From 6b8a868d3a2dd9bf81246504b235857bb5fbe2fb Mon Sep 17 00:00:00 2001 From: Sandor Arpa Date: Thu, 9 Nov 2023 17:01:27 +0000 Subject: [PATCH 1/2] PP-11630 review and fact check 10/23 Daniel the Manual Spaniel has alerted us that these pages are overdue for a review. --- .../api_reference/create_a_payment_reference/index.html.md.erb | 2 +- .../api_reference/search_payments_reference/index.html.md.erb | 2 +- source/api_reference/single_payment_reference/index.html.md.erb | 2 +- source/making_payments/index.html.md.erb | 2 +- source/moto_payments/index.html.md.erb | 2 +- source/moto_payments/moto_admin_tool/index.html.md.erb | 2 +- source/moto_payments/moto_api/index.html.md.erb | 2 +- .../moto_payments/moto_send_card_details_api/index.html.md.erb | 2 +- 8 files changed, 8 insertions(+), 8 deletions(-) diff --git a/source/api_reference/create_a_payment_reference/index.html.md.erb b/source/api_reference/create_a_payment_reference/index.html.md.erb index 9dba743c..49af62e6 100644 --- a/source/api_reference/create_a_payment_reference/index.html.md.erb +++ b/source/api_reference/create_a_payment_reference/index.html.md.erb @@ -1,6 +1,6 @@ --- title: Create a payment API reference -last_reviewed_on: 2023-03-15 +last_reviewed_on: 2023-11-09 review_in: 6 months weight: 14110 --- diff --git a/source/api_reference/search_payments_reference/index.html.md.erb b/source/api_reference/search_payments_reference/index.html.md.erb index 5641186e..80f8cb1d 100644 --- a/source/api_reference/search_payments_reference/index.html.md.erb +++ b/source/api_reference/search_payments_reference/index.html.md.erb @@ -1,6 +1,6 @@ --- title: Search payments API reference -last_reviewed_on: 2023-04-01 +last_reviewed_on: 2023-11-09 review_in: 6 months weight: 14160 --- diff --git a/source/api_reference/single_payment_reference/index.html.md.erb b/source/api_reference/single_payment_reference/index.html.md.erb index c60e72e7..d7f85ace 100644 --- a/source/api_reference/single_payment_reference/index.html.md.erb +++ b/source/api_reference/single_payment_reference/index.html.md.erb @@ -1,6 +1,6 @@ --- title: Get information about a single payment API reference -last_reviewed_on: 2023-04-01 +last_reviewed_on: 2023-11-09 review_in: 6 months weight: 14120 --- diff --git a/source/making_payments/index.html.md.erb b/source/making_payments/index.html.md.erb index 87dd8834..d2d7aeb8 100644 --- a/source/making_payments/index.html.md.erb +++ b/source/making_payments/index.html.md.erb @@ -1,6 +1,6 @@ --- title: Take a payment -last_reviewed_on: 2023-07-18 +last_reviewed_on: 2023-11-09 review_in: 3 months weight: 2100 --- diff --git a/source/moto_payments/index.html.md.erb b/source/moto_payments/index.html.md.erb index d9a5446c..5284bc7e 100644 --- a/source/moto_payments/index.html.md.erb +++ b/source/moto_payments/index.html.md.erb @@ -1,6 +1,6 @@ --- title: Take payments over the phone or by post ('MOTO') -last_reviewed_on: 2023-04-12 +last_reviewed_on: 2023-11-09 review_in: 6 months weight: 2400 --- diff --git a/source/moto_payments/moto_admin_tool/index.html.md.erb b/source/moto_payments/moto_admin_tool/index.html.md.erb index 91b191c9..912f5ba0 100644 --- a/source/moto_payments/moto_admin_tool/index.html.md.erb +++ b/source/moto_payments/moto_admin_tool/index.html.md.erb @@ -1,6 +1,6 @@ --- title: Take telephone or postal ('MOTO') payments using the GOV.UK Pay admin tool -last_reviewed_on: 2023-04-12 +last_reviewed_on: 2023-11-09 review_in: 6 months weight: 10 --- diff --git a/source/moto_payments/moto_api/index.html.md.erb b/source/moto_payments/moto_api/index.html.md.erb index 23ddc799..f1783276 100644 --- a/source/moto_payments/moto_api/index.html.md.erb +++ b/source/moto_payments/moto_api/index.html.md.erb @@ -1,6 +1,6 @@ --- title: Use the API to take MOTO payments -last_reviewed_on: 2023-04-12 +last_reviewed_on: 2023-11-09 review_in: 6 months weight: 20 --- diff --git a/source/moto_payments/moto_send_card_details_api/index.html.md.erb b/source/moto_payments/moto_send_card_details_api/index.html.md.erb index 5263bb6a..2ba1963e 100644 --- a/source/moto_payments/moto_send_card_details_api/index.html.md.erb +++ b/source/moto_payments/moto_send_card_details_api/index.html.md.erb @@ -1,6 +1,6 @@ --- title: Use an external system to take MOTO payments by sending card details through the API -last_reviewed_on: 2023-04-12 +last_reviewed_on: 2023-11-09 review_in: 6 months weight: 2430 --- From 7114031628469c702a3b39a61f6f8184b8e4b5ac Mon Sep 17 00:00:00 2001 From: Nathan Driver <80888259+NathanD-GDS@users.noreply.github.com> Date: Mon, 13 Nov 2023 13:58:48 +0000 Subject: [PATCH 2/2] PP-11837: additional information about postgres updates (#932) * Additional info for services * Typo fix --- .../scheduled_maintenance/index.html.md.erb | 10 ++++++++++ 1 file changed, 10 insertions(+) diff --git a/source/support_contact_and_more_information/scheduled_maintenance/index.html.md.erb b/source/support_contact_and_more_information/scheduled_maintenance/index.html.md.erb index a0838c77..16e385eb 100644 --- a/source/support_contact_and_more_information/scheduled_maintenance/index.html.md.erb +++ b/source/support_contact_and_more_information/scheduled_maintenance/index.html.md.erb @@ -25,10 +25,16 @@ During these times, you cannot: * sign in to the GOV.UK Pay admin tool * query, report on or refund any payments +If a user tries to make a payment during these windows, we'll show them a message explaining your service is unavailable. The message will tell the user to retry their payment at a specific time outside of the maintenance window. + +If your service sends an API request during these windows, we'll return a `503` response. The response body will contain [a `P0999` error](api_reference/#gov-uk-pay-api-error-codes). + If there are any issues with the maintenance during either of these windows, we have scheduled a backup date: * Tuesday 28 November, 4:00am to 8:00am +We'll update our [status page](https://payments.statuspage.io/) on Tuesday 21 November to let you know if we need to use this backup date. + ## Partial GOV.UK Pay outage Parts of GOV.UK Pay will be unavailable on the following date: @@ -48,10 +54,14 @@ You'll still be able to: * take payments using existing payment links * refund payments through the API +If your service sends a request to our search API during these windows, we'll return a `503` response. The response body will contain [a `P0999` error](api_reference/#gov-uk-pay-api-error-codes). + If there are any issues with the maintenance during this window, we have scheduled a backup date: * Thursday 16 November, 10:00am to 2:00pm +We'll update our [status page](https://payments.statuspage.io/) on Wednesday 15 November to let you know if we need to use this backup date. + ## Communicate the maintenance with stakeholders You should communicate this scheduled downtime to relevant stakeholders. This could include call centre staff, case workers, and technical teams.