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counted_report.php
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counted_report.php
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<?php
# realtime_report.php
#
# Copyright (C) 2022 Matt Florell <[email protected]> LICENSE: AGPLv2
#
# live real-time stats for the VICIDIAL Auto-Dialer all servers
#
# Rewritten from AST_timeonVDADall.php report to be AJAX and javascript instead
# of link-driven
#
# * Requires AST_timeonVDADall.php for AJAX-derived stats information
#
# CHANGELOG:
# 101216-1355 - First Build
# 101218-1520 - Small time reload bug fix and formatting fixes
# 110111-1557 - Added options.php options, minor bug fixes
# 110113-1736 - Small fix
# 110303-2124 - Added agent on-hook phone indication and RING status and color
# 110316-2216 - Added Agent, Carrier and Preset options.php settings
# 110516-2128 - IE fix
# 110526-1807 - Added webphone_auto_answer option
# 120223-1917 - Added multi-user-group options
# 121129-2131 - Fixed Choose link position
# 130414-0247 - Added report logging
# 130610-0944 - Finalized changing of all ereg instances to preg
# 130616-2237 - Added filtering of input to prevent SQL injection attacks and new user auth
# 130901-0858 - Changed to mysqli PHP functions
# 140108-0722 - Added webserver and hostname to report logging
# 140624-1423 - Added droppedOFtotal options.php option
# 141001-2200 - Finalized adding QXZ translation to all admin files
# 141230-0032 - Added code for on-the-fly language translations display
# 150307-0823 - Fixes for QXZ
# 150804-0953 - Added WHISPER option agent monitoring
# 160227-1157 - Added INGROUPcolorOVERRIDE option
# 160327-1258 - Added report_display_type option and several design changes
# 160406-1852 - Added WALL options for report_display_type
# 160413-2003 - Added WALL_4 option
# 160803-1902 - Fixed issue with ERROR in campaign/ingroup name
# 170318-0942 - Added websocket variable for embedded webphone
# 170321-1145 - Added pause code time limits colors
# 170409-1557 - Added IP List validation code
# 180330-1344 - Added fix for WebRTC webphone microphone permissions
# 181128-1040 - Added external_web_socket_url option
# 190302-1927 - Added variable-length header icon tables
# 190414-1106 - Made admin and summary report links conditional, RS_logoutLINK options.php option
# 190420-1729 - Added RS_ListenBarge options.php setting
# 190513-1711 - Added ingroup filter
# 190525-2205 - Added rust color definition
# 190927-1758 - Fixed PHP7 array issue
# 200401-1930 - Added option to show more customer info to level 9 users
# 200428-1002 - Added RS_report_default_format options.php setting
# 200506-1633 - Added RS_CUSTINFOminUL options.php setting
# 200815-0928 - Added agent-paused 10 & 15 minute indicators
# 201107-2254 - Added optional display of parked calls stats, inbound SLA and LIMITED report type
# 210314-2039 - Added DID Description for inbound calls
# 211216-0846 - Added new User Group options
# 220217-2046 - Added input variable filters
# 220221-1514 - Added allow_web_debug system setting
#
$startMS = microtime();
$version = '2.14-43';
$build = '220221-1514';
header ("Content-type: text/html; charset=utf-8");
require("dbconnect_mysqli.php");
require("functions.php");
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
if (isset($_GET["RR"])) {$RR=$_GET["RR"];}
elseif (isset($_POST["RR"])) {$RR=$_POST["RR"];}
if (isset($_GET["inbound"])) {$inbound=$_GET["inbound"];}
elseif (isset($_POST["inbound"])) {$inbound=$_POST["inbound"];}
if (isset($_GET["group"])) {$group=$_GET["group"];}
elseif (isset($_POST["group"])) {$group=$_POST["group"];}
if (isset($_GET["groups"])) {$groups=$_GET["groups"];}
elseif (isset($_POST["groups"])) {$groups=$_POST["groups"];}
if (isset($_GET["usergroup"])) {$usergroup=$_GET["usergroup"];}
elseif (isset($_POST["usergroup"])) {$usergroup=$_POST["usergroup"];}
if (isset($_GET["user_group_filter"])) {$user_group_filter=$_GET["user_group_filter"];}
elseif (isset($_POST["user_group_filter"])) {$user_group_filter=$_POST["user_group_filter"];}
if (isset($_GET["ingroup_filter"])) {$ingroup_filter=$_GET["ingroup_filter"];}
elseif (isset($_POST["ingroup_filter"])) {$ingroup_filter=$_POST["ingroup_filter"];}
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["adastats"])) {$adastats=$_GET["adastats"];}
elseif (isset($_POST["adastats"])) {$adastats=$_POST["adastats"];}
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
if (isset($_GET["SIPmonitorLINK"])) {$SIPmonitorLINK=$_GET["SIPmonitorLINK"];}
elseif (isset($_POST["SIPmonitorLINK"])) {$SIPmonitorLINK=$_POST["SIPmonitorLINK"];}
if (isset($_GET["IAXmonitorLINK"])) {$IAXmonitorLINK=$_GET["IAXmonitorLINK"];}
