ptz move issues

[vladmandic]

i have ptz move issues with reolink c2-pro

first, absoluteMove does not work at all, returns SOAP error.
instead using continousMove which does work, but - only if both x and y are present and non-zero.

for example:

cam.continuousMove({ x: 1, y: 1, zoom: 0 }); // works and pans right and tilts up
cam.continuousMove({ x: 1, y: -1, zoom: 0 }); // works and pans right and tilts down
cam.continuousMove({ x: 1, y: 0, zoom: 0 }); // does not do anything and there are no errors in callback
cam.continuousMove({ x: 1, zoom: 0 }); // does not do anything and there are no errors in callback

which basically means i can only move diagonally (pan & tilt at the same time), i cannot just pan or just tilt.

any ideas?

[vladmandic]

update: using underlying private methods in cam.onvif.ptz seems to work ok with just pan or tilt:

const profileToken = cam.defaultProfile.['PTZConfiguration']?.['token'] || '';
const velocity = { panTilt: { x, y }, zoom: { x: zoom } };
cam.onvif.ptz.continuousMove({ profileToken, velocity, timeout: 1000 });

[agsh]

@vladmandic Hi! Can you send the xml error responses from absoluteMove?
I think that the trouble is in https://github.com/agsh/onvif/blob/master/lib/ptz.js#L525 method. But I'm not sure.
Can you test you cam with other software and send me the xml requests and responses fjr the move commands?

[agsh]

Oh I guess that's the problem @RogerHardiman mentioned here: https://github.com/agsh/onvif/blob/master/lib/ptz.js#L471

[vladmandic]

Can you send the xml error responses from absoluteMove?

callback for absoluteMove:

  err: Error: ONVIF SOAP Fault: {"value":"SOAP-ENV:Sender"}
      at rs (/home/vlado/branches/onvif/src/utils.ts:106:11)
      at process.processTicksAndRejections (node:internal/process/task_queues:95:5),
  data: undefined

Oh I guess that's the problem @RogerHardiman mentioned here: https://github.com/agsh/onvif/blob/master/lib/ptz.js#L471

similar :)

[agsh]

Wow! You are using a new version written in typescript, as I can see 😄 /onvif/src/utils.ts:106:11 It is not ready yet and has never been published. Thanks!
Can you add at this line the xml response from camera and send it?

    throw new Error(`ONVIF SOAP Fault: ${reason}${detail} ${rawXml}`);

[vladmandic]

Wow! You are using a new version written in typescript

yeah, sorry :)

Can you add at this line the xml response from camera and send it?

