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Slack sign-in page cannot be launched with Chrome browser on moon #415

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Gevorgisk opened this issue Mar 6, 2024 · 7 comments
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@Gevorgisk
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Gevorgisk commented Mar 6, 2024

Hi there, I’ve stumbled over this issue while trying to open signin page of Slack in Chrome browser on Moon. (it is needed for the test automation purposes)
The reported message is: We are sorry, your browser is not supported.
I checked the browser version, it should not be an issue, since the same version of Chrome can open the mentioned page w/o any issue locally.

Here is the error:
image

The version of the browser on moon (122.0.6261.111):
image

moon version -> 2.6.1

I also checked the system requirements of Slack against web browser and it also seems to be fitting the version of Chrome which I have on moon:
image

@Gevorgisk Gevorgisk changed the title Slack sign-in page cannot be loaded with Chrome browser on moon Slack sign-in page cannot be launched with Chrome browser on moon Mar 6, 2024
@vania-pooh
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@Gevorgisk but do they support Chrome on Linux? Browsers in Kubernetes are Linux-based.

@Gevorgisk
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@Gevorgisk but do they support Chrome on Linux? Browsers in Kubernetes are Linux-based.

If we look to the Web Browser requirements of Slack there is no limitation or any special notes regarding that. Then why it should not be opened there?

@vania-pooh
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@Gevorgisk we don't know, I would check with Slack team. Our browser images are relying on official distributions from browser vendors, e.g. for Chrome we are using Linux Debian packages from Google repository.

@Gevorgisk
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@vania-pooh is there any update on this issue? Thanks!

@vania-pooh
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@Gevorgisk will the same work with more recent browser version in Moon?

@Gevorgisk
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Gevorgisk commented Aug 14, 2024

@vania-pooh
I just tried with this version:
image
and unfortunately it still does not work.
image

@vania-pooh
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@Gevorgisk I would send a support request to Slack team first. It seems that they consider some user agents as outdated.

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