elseif (isset($_POST["IAXmonitorLINK"])) {$IAXmonitorLINK=$_POST["IAXmonitorLINK"];}
if (isset($_GET["UGdisplay"])) {$UGdisplay=$_GET["UGdisplay"];}
elseif (isset($_POST["UGdisplay"])) {$UGdisplay=$_POST["UGdisplay"];}
if (isset($_GET["UidORname"])) {$UidORname=$_GET["UidORname"];}
elseif (isset($_POST["UidORname"])) {$UidORname=$_POST["UidORname"];}
if (isset($_GET["orderby"])) {$orderby=$_GET["orderby"];}
elseif (isset($_POST["orderby"])) {$orderby=$_POST["orderby"];}
if (isset($_GET["SERVdisplay"])) {$SERVdisplay=$_GET["SERVdisplay"];}
elseif (isset($_POST["SERVdisplay"])) {$SERVdisplay=$_POST["SERVdisplay"];}
if (isset($_GET["CALLSdisplay"])) {$CALLSdisplay=$_GET["CALLSdisplay"];}
elseif (isset($_POST["CALLSdisplay"])) {$CALLSdisplay=$_POST["CALLSdisplay"];}
if (isset($_GET["PHONEdisplay"])) {$PHONEdisplay=$_GET["PHONEdisplay"];}
elseif (isset($_POST["PHONEdisplay"])) {$PHONEdisplay=$_POST["PHONEdisplay"];}
if (isset($_GET["CUSTPHONEdisplay"])) {$CUSTPHONEdisplay=$_GET["CUSTPHONEdisplay"];}
elseif (isset($_POST["CUSTPHONEdisplay"])) {$CUSTPHONEdisplay=$_POST["CUSTPHONEdisplay"];}
if (isset($_GET["CUSTINFOdisplay"])) {$CUSTINFOdisplay=$_GET["CUSTINFOdisplay"];}
elseif (isset($_POST["CUSTINFOdisplay"])) {$CUSTINFOdisplay=$_POST["CUSTINFOdisplay"];}
if (isset($_GET["NOLEADSalert"])) {$NOLEADSalert=$_GET["NOLEADSalert"];}
elseif (isset($_POST["NOLEADSalert"])) {$NOLEADSalert=$_POST["NOLEADSalert"];}
if (isset($_GET["DROPINGROUPstats"])) {$DROPINGROUPstats=$_GET["DROPINGROUPstats"];}
elseif (isset($_POST["DROPINGROUPstats"])) {$DROPINGROUPstats=$_POST["DROPINGROUPstats"];}
if (isset($_GET["ALLINGROUPstats"])) {$ALLINGROUPstats=$_GET["ALLINGROUPstats"];}
elseif (isset($_POST["ALLINGROUPstats"])) {$ALLINGROUPstats=$_POST["ALLINGROUPstats"];}
if (isset($_GET["with_inbound"])) {$with_inbound=$_GET["with_inbound"];}
elseif (isset($_POST["with_inbound"])) {$with_inbound=$_POST["with_inbound"];}
if (isset($_GET["monitor_active"])) {$monitor_active=$_GET["monitor_active"];}
elseif (isset($_POST["monitor_active"])) {$monitor_active=$_POST["monitor_active"];}
if (isset($_GET["monitor_phone"])) {$monitor_phone=$_GET["monitor_phone"];}
elseif (isset($_POST["monitor_phone"])) {$monitor_phone=$_POST["monitor_phone"];}
if (isset($_GET["CARRIERstats"])) {$CARRIERstats=$_GET["CARRIERstats"];}
elseif (isset($_POST["CARRIERstats"])) {$CARRIERstats=$_POST["CARRIERstats"];}
if (isset($_GET["PRESETstats"])) {$PRESETstats=$_GET["PRESETstats"];}
elseif (isset($_POST["PRESETstats"])) {$PRESETstats=$_POST["PRESETstats"];}
if (isset($_GET["AGENTtimeSTATS"])) {$AGENTtimeSTATS=$_GET["AGENTtimeSTATS"];}
elseif (isset($_POST["AGENTtimeSTATS"])) {$AGENTtimeSTATS=$_POST["AGENTtimeSTATS"];}
if (isset($_GET["INGROUPcolorOVERRIDE"])) {$INGROUPcolorOVERRIDE=$_GET["INGROUPcolorOVERRIDE"];}
elseif (isset($_POST["INGROUPcolorOVERRIDE"])) {$INGROUPcolorOVERRIDE=$_POST["INGROUPcolorOVERRIDE"];}
if (isset($_GET["droppedOFtotal"])) {$droppedOFtotal=$_GET["droppedOFtotal"];}
elseif (isset($_POST["droppedOFtotal"])) {$droppedOFtotal=$_POST["droppedOFtotal"];}
if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];}
elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];}
if (isset($_GET["parkSTATS"])) {$parkSTATS=$_GET["parkSTATS"];}
elseif (isset($_POST["parkSTATS"])) {$parkSTATS=$_POST["parkSTATS"];}
if (isset($_GET["SLAinSTATS"])) {$SLAinSTATS=$_GET["SLAinSTATS"];}
elseif (isset($_POST["SLAinSTATS"])) {$SLAinSTATS=$_POST["SLAinSTATS"];}
if (isset($_GET["GOSTATUS"])) {$GOSTATUS=$_GET["GOSTATUS"];}
elseif (isset($_POST["GOSTATUS"])) {$GOSTATUS=$_POST["GOSTATUS"];}
$DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
$report_name = 'Real-Time Main Report';
$db_source = 'M';
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,agent_whisper_enabled,report_default_format,enable_pause_code_limits,allow_web_debug FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
#if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$non_latin = $row[0];
$outbound_autodial_active = $row[1];
$slave_db_server = $row[2];
$reports_use_slave_db = $row[3];
$SSenable_languages = $row[4];
$SSlanguage_method = $row[5];
$agent_whisper_enabled = $row[6];
$SSreport_default_format = $row[7];
$SSenable_pause_code_limits = $row[8];
$SSallow_web_debug = $row[9];
}
if ($SSallow_web_debug < 1) {$DB=0;}
##### END SETTINGS LOOKUP #####
###########################################
$webphone_width = '460';
$webphone_height = '500';
$webphone_left = '600';
$webphone_top = '27';
$webphone_bufw = '250';
$webphone_bufh = '1';
$webphone_pad = '10';
$webphone_clpos = "<BR> <a href=\"#\" onclick=\"hideDiv('webphone_content');\">"._QXZ("webphone")." -</a>";