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope" xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:wsdd="http://schemas.xmlsoap.org/ws/2005/04/discovery" xmlns:wsa5="http://www.w3.org/2005/08/addressing" xmlns:xmime="http://tempuri.org/xmime.xsd" xmlns:xmime5="http://www.w3.org/2005/05/xmlmime" xmlns:xop="http://www.w3.org/2004/08/xop/include" xmlns:wsrfbf="http://docs.oasis-open.org/wsrf/bf-2" xmlns:tt="http://www.onvif.org/ver10/schema" xmlns:wstop="http://docs.oasis-open.org/wsn/t-1" xmlns:wsrfr="http://docs.oasis-open.org/wsrf/r-2" xmlns:ns1="http://www.onvif.org/ver10/actionengine/wsdl" xmlns:tev="http://www.onvif.org/ver10/events/wsdl" xmlns:ns10="http://www.onvif.org/ver10/events/wsdl/PullPointBinding" xmlns:ns11="http://www.onvif.org/ver10/events/wsdl/CreatePullPointBinding" xmlns:ns12="http://www.onvif.org/ver10/events/wsdl/PausableSubscriptionManagerBinding" xmlns:ns13="http://www.onvif.org/ver10/network/wsdl/RemoteDiscoveryBinding" xmlns:ns14="http://www.onvif.org/ver10/network/wsdl/DiscoveryLookupBinding" xmlns:tdn="http://www.onvif.org/ver10/network/wsdl" xmlns:ns3="http://www.onvif.org/ver20/analytics/wsdl/RuleEngineBinding" xmlns:ns4="http://www.onvif.org/ver20/analytics/wsdl/AnalyticsEngineBinding" xmlns:tan="http://www.onvif.org/ver20/analytics/wsdl" xmlns:ns5="http://www.onvif.org/ver10/events/wsdl/PullPointSubscriptionBinding" xmlns:ns6="http://www.onvif.org/ver10/events/wsdl/EventBinding" xmlns:ns7="http://www.onvif.org/ver10/events/wsdl/SubscriptionManagerBinding" xmlns:ns8="http://www.onvif.org/ver10/events/wsdl/NotificationProducerBinding" xmlns:wsnt="http://docs.oasis-open.org/wsn/b-2" xmlns:ns9="http://www.onvif.org/ver10/events/wsdl/NotificationConsumerBinding" xmlns:tad="http://www.onvif.org/ver10/analyticsdevice/wsdl" xmlns:tds="http://www.onvif.org/ver10/device/wsdl" xmlns:timg="http://www.onvif.org/ver20/imaging/wsdl" xmlns:tls="http://www.onvif.org/ver10/display/wsdl" xmlns:tmd="http://www.onvif.org/ver10/deviceIO/wsdl" xmlns:tptz="http://www.onvif.org/ver20/ptz/wsdl" xmlns:trc="http://www.onvif.org/ver10/recording/wsdl" xmlns:trp="http://www.onvif.org/ver10/replay/wsdl" xmlns:trt="http://www.onvif.org/ver10/media/wsdl" xmlns:trv="http://www.onvif.org/ver10/receiver/wsdl" xmlns:tse="http://www.onvif.org/ver10/search/wsdl" xmlns:ter="http://www.onvif.org/ver10/error" xmlns:tns1="http://www.onvif.org/ver10/topics" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd"><SOAP-ENV:Header></SOAP-ENV:Header><SOAP-ENV:Body><SOAP-ENV:Fault><SOAP-ENV:Code><SOAP-ENV:Value>SOAP-ENV:Sender</SOAP-ENV:Value></SOAP-ENV:Code><SOAP-ENV:Reason><SOAP-ENV:Text xml:lang="en"/></SOAP-ENV:Reason></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>

[agsh]

This is ok, thank you for your interest!) I'm just try to rewrite the old js code with callbacks into typescript and promises. And any bug reports are welcome)
And this response <SOAP-ENV:Fault> tell us that device can't understand the request and maybe doesn't support this command.
So, the simplest way is to try absolute move via different ONVIF client, my favorite is https://sourceforge.net/projects/onvifdm/ and check that absolute move works for this device.
If all is ok, please send me the xml request for this command, I'll try to reproduce it and change the request here: https://github.com/agsh/onvif/blob/v1/src/ptz.ts#L486

[vladmandic]

And this response SOAP-ENV:Fault tell us that device can't understand the request and maybe doesn't support this command.

That's what I thought - seems ReoLink capabilities are quite limited.
continousMove works and I can control stops using cam.stop call via setTimeout.
But even velocity values don't matter, its basically x > 0 = right and x < 0 left at constant speed.

Anyhow, I just did a clean http digest auth (zero dependencies) so i can actually use what's behind getSnapshotUri and that works nicely.

[vladmandic]

totally off-topic, i just noticed your rtsp-ffmpeg package
i did https://github.com/vladmandic/stream-rtsp for the same purpose, just didn't want to depend on ffmpeg.

[RogerHardiman]

Hi.
You may find that the Reolink cannot handle Pan and Tilt and Zoom all at the same time (like the Sony camera I had. Sony have now fixed their firmware following a video chat with the engineers in Japan)

Many of the small CCTV cameras have basic (and sometimes buggy) ONVIF support especially if the electronics inside were made by a Chinese company called XM.

[RogerHardiman]

I'm interested in the RTSP to browser work too

[vladmandic]

@RogerHardiman issue here is different:

• when using cam.continuousMove, both pan and tilt must be non-zero for it to work, otherwise nothing happens
• when using underlying cam.onvif.ptz.continuousMove (which is a hidden/private method), it works as expected

and quite likely, issue is related to new (unreleased) typescript branch

[agsh]

Oh, this is my mistake in compatibility module here, I suppose: https://github.com/agsh/onvif/blob/v1/src/compatibility/cam.ts#L248
I'll check when I have free time