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Changes to reflect the new test account system
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NathanD-GDS committed Sep 18, 2024
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1 change: 1 addition & 0 deletions source/quick_start_guide/index.html.md.erb
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Expand Up @@ -18,6 +18,7 @@ Before you start using GOV.UK Pay, you should:
* read how to [get started](https://www.payments.service.gov.uk/getstarted/) and decide if GOV.UK
Pay is right for your service
* sign up to the [GOV.UK Pay admin tool](https://selfservice.payments.service.gov.uk/register/email-address)
* create a service in the GOV.UK Pay admin tool
* read the GOV.UK Service Manual guidance on [deploying new
software](https://www.gov.uk/service-manual/making-software/deployment.html)

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4 changes: 2 additions & 2 deletions source/switching_to_live/index.html.md.erb
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Expand Up @@ -26,10 +26,10 @@ Compared to your test account, your live account may have a:

## 1. Request a live GOV.UK Pay account

You'll need to:
During the going live process, you'll need to:

- provide your organisation's name and address
- tell us if you’ll be using GOV.UK Pay’s PSP Stripe, or another PSP
- confirm the PSP you chose when you created your service
- read and accept our legal terms

Select your test ('sandbox') account or your test Stripe account in the [GOV.UK Pay admin tool](https://selfservice.payments.service.gov.uk/my-services), then select __Request a live account__.
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43 changes: 37 additions & 6 deletions source/testing_govuk_pay/index.html.md.erb
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Expand Up @@ -7,7 +7,43 @@ weight: 6200

# Test your integration

<%= warning_text('From August 2024, we will limit each GOV.UK Pay service to one live account and one test account.<br><br>This change will not affect most GOV.UK Pay services. If your service has more than one test account, we will be in touch to help you prepare.<br><br>Please do not request additional test accounts.') %>
<%= warning_text('From September 2024, we will limit each GOV.UK Pay service to one live account and one test account.<br><br>This change will not affect most GOV.UK Pay services. If your service has more than one test account, we will be in touch to help you prepare.<br><br>Please do not request additional test accounts.') %>

## How test accounts work in GOV.UK Pay

Each GOV.UK Pay service has:

* one test account to test how GOV.UK Pay works
* one live account to take real payments from users

Your test account type depends on your chosen payment service provider (PSP).

| Payment service provider (PSP) | Test account type |
| ------------------------------ | ------------------- |
| Stripe | Stripe test account |
| Worldpay | Sandbox test account |

You're limited to one test account per GOV.UK Pay service. For example, if you have a Stripe test account and request a sandbox test account, the sandbox account will replace the Stripe test account. You will lose your test data and API keys.

### Request a Stripe test account

If you created your GOV.UK Pay service before September 2024 and chose Stripe as your PSP, you may have a sandbox test account. You can swap this for a Stripe test account.

You can use a Stripe test account to see how the following work:

* [transaction fees](/reporting/#psp-fees)
* payments to your bank account

To request a Stripe test account, you need to use the admin tool.

1. [Sign in to the GOV.UK Pay admin tool](https://selfservice.payments.service.gov.uk/my-services).
1. Select Test account (sandbox) for your service.
1. From the Dashboard page, select Test Stripe’s reporting functionality and follow the instructions.

<%= warning_text('Your Stripe test account will replace your sandbox test account. You will lose any test data and API keys in your sandbox account.
.') %>

Stripe test accounts have [a different set of mock card numbers](#if-you-39-re-using-a-test-stripe-account).

## Testing your service

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You cannot use 3D Secure (3DS) with test accounts.

If your payment service provider (PSP) is Stripe, you can request a test Stripe account from your account in the [GOV.UK Pay admin tool](https://selfservice.payments.service.gov.uk/my-services). You can use a test Stripe account to see how the following work:

- [transaction fees](/reporting/#psp-fees)
- payments to your bank account

## Performance testing

You must [contact us](/support_contact_and_more_information) to get written approval before you do any performance testing.
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