$RS_ListenBarge = 'MONITOR|BARGE|WHISPER';
if (file_exists('options.php'))
{
require('options.php');
}
if (strlen($RS_report_default_format) > 3) {$SSreport_default_format = $RS_report_default_format;}
if (strlen($report_display_type)<2) {$report_display_type = $SSreport_default_format;}
if (!isset($DB))
{
if (!isset($RS_DB)) {$DB=0;}
else {$DB = $RS_DB;}
}
if (!isset($RR))
{
if (!isset($RS_RR)) {$RR=40;}
else {$RR = $RS_RR;}
}
if (!isset($group))
{
if (!isset($RS_group)) {$group='ALL-ACTIVE';}
else {$group = $RS_group;}
}
if (!isset($usergroup))
{
if (!isset($RS_usergroup)) {$usergroup='';}
else {$usergroup = $RS_usergroup;}
}
if (!isset($UGdisplay))
{
if (!isset($RS_UGdisplay)) {$UGdisplay=0;}
else {$UGdisplay = $RS_UGdisplay;}
}
if (!isset($UidORname))
{
if (!isset($RS_UidORname)) {$UidORname=1;}
else {$UidORname = $RS_UidORname;}
}
if (!isset($orderby))
{
if (!isset($RS_orderby)) {$orderby='timeup';}
else {$orderby = $RS_orderby;}
}
if (!isset($SERVdisplay))
{
if (!isset($RS_SERVdisplay)) {$SERVdisplay=0;}
else {$SERVdisplay = $RS_SERVdisplay;}
}
if (!isset($CALLSdisplay))
{
if (!isset($RS_CALLSdisplay)) {$CALLSdisplay=1;}
else {$CALLSdisplay = $RS_CALLSdisplay;}
}
if (!isset($PHONEdisplay))
{
if (!isset($RS_PHONEdisplay)) {$PHONEdisplay=0;}
else {$PHONEdisplay = $RS_PHONEdisplay;}
}
if (!isset($CUSTPHONEdisplay))
{
if (!isset($RS_CUSTPHONEdisplay)) {$CUSTPHONEdisplay=0;}
else {$CUSTPHONEdisplay = $RS_CUSTPHONEdisplay;}
}
if (!isset($CUSTINFOdisplay))
{
if (!isset($RS_CUSTINFOdisplay)) {$CUSTINFOdisplay=0;}
else {$CUSTINFOdisplay = $RS_CUSTINFOdisplay;}
}
if (isset($RS_CUSTINFOminUL))
{
$CUSTINFOminUL = $RS_CUSTINFOminUL;
}
else {$CUSTINFOminUL = 9;}
if (!isset($PAUSEcodes))
{
if (!isset($RS_PAUSEcodes)) {$PAUSEcodes='N';}
else {$PAUSEcodes = $RS_PAUSEcodes;}
}
if (!isset($with_inbound))
{
if (!isset($RS_with_inbound))
{
if ($outbound_autodial_active > 0)
{$with_inbound='Y';} # N=no, Y=yes, O=only
else
{$with_inbound='O';} # N=no, Y=yes, O=only
}
else {$with_inbound = $RS_with_inbound;}
}
if (!isset($CARRIERstats))
{
if (!isset($RS_CARRIERstats)) {$CARRIERstats='0';}
else {$CARRIERstats = $RS_CARRIERstats;}
}
if (!isset($PRESETstats))
{
if (!isset($RS_PRESETstats)) {$PRESETstats='0';}
else {$PRESETstats = $RS_PRESETstats;}
}
if (!isset($AGENTtimeSTATS))
{
if (!isset($RS_AGENTtimeSTATS)) {$AGENTtimeSTATS='0';}
else {$AGENTtimeSTATS = $RS_AGENTtimeSTATS;}
}
if (!isset($parkSTATS))
{
if (!isset($RS_parkSTATS)) {$parkSTATS='0';}
else {$parkSTATS = $RS_parkSTATS;}
}
if (!isset($SLAinSTATS))
{
if (!isset($RS_SLAinSTATS)) {$SLAinSTATS='0';}
else {$SLAinSTATS = $RS_SLAinSTATS;}
}
if (!isset($droppedOFtotal))
{
if (!isset($RS_droppedOFtotal)) {$droppedOFtotal='0';}
else {$droppedOFtotal = $RS_droppedOFtotal;}
}
$ingroup_detail='';
### Force hard-coded variables
# $report_display_type='LIMITED';
# $ingroup_filter=array('_STAY','TEST_IN2','TEST_IN3');
if ( (strlen($group)>1) and (strlen($groups[0])<1) ) {$groups[0] = $group;}
else {$group = $groups[0];}
if (!isset($user_group_filter)) {$user_group_filter=array();}
if (!isset($ingroup_filter)) {$ingroup_filter=array();}
$NOW_TIME = date("Y-m-d H:i:s");
$NOW_DAY = date("Y-m-d");
$NOW_HOUR = date("H:i:s");
$STARTtime = date("U");
$epochONEminuteAGO = ($STARTtime - 60);
$timeONEminuteAGO = date("Y-m-d H:i:s",$epochONEminuteAGO);
$epochFIVEminutesAGO = ($STARTtime - 300);
$timeFIVEminutesAGO = date("Y-m-d H:i:s",$epochFIVEminutesAGO);
$epochFIFTEENminutesAGO = ($STARTtime - 900);
$timeFIFTEENminutesAGO = date("Y-m-d H:i:s",$epochFIFTEENminutesAGO);
$epochONEhourAGO = ($STARTtime - 3600);
$timeONEhourAGO = date("Y-m-d H:i:s",$epochONEhourAGO);
$epochSIXhoursAGO = ($STARTtime - 21600);
$timeSIXhoursAGO = date("Y-m-d H:i:s",$epochSIXhoursAGO);
$epochTWENTYFOURhoursAGO = ($STARTtime - 86400);
$timeTWENTYFOURhoursAGO = date("Y-m-d H:i:s",$epochTWENTYFOURhoursAGO);
$webphone_content='';
if ($non_latin < 1)
{
$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
}
else
{
$PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER);
$PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW);
}
$RR = preg_replace('/[^0-9]/', '', $RR);
$inbound = preg_replace('/[^-_0-9a-zA-Z]/', '', $inbound);
$group = preg_replace('/[^-_0-9a-zA-Z]/', '', $group);
$groups[0] = preg_replace('/[^-_0-9a-zA-Z]/', '', $groups[0]);
$usergroup = preg_replace('/[^-_0-9a-zA-Z]/', '', $usergroup);
$DB = preg_replace('/[^0-9]/', '', $DB);
$adastats = preg_replace('/[^-_0-9a-zA-Z]/', '', $adastats);
$SIPmonitorLINK = preg_replace('/[^-_0-9a-zA-Z]/', '', $SIPmonitorLINK);
$IAXmonitorLINK = preg_replace('/[^-_0-9a-zA-Z]/', '', $IAXmonitorLINK);
