error that you showed is related to Signing raw messages. This feature is enable on the app since ~2 years but the extensions/wallets needs to enable it.

PS: you can install the new generic app that supports all pallets 😉

[Lohann]

Hey @Lohann, are you using polkadotjs?

No, I was trying to use this tool: https://polkasafe.xyz/ it requests a signature in the login page, but I'm unable to login.

[Lohann]

Keep in mind that the error that you showed is related to Signing raw messages. This feature is enable on the app since ~2 years but the extensions/wallets needs to enable it.

hmm, is this the expert mode that I need to enable on ledger? let me try

[ftheirs]

On the login screen, which method are you using to connect the Ledger device?

[Lohann]

No success, also I can't find any option in the polkadot extension for enable signing raw messages..

On the login screen, which method are you using to connect the Ledger device?

I'm using polkadot extension, the first one, with an account imported from my ledger, the extension metadata is also up to date.

you can install the new generic app that supports all pallets

What is that generic app? On ledger or is another browser extension? I'm using Kusama on Ledger.

[ftheirs]

I replied some info here:
#213 (comment)

There is a new app on Polkadot ecosystem that is currently working for Polkadot, Kusama and the AssetHub chains and after an upgrade on every parachain, they will be supported as well. Already available in LedgerLive

I just checked with the last version from Kusama and Subwallet extension doesn't allow you to connect. It asks for the Migration app. However, if you install any of the new apps, it will work. I haven't checked but it should be working fine for Talisman too

[Lohann]

Ok, I'll give it a try