Some issue in map creation?

[wu520609]

Hello:

I have updated your App to Ver (2023/12/26) .
There is 2 issue in map creation.

1.I choose 4 area of maps to download.
Yes,I can finish the downloading.But only 3 area of map can be active,
There is one map (area 107－54 map)can't be active.It always say "Map missing"
Please see attached file (map1.jpg).

2.For some map,There is some blank area inside the map. I will say it is broken map.
Please see attached file (map2.jpg).

I am not sure is it a bug? I just want to let you know the issue?

[andreynovikov]

1. I can successfully download 107-54. What happens when you try to load it? May be there is no free space left on your device? Try removing all files in /Android/data/mobi.maptrek/files/native/. Restart app and download only this map.
2. Looks like there was a problem importing that map. What are coordinates of this place? I will have a look. But I think it's also a problem with free space.

[wu520609]

Hello:

1.It is not free space problem. I have checked I got 32G free space left.
I follow your instruction. Removing all files in /Android/data/mobi.maptrek/files/native/.
Restart app and download only this map. Yes,There is a status bar to show, It can be downloaded and preocessed well.
But when I return to map manager,There should be a Dark Green" color for this area.But I got blank color for this area.
Please see attached file.

2.I will give you the coordinate (25.060233, 121.540733) for the area of missing map.
Please check it.Thanks.

[wu520609]

Hello:

Just add one info,Just above mentioned,The update color is blank color.
Then I go back to map screen,The map is broken map,It is all broken line.
Please see attached file.