$UGdisplay = preg_replace('/[^-_0-9a-zA-Z]/', '', $UGdisplay);
$UidORname = preg_replace('/[^-_0-9a-zA-Z]/', '', $UidORname);
$orderby = preg_replace('/[^-_0-9a-zA-Z]/', '', $orderby);
$SERVdisplay = preg_replace('/[^-_0-9a-zA-Z]/', '', $SERVdisplay);
$CALLSdisplay = preg_replace('/[^-_0-9a-zA-Z]/', '', $CALLSdisplay);
$PHONEdisplay = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHONEdisplay);
$CUSTPHONEdisplay = preg_replace('/[^-_0-9a-zA-Z]/', '', $CUSTPHONEdisplay);
$CUSTINFOdisplay = preg_replace('/[^-_0-9a-zA-Z]/', '', $CUSTINFOdisplay);
if ($CUSTINFOdisplay==1) {$CUSTPHONEdisplay=0;} # only one of these should be on at one time
if ($CUSTPHONEdisplay==1) {$CUSTINFOdisplay=0;} # only one of these should be on at one time
$NOLEADSalert = preg_replace('/[^-_0-9a-zA-Z]/', '', $NOLEADSalert);
$DROPINGROUPstats = preg_replace('/[^-_0-9a-zA-Z]/', '', $DROPINGROUPstats);
$ALLINGROUPstats = preg_replace('/[^-_0-9a-zA-Z]/', '', $ALLINGROUPstats);
$with_inbound = preg_replace('/[^-_0-9a-zA-Z]/', '', $with_inbound);
$monitor_active = preg_replace('/[^-_0-9a-zA-Z]/', '', $monitor_active);
$monitor_phone = preg_replace('/[^-_0-9a-zA-Z]/', '', $monitor_phone);
$CARRIERstats = preg_replace('/[^-_0-9a-zA-Z]/', '', $CARRIERstats);
$PRESETstats = preg_replace('/[^-_0-9a-zA-Z]/', '', $PRESETstats);
$AGENTtimeSTATS = preg_replace('/[^-_0-9a-zA-Z]/', '', $AGENTtimeSTATS);
$parkSTATS = preg_replace('/[^-_0-9a-zA-Z]/', '', $parkSTATS);
$SLAinSTATS = preg_replace('/[^-_0-9a-zA-Z]/', '', $SLAinSTATS);
$INGROUPcolorOVERRIDE = preg_replace('/[^-_0-9a-zA-Z]/', '', $INGROUPcolorOVERRIDE);
$droppedOFtotal = preg_replace('/[^-_0-9a-zA-Z]/', '', $droppedOFtotal);
$report_display_type = preg_replace('/[^-_0-9a-zA-Z]/', '', $report_display_type);
$mobile_device = preg_replace('/[^-_0-9a-zA-Z]/', '', $mobile_device);
$RTajax = preg_replace('/[^-_0-9a-zA-Z]/', '', $RTajax);
$RTpass = preg_replace('/[^-_0-9a-zA-Z]/', '', $RTpass);
$RTuser = preg_replace('/[^-_0-9a-zA-Z]/', '', $RTuser);
$server_ip = preg_replace('/[^-\._0-9a-zA-Z]/', '', $server_ip);
$SUBMIT = preg_replace('/[^-_0-9a-zA-Z]/', '', $SUBMIT);
$submit = preg_replace('/[^-_0-9a-zA-Z]/', '', $submit);
$GOSTATUS = preg_replace('/[^-_0-9a-zA-Z]/', '', $GOSTATUS);
# Variables filtered further down in the code
# $user_group_filter
# $ingroup_filter
$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$sl_ct = mysqli_num_rows($rslt);
if ($sl_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$VUselected_language = $row[0];
}
$auth=0;
$reports_auth=0;
$admin_auth=0;
$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1,0);
if ( ($auth_message == 'GOOD') or ($auth_message == '2FA') )
{
$auth=1;
if ($auth_message == '2FA')
{
header ("Content-type: text/html; charset=utf-8");
echo _QXZ("Your session is expired").". <a href=\"admin.php\">"._QXZ("Click here to log in")."</a>.\n";
exit;
}
}
if ($auth > 0)
{
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$admin_auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$reports_auth=$row[0];
if ($reports_auth < 1)
{
$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
if ( ($reports_auth > 0) and ($admin_auth < 1) )
{
$ADD=999999;
$reports_only_user=1;
}
}
else
{
$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
if ($auth_message == 'LOCK')
{
$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
if ($auth_message == 'IPBLOCK')
{
$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
Header("HTTP/1.0 401 Unauthorized");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
exit;
}
##### BEGIN log visit to the vicidial_report_log table #####
$LOGip = getenv("REMOTE_ADDR");
$LOGbrowser = getenv("HTTP_USER_AGENT");
$LOGscript_name = getenv("SCRIPT_NAME");
$LOGserver_name = getenv("SERVER_NAME");
$LOGserver_port = getenv("SERVER_PORT");
$LOGrequest_uri = getenv("REQUEST_URI");
$LOGhttp_referer = getenv("HTTP_REFERER");
$LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser);
$LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri);
$LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer);
if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
else {$HTTPprotocol = 'http://';}
if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
else {$LOGserver_port = ":$LOGserver_port";}
$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
$LOGhostname = php_uname('n');
if (strlen($LOGhostname)<1) {$LOGhostname='X';}
if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$webserver_id_ct = mysqli_num_rows($rslt);
if ($webserver_id_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$webserver_id = $row[0];
}
else
{
##### insert webserver entry
$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$affected_rows = mysqli_affected_rows($link);
