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TAK does not load image #48

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robertrh7070 opened this issue Jul 23, 2021 · 5 comments
Open

TAK does not load image #48

robertrh7070 opened this issue Jul 23, 2021 · 5 comments

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@robertrh7070
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I want to go through the tutorial files. When trying to open an image the lamp goes to red color with message “Processing”, but the App does not load the image file. It keeps that way until I close the app.

@amforte
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amforte commented Jul 31, 2021

Could you specify whether you are using the app running in matlab or running as the standalone app? If running in matlab, which version of matlab? If the standalone app, which operating system?

Sometimes the lamp does not reset to green (and this is an issue with the underlying matlab callbacks functionality, and nothing that I can fix), have you tried proceeding with the next steps to see if the processing lamp is not actually updating or if the underlying program is actually having an issue?

@robertrh7070
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robertrh7070 commented Aug 3, 2021 via email

@amforte
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amforte commented Aug 3, 2021

It sounds like it's encountering an issue, but because error reporting ability of standalone Matlab GUI apps are limited, it's not telling you that it's encountering an issue. The things I would try (in this order):

(1) Ensure that you have read and write access on the output folder and where ever you have the DEM file you are trying to load.
(2) Try another DEM file, it's possible the tutorial file was corrupted (alternatively, can you load the tutorial file in some other GIS program, like QGIS or Arc?).
(3) Delete and reinstall TAK. While not satisfying, Matlab compiled programs are a bit unstable so it's worth a try.
(4) If you can, try this on a different PC.

If none of those work or are not possible, let me know. The issue with problems like this is that they are inconsistent (i.e., other people have successfully used the compiled GUI on PCs) so it's very hard to debug them and sometimes, for unclear reasons, they seem to be machine specific.

@robertrh7070
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robertrh7070 commented Sep 6, 2021 via email

@amforte
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amforte commented Sep 6, 2021 via email

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