diff --git a/source/refunding_payments/index.html.md.erb b/source/refunding_payments/index.html.md.erb index e3e5340e..0ac5b1d7 100644 --- a/source/refunding_payments/index.html.md.erb +++ b/source/refunding_payments/index.html.md.erb @@ -52,7 +52,7 @@ You can see definitions, values, and the limits of every parameter and response |Status|Meaning| |---|---| |pending|You cannot refund the payment yet because your user has not completed the payment.| -|unavailable|You cannot refund the payment, usually because the payment failed.| +|unavailable|You cannot refund the payment. There are two possible reasons for this:

  • the payment failed
  • the payment was processed by a PSP that we no longer support, such as ePDQ or Smartpay| |available|You can refund the payment. Check how much you can refund in `amount_available`.| |full|You cannot refund the payment because you've already refunded the full amount.|