$webserver_id = mysqli_insert_id($link);
}
$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$groups[0]|', url='$LOGfull_url', webserver='$webserver_id';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$report_log_id = mysqli_insert_id($link);
##### END log visit to the vicidial_report_log table #####
if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
{
mysqli_close($link);
$use_slave_server=1;
$db_source = 'S';
require("dbconnect_mysqli.php");
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
}
if ($auth)
{
$stmt="SELECT user_id,user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,shift_override_flag,export_reports,delete_from_dnc,email,user_code,territory,allow_alerts,callcard_admin,force_change_password,modify_shifts,modify_phones,modify_carriers,modify_labels,modify_statuses,modify_voicemail,modify_audiostore,modify_moh,modify_tts,modify_contacts,modify_same_user_level from vicidial_users where user='$PHP_AUTH_USER';";
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$LOGfull_name =$row[3];
$LOGuser_level =$row[4];
$LOGuser_group =$row[5];
$LOGdelete_users =$row[8];
$LOGdelete_user_groups =$row[9];
$LOGdelete_lists =$row[10];
$LOGdelete_campaigns =$row[11];
$LOGdelete_ingroups =$row[12];
$LOGdelete_remote_agents =$row[13];
$LOGload_leads =$row[14];
$LOGcampaign_detail =$row[15];
$LOGast_admin_access =$row[16];
$LOGast_delete_phones =$row[17];
$LOGdelete_scripts =$row[18];
$LOGdelete_filters =$row[29];
$LOGalter_agent_interface =$row[30];
$LOGdelete_call_times =$row[32];
$LOGmodify_call_times =$row[33];
$LOGmodify_users =$row[34];
$LOGmodify_campaigns =$row[35];
$LOGmodify_lists =$row[36];
$LOGmodify_scripts =$row[37];
$LOGmodify_filters =$row[38];
$LOGmodify_ingroups =$row[39];
$LOGmodify_usergroups =$row[40];
$LOGmodify_remoteagents =$row[41];
$LOGmodify_servers =$row[42];
$LOGview_reports =$row[43];
$LOGmodify_dids =$row[56];
$LOGdelete_dids =$row[57];
$LOGmanager_shift_enforcement_override=$row[61];
$LOGexport_reports =$row[64];
$LOGdelete_from_dnc =$row[65];
$LOGcallcard_admin =$row[70];
$LOGforce_change_password =$row[71];
$LOGmodify_shifts =$row[72];
$LOGmodify_phones =$row[73];
$LOGmodify_carriers =$row[74];
$LOGmodify_labels =$row[75];
$LOGmodify_statuses =$row[76];
$LOGmodify_voicemail =$row[77];
$LOGmodify_audiostore =$row[78];
$LOGmodify_moh =$row[79];
$LOGmodify_tts =$row[80];
$LOGmodify_contacts =$row[81];
$LOGmodify_same_user_level =$row[82];
$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times,reports_header_override,admin_home_url from vicidial_user_groups where user_group='$LOGuser_group';";
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$LOGallowed_campaigns = $row[0];
$LOGallowed_reports = $row[1];
$LOGadmin_viewable_groups = $row[2];
$LOGadmin_viewable_call_times = $row[3];
$LOGreports_header_override = $row[4];
$LOGadmin_home_url = $row[5];
if (strlen($LOGadmin_home_url) > 5) {$SSadmin_home_url = $LOGadmin_home_url;}
$LOGadmin_viewable_groupsSQL='';
$valLOGadmin_viewable_groupsSQL='';
$vmLOGadmin_viewable_groupsSQL='';
if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) )
{
$rawLOGadmin_viewable_groupsSQL = preg_replace("/ \-/",'',$LOGadmin_viewable_groups);
$rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL);
$LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
$whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
$valLOGadmin_viewable_groupsSQL = "and val.user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
$vmLOGadmin_viewable_groupsSQL = "and vm.user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
}
else
{$admin_viewable_groupsALL=1;}
}
# and (preg_match("/MONITOR|BARGE|HIJACK|WHISPER/",$monitor_active) ) )
if ( (!isset($monitor_phone)) or (strlen($monitor_phone)<1) )
{
$stmt="select phone_login from vicidial_users where user='$PHP_AUTH_USER';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$monitor_phone = $row[0];
}
$stmt="SELECT realtime_block_user_info,user_group from vicidial_users where user='$PHP_AUTH_USER';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$realtime_block_user_info = $row[0];
$LOGuser_group = $row[1];
$stmt="SELECT allowed_campaigns,allowed_reports,webphone_url_override,webphone_dialpad_override,webphone_systemkey_override,allowed_custom_reports from vicidial_user_groups where user_group='$LOGuser_group';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$LOGallowed_campaigns = $row[0];
$LOGallowed_reports = "$row[1]$row[5]";
$webphone_url = $row[2];
$webphone_dialpad_override = $row[3];
$system_key = $row[4];
if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{
Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
Header("HTTP/1.0 401 Unauthorized");
echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|"._QXZ("$report_name")."|\n";
exit;
}
$SUMMARYauth=1;
if ( (!preg_match("/Real-Time Campaign Summary/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{$SUMMARYauth=0;}
$LOGallowed_campaignsSQL='';
$whereLOGallowed_campaignsSQL='';
if ( (!preg_match("/ALL-/",$LOGallowed_campaigns)) )
{
$rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns);
$rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL);
$LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')";
$whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')";
}
$regexLOGallowed_campaigns = " $LOGallowed_campaigns ";
$allactivecampaigns='';
$stmt="select campaign_id,campaign_name from vicidial_campaigns where active='Y' $LOGallowed_campaignsSQL order by campaign_id;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$groups_to_print = mysqli_num_rows($rslt);
$LISTgroups=array();
$LISTnames=array();
$i=0;
$LISTgroups[$i]='ALL-ACTIVE';
$i++;
$groups_to_print++;
while ($i < $groups_to_print)
{
$row=mysqli_fetch_row($rslt);
$LISTgroups[$i] =$row[0];
$LISTnames[$i] =$row[1];
$allactivecampaigns .= "'$LISTgroups[$i]',";
$i++;
}
$allactivecampaigns .= "''";
$i=0;
$group_string='|';
$group_ct = count($groups);
while($i < $group_ct)
{
$groups[$i] = preg_replace('/[^-_0-9\p{L}]/u', '', $groups[$i]);
if ( (preg_match("/ $groups[$i] /",$regexLOGallowed_campaigns)) or (preg_match("/ALL-/",$LOGallowed_campaigns)) )
{
$group_string .= "$groups[$i]|";
$group_SQL .= "'$groups[$i]',";
$groupQS .= "&groups[]=$groups[$i]";
}
$i++;
}
$group_SQL = preg_replace('/,$/i', '',$group_SQL);
$i=0;
$user_group_string='|';
$user_group_ct = count($user_group_filter);
while($i < $user_group_ct)
{
$user_group_filter[$i] = preg_replace('/[^-_0-9\p{L}]/u', '', $user_group_filter[$i]);
# if ( (preg_match("/ $user_group_filter[$i] /",$regexLOGallowed_campaigns)) or (preg_match("/ALL-/",$LOGallowed_campaigns)) )
# {
$user_group_string .= "$user_group_filter[$i]|";
$user_group_SQL .= "'$user_group_filter[$i]',";
$usergroupQS .= "&user_group_filter[]=$user_group_filter[$i]";
# }
$i++;
}
$user_group_SQL = preg_replace('/,$/i', '',$user_group_SQL);
$i=0;
$ingroup_string='|';
$ingroup_ct = count($ingroup_filter);
while($i < $ingroup_ct)
{
$ingroup_filter[$i] = preg_replace('/[^-_0-9\p{L}]/u', '', $ingroup_filter[$i]);
$ingroup_string .= "$ingroup_filter[$i]|";
$ingroup_SQL .= "'$ingroup_filter[$i]',";
$usergroupQS .= "&ingroup_filter[]=$ingroup_filter[$i]";
$i++;
}
$ingroup_SQL = preg_replace('/,$/i', '',$ingroup_SQL);
### if no campaigns selected, display all
if ( ($group_ct < 1) or (strlen($group_string) < 2) )
{
$groups[0] = 'ALL-ACTIVE';
$group_string = '|ALL-ACTIVE|';
$group = 'ALL-ACTIVE';
$groupQS .= "&groups[]=ALL-ACTIVE";
}
### if no user groups selected, display all
$user_group_none=0;
if ( ($user_group_ct < 1) or (strlen($user_group_string) < 2) )
{
$user_group_filter[0] = 'ALL-GROUPS';
$user_group_string = '|ALL-GROUPS|';
$usergroupQS .= "&user_group_filter[]=ALL-GROUPS";
$user_group_none=1;
}
### if no ingroups selected, display all
$ingroup_none=0;
if ( ($ingroup_ct < 1) or (strlen($ingroup_string) < 2) )
{
$ingroup_filter[0] = 'ALL-INGROUPS';
$ingroup_string = '|ALL-INGROUPS|';
$ingroupQS .= "&ingroup_filter[]=ALL-INGROUPS";
$ingroup_none=1;
}
if ( (preg_match('/\s\-\-NONE\-\-\s/',$group_string) ) or ($group_ct < 1) )
{
$all_active = 0;
$group_SQL = "''";
$group_SQLand = "and FALSE";
$group_SQLwhere = "where FALSE";
}
elseif ( preg_match('/ALL\-ACTIVE/i',$group_string) )
{
$all_active = 1;
$group_SQL = $allactivecampaigns;
$group_SQLand = "and campaign_id IN($allactivecampaigns)";
$group_SQLwhere = "where campaign_id IN($allactivecampaigns)";
}
else
{
$all_active = 0;
$group_SQLand = "and campaign_id IN($group_SQL)";
$group_SQLwhere = "where campaign_id IN($group_SQL)";
}
if ( (preg_match('/\s\-\-NONE\-\-\s/',$user_group_string) ) or ($user_group_ct < 1) )
{
$all_active_groups = 0;
$user_group_SQL = "''";
# $user_group_SQLand = "and FALSE";
# $user_group_SQLwhere = "where FALSE";
}
elseif ( preg_match('/ALL\-GROUPS/i',$user_group_string) )
{
$all_active_groups = 1;
# $user_group_SQL = '';
$user_group_SQL = "'$rawLOGadmin_viewable_groupsSQL'";
# $group_SQLand = "and campaign_id IN($allactivecampaigns)";
# $group_SQLwhere = "where campaign_id IN($allactivecampaigns)";
}
else
{
$all_active_groups = 0;
# $user_group_SQLand = "and user_group IN($user_group_SQL)";
# $user_group_SQLwhere = "where user_group IN($user_group_SQL)";
}
if ( (preg_match('/\s\-\-NONE\-\-\s/',$ingroup_string) ) or ($ingroup_ct < 1) )
{
$all_active_ingroups = 0;
$ingroup_SQL = "''";
}
elseif ( preg_match('/ALL\-INGROUPS/i',$ingroup_string) )
{
$all_active_ingroups = 1;
$ingroup_SQL = "'$rawLOGadmin_viewable_groupsSQL'";
}
else
{
$all_active_ingroups = 0;
}
$stmt="select user_group, group_name from vicidial_user_groups $whereLOGadmin_viewable_groupsSQL order by user_group;";
$rslt=mysql_to_mysqli($stmt, $link);
if (!isset($DB)) {$DB=0;}
if ($DB) {echo "$stmt\n";}
$usergroups_to_print = mysqli_num_rows($rslt);
$i=0;
$usergroups=array();
$usergroupnames=array();
$usergroups[$i]='ALL-GROUPS';
$usergroupnames[$i] = "All user groups";
$i++;
$usergroups_to_print++;
while ($i < $usergroups_to_print)
{
$row=mysqli_fetch_row($rslt);
$usergroups[$i] =$row[0];
$usergroupnames[$i] =$row[1];
$i++;
}
$stmt="select group_id,group_name from vicidial_inbound_groups $whereLOGadmin_viewable_groupsSQL order by group_id;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {$MAIN.="$stmt\n";}
$ingroups_to_print = mysqli_num_rows($rslt);
$i=0;
$LISTingroups=array();
$LISTingroup_names=array();
$LISTingroups[$i]='ALL-INGROUPS';
$i++;
$ingroups_to_print++;
$ingroups_string='|';
while ($i < $ingroups_to_print)
{
$row=mysqli_fetch_row($rslt);
$LISTingroups[$i] = $row[0];
$LISTingroup_names[$i] = $row[1];
$ingroups_string .= "$LISTingroups[$i]|";
$i++;
}
require("screen_colors.php");
if (!isset($RR)) {$RR=4;}
$NFB = '<b><font size=6 face="courier">';
$NFE = '</font></b>';
$F=''; $FG=''; $B=''; $BG='';
$select_list = "<TABLE class='realtime_settings_table' CELLPADDING=5 BGCOLOR='#D9E6FE'><TR><TD VALIGN=TOP>"._QXZ("Select Campaigns").": <BR>";
$select_list .= "<SELECT SIZE=8 NAME=groups[] ID=groups[] multiple>";
$o=0;
while ($groups_to_print > $o)
{
if (preg_match("/\|$LISTgroups[$o]\|/",$group_string))
{$select_list .= "<option selected value='$LISTgroups[$o]'>"._QXZ("$LISTgroups[$o]")." - "._QXZ("$LISTnames[$o]")."</option>";}
else
{$select_list .= "<option value='$LISTgroups[$o]'>"._QXZ("$LISTgroups[$o]")." - "._QXZ("$LISTnames[$o]")."</option>";}
$o++;
}
$select_list .= "</SELECT>";
$select_list .= "<BR><font class='top_settings_val'>("._QXZ("To select more than 1 campaign, hold down the Ctrl key and click").")</font>";
$select_list .= "<BR><BR>"._QXZ("Select User Groups").": <BR>";
$select_list .= "<SELECT SIZE=8 NAME=user_group_filter[] ID=user_group_filter[] multiple>";
$o=0;
while ($o < $usergroups_to_print)
{
if (preg_match("/\|$usergroups[$o]\|/",$user_group_string))
{$select_list .= "<option selected value='$usergroups[$o]'>"._QXZ("$usergroups[$o]")." - "._QXZ("$usergroupnames[$o]")."</option>";}
else
{
if ( ($user_group_none > 0) and ($usergroups[$o] == 'ALL-GROUPS') )
{$select_list .= "<option selected value='$usergroups[$o]'>"._QXZ("$usergroups[$o]")." - "._QXZ("$usergroupnames[$o]")."</option>";}
else
{$select_list .= "<option value='$usergroups[$o]'>"._QXZ("$usergroups[$o]")." - "._QXZ("$usergroupnames[$o]")."</option>";}
}
$o++;
}
$select_list .= "</SELECT>";
$select_list .= "<BR><BR>"._QXZ("Select In-Groups").": <BR>";
$select_list .= "<SELECT SIZE=8 NAME=ingroup_filter[] ID=ingroup_filter[] multiple>";
$o=0;
while ($o < $ingroups_to_print)
{
if (preg_match("/\|$LISTingroups[$o]\|/",$ingroup_string))
{$select_list .= "<option selected value='$LISTingroups[$o]'>"._QXZ("$LISTingroups[$o]")." - "._QXZ("$LISTingroup_names[$o]")."</option>";}
else
{
if ( ($in_group_none > 0) and ($LISTingroups[$o] == 'ALL-INGROUPS') )
{$select_list .= "<option selected value='$LISTingroups[$o]'>"._QXZ("$LISTingroups[$o]")." - "._QXZ("$LISTingroup_names[$o]")."</option>";}
else
{$select_list .= "<option value='$LISTingroups[$o]'>"._QXZ("$LISTingroups[$o]")."- "._QXZ("$LISTingroup_names[$o]")."</option>";}
}
$o++;
}
$select_list .= "</SELECT>";
$select_list .= "</TD><TD VALIGN=TOP ALIGN=CENTER>";
$select_list .= "<a href='#' onclick=\\\"hideDiv('campaign_select_list');\\\">"._QXZ("Close Panel")."</a><BR><BR>";
$select_list .= "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0>";
$select_list .= "<TR><TD align=right>";
$select_list .= _QXZ("Screen Refresh Rate").": </TD><TD align=left><SELECT SIZE=1 NAME=RR ID=RR>";
$select_list .= "<option value='4'"; if ($RR < 5) {$select_list .= " selected";} $select_list .= ">4 "._QXZ("seconds")."</option>";
$select_list .= "<option value='10'"; if ( ($RR >= 5) and ($RR <=10) ) {$select_list .= " selected";} $select_list .= ">10 "._QXZ("seconds")."</option>";
$select_list .= "<option value='20'"; if ( ($RR >= 11) and ($RR <=20) ) {$select_list .= " selected";} $select_list .= ">20 "._QXZ("seconds")."</option>";
$select_list .= "<option value='30'"; if ( ($RR >= 21) and ($RR <=30) ) {$select_list .= " selected";} $select_list .= ">30 "._QXZ("seconds")."</option>";
$select_list .= "<option value='40'"; if ( ($RR >= 31) and ($RR <=40) ) {$select_list .= " selected";} $select_list .= ">40 "._QXZ("seconds")."</option>";
$select_list .= "<option value='60'"; if ( ($RR >= 41) and ($RR <=60) ) {$select_list .= " selected";} $select_list .= ">60 "._QXZ("seconds")."</option>";
$select_list .= "<option value='120'"; if ( ($RR >= 61) and ($RR <=120) ) {$select_list .= " selected";} $select_list .= ">2 "._QXZ("minutes")."</option>";
$select_list .= "<option value='300'"; if ( ($RR >= 121) and ($RR <=300) ) {$select_list .= " selected";} $select_list .= ">5 "._QXZ("minutes")."</option>";
$select_list .= "<option value='600'"; if ( ($RR >= 301) and ($RR <=600) ) {$select_list .= " selected";} $select_list .= ">10 "._QXZ("minutes")."</option>";
$select_list .= "<option value='1200'"; if ( ($RR >= 601) and ($RR <=1200) ) {$select_list .= " selected";} $select_list .= ">20 "._QXZ("minutes")."</option>";
$select_list .= "<option value='1800'"; if ( ($RR >= 1201) and ($RR <=1800) ) {$select_list .= " selected";} $select_list .= ">30 "._QXZ("minutes")."</option>";
$select_list .= "<option value='2400'"; if ( ($RR >= 1801) and ($RR <=2400) ) {$select_list .= " selected";} $select_list .= ">40 "._QXZ("minutes")."</option>";
$select_list .= "<option value='3600'"; if ( ($RR >= 2401) and ($RR <=3600) ) {$select_list .= " selected";} $select_list .= ">60 "._QXZ("minutes")."</option>";
$select_list .= "<option value='7200'"; if ( ($RR >= 3601) and ($RR <=7200) ) {$select_list .= " selected";} $select_list .= ">2 "._QXZ("hours")."</option>";
$select_list .= "<option value='63072000'"; if ($RR >= 7201) {$select_list .= " selected";} $select_list .= ">2 "._QXZ("years")."</option>";
$select_list .= "</SELECT></TD></TR>";
$select_list .= "<TR><TD align=right>";
$select_list .= _QXZ("Inbound").": </TD><TD align=left><SELECT SIZE=1 NAME=with_inbound ID=with_inbound>";
$select_list .= "<option value='N'";
if ($with_inbound=='N') {$select_list .= " selected";}
$select_list .= ">"._QXZ("No")."</option>";
$select_list .= "<option value='Y'";
if ($with_inbound=='Y') {$select_list .= " selected";}
$select_list .= ">"._QXZ("Yes")."</option>";
$select_list .= "<option value='O'";
if ($with_inbound=='O') {$select_list .= " selected";}
$select_list .= ">"._QXZ("Only")."</option>";
$select_list .= "</SELECT></TD></TR>";
$select_list .= "<TR><TD align=right>";
$select_list .= _QXZ("Monitor").": </TD><TD align=left><SELECT SIZE=1 NAME=monitor_active ID=monitor_active>";
$select_list .= "<option value=''";
if (strlen($monitor_active) < 2) {$select_list .= " selected";}
$select_list .= ">"._QXZ("NONE")."</option>";
if (preg_match("/MONITOR/",$RS_ListenBarge) )
{
$select_list .= "<option value='MONITOR'";
if ($monitor_active=='MONITOR') {$select_list .= " selected";}
$select_list .= ">"._QXZ("MONITOR")."</option>";
}
if (preg_match("/BARGE/",$RS_ListenBarge) )
{
$select_list .= "<option value='BARGE'";
if ($monitor_active=='BARGE') {$select_list .= " selected";}
$select_list .= ">"._QXZ("BARGE")."</option>";
}
if ( ($agent_whisper_enabled == '1') and (preg_match("/WHISPER/",$RS_ListenBarge) ) )
{
$select_list .= "<option value='WHISPER'";
if ($monitor_active=='WHISPER') {$select_list .= " selected";}
$select_list .= ">"._QXZ("WHISPER")."</option>";
}
#$select_list .= "<option value='HIJACK'";
# if ($monitor_active=='HIJACK') {$select_list .= " selected";}
#$select_list .= ">HIJACK</option>";
$select_list .= "</SELECT></TD></TR>";
$select_list .= "<TR><TD align=right>";
$select_list .= _QXZ("Phone").": </TD><TD align=left>";
$select_list .= "<INPUT type=text size=10 maxlength=20 NAME=monitor_phone ID=monitor_phone VALUE='$monitor_phone'>";
$select_list .= "</TD></TR>";
$select_list .= "<TR><TD align=center COLSPAN=2> </TD></TR>";
if ($UGdisplay > 0)
{
$select_list .= "<TR><TD align=right>";
$select_list .= _QXZ("Select User Group").": </TD><TD align=left>";
$select_list .= "<SELECT SIZE=1 NAME=usergroup ID=usergroup>";
$select_list .= "<option value=''>"._QXZ("ALL USER GROUPS")."</option>";
$o=0;
while ($usergroups_to_print > $o)
{
if ($usergroups[$o] == $usergroup) {$select_list .= "<option selected value='$usergroups[$o]'>$usergroups[$o]</option>";}
else {$select_list .= "<option value='$usergroups[$o]'>$usergroups[$o]</option>";}
$o++;
}
$select_list .= "</SELECT></TD></TR>";
}
$select_list .= "<TR><TD align=right>";
$select_list .= _QXZ("Dialable Leads Alert").": </TD><TD align=left><SELECT SIZE=1 NAME=NOLEADSalert ID=NOLEADSalert>";
$select_list .= "<option value=''";
if (strlen($NOLEADSalert) < 2) {$select_list .= " selected";}
$select_list .= ">"._QXZ("NO")."</option>";
$select_list .= "<option value='